Trusted Agent profile · London

Hamptons London reviews

4.8

★★★★★ Excellent

324 reviews across 1 platform

7 Lauderdale Parade, Lauderdale Road, London, W9 1LU

Hamptons's office in London, at 7 Lauderdale Parade, is rated 4.8 out of 5 across 324 reviews on 1 platform, including 324 Google reviews rated 4.8.

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4.8 / 5

324

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great experience with this letting agency. Louis was very helpful, professional, and accommodating throughout the process. He made everything easy and straightforward, and his excellent customer service was much appreciated. Highly recommended.

Zana · 11 June 2026

Agent replied · 11 October 2026

Thank you for your kind words and recommendation! We strive to provide exceptional customer service and we're glad Louis was able to make the process smooth and easy for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a brilliant experience working with Michael at Hamptons Estate and Letting Agents in Maida Vale to find my new home. He was incredibly knowledgeable about the properties I viewed, answering all my questions thoroughly and honestly. Michael was also a fantastic communicator throughout the entire process, always prompt and helpful. Thanks to Michael, I found the perfect property, and I couldn't be happier! I highly recommend working with him and the Hamptons Maida Vale team.

Pradeepan · 16 April 2025

Agent replied · 16 April 2026

Thank you for your review Pradeepan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Simon is brilliant, his support in assisting and chasing parties really does help achieve completion dates!

Yolanda · 20 September 2026

Agent replied · 11 October 2026

Thank you so much for your brilliant 5* review! We strive to assist our customers in any way we can, and we are so glad to hear that Simon's support helped you reach completion dates. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From Fatma Mehmet Head of Commercial and Residential Property at OLIVER FISHER solicitors in Notting Hill - Simon Cole has been very helpful and proactive in all transactions. Thankyou Simon and Hamptons, pleasure working with you and we hope to work with you again, excellent service for sellers and buyers always contacted with updates

Rebecca · 16 November 2025

Agent replied · 16 April 2026

Thank you for your kind words, Fatma! We are thrilled to have exceeded your expectations and will continue to provide top-notch service for all our clients. Looking forward to working with you again soon! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Well done to the team at Hamptons for their work on our recent succesful sale. Michael was our key point person handling the sale with great care and attention for which we are very grateful! We also thank Christina, Simon and Steve for all their hard work in the background too!

Ben · 16 November 2025

Agent replied · 16 April 2026

We are thrilled to hear about your successful sale and grateful for your kind words. It was a pleasure working with you and we are proud of our team, especially Michael, Christina, Simon, and Steve, for their dedication to providing exceptional service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Absolute refreshing, smooth and delightful experience to have Simon (and Steve) assist me through the buying process of my flat in Maida Vale: friendly and knowledgeable gentlemen, always responsive (even on their holidays!) and timely communication, did a fantastic job managing the somewhat lengthy process for the vendor and I, great advice all the time. Big thank you to Simon, Steve and the whole Hamptons Maida Vale team, highly recommended

Victoria · 16 April 2025

Agent replied · 16 April 2026

Thank you for the great feedback Victoria. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Maida Vale was exceptional. The team will be pleased to read your review!

5/5

Google

Maddie Erb is such a lovely agent and has worked so well with us in our search in Lancaster Gate!

Duncan · 11 July 2026

Agent replied · 11 October 2026

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

My husband and I recently purchased our first home and it wouldn’t have been possible without Simon Cole. He was instrumental in keeping the sale going through, always available for a call, extremely efficient on email and kept us well informed at all times. He made the whole process so simple for us and we are feeling very lucky in our new home.

Katherine · 11 August 2026

Agent replied · 11 October 2026

"We are thrilled to have been a part of your first home purchase and are so grateful for your kind words. Simon is dedicated to providing excellent service and we are glad he made the process smooth for you. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a fantastic experience selling my property with Hamptons. Simon and Steve were efficient throughout the whole process, kept communication clear and consistent, and were incredibly reliable from start to finish. On top of that, they were genuinely pleasant to work with. Highly recommended!

Shelly · 16 December 2025

Agent replied · 16 April 2026

Thank you for choosing Hamptons to sell your property, and for leaving such a positive review! We're thrilled to hear that our team, specifically Simon and Steve, provided efficient and reliable service with clear communication. Our goal is to make the entire process as smooth and pleasant as possible, and we're so glad we could deliver that for you. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Simon Cole was fantastic to work with. He went above and beyond to ensure the sale went through smoothly, handling every step with professionalism and care. He was proactive, communicative, and always ready to tackle any issues that came up. i would highly recommend Simon to anyone looking for a reliable, knowledgeable, and genuinely committed professional.

F · 10 August 2025

Agent replied · 9 September 2025

Thank you so much for your kind words about working with Simon! It's our goal to provide exceptional service and we're thrilled to know that he delivered above and beyond for you. We'll be sure to pass along your praises and we hope to work with you again in the future. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Louis has been great and very proactive with my search. Thankful for his work.

Adjok · 11 July 2026

Agent replied · 11 October 2026

Thank you, Adjok Anna, for your wonderful feedback! We're thrilled to hear that Louis has been great and proactive in your search. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We've had a really great service. Manuela Pelissa was incredible - so kind, empathetic, and amazing at her job. She works really hard to find collaborative solutions which work for everyone involved and is very talented at it. Thank you Manuela!

Sarah · 16 October 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! We're so glad to hear about your positive experience with Manuela. She truly goes above and beyond for our customers and we're lucky to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We used Hamptons Maida Vale office to sell our flat. Christina and Steve were amazing. Christina worked really hard, first to market our flat, to get a quick offer and then to support us with the sale process. She was professional, friendly, proactive and supportive. Big thanks to Steve as well. We highly recommend them.

Kirsten · 19 May 2025

Agent replied · 13 June 2025

Thank you for choosing Hamptons Maida Vale to sell your flat! We are thrilled to hear that Christina and Steve provided you with exceptional service throughout the entire process. Their hard work, professionalism, and support are what we strive for. We appreciate your recommendation and wish you all the best in your new home. Best wishes, Lucy, Hamptons Customer Care.

5/5

Google

Madeline was very helpful and lovely

Livia · 11 July 2026

Agent replied · 11 October 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We had a fantastic experience working with Louis. He was incredibly helpful throughout the entire process - always responsive, clear, and genuinely invested in making things go smoothly. Thanks to his support, everything felt straightforward and stress‑free. We’re now happily settled into our new flat, and we couldn’t be more grateful for his guidance!

Margarida · 11 July 2026

Agent replied · 11 October 2026

Thank you, Margarida, for your wonderful review! We're thrilled to hear that you had a fantastic experience with Louis and that his support made the process straightforward and stress-free. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had an excellent experience working with Michael Onalaja and Steve Kadi. From start to finish, they were professional, responsive, and genuinely focused on my needs. They provided clear advice at every stage, kept me updated without my having to chase, and handled all viewings and negotiations efficiently. Thanks to their market knowledge and attentive service, the whole process was much smoother and less stressful than I expected. I would not hesitate to recommend them to anyone looking to buy, sell, or rent a property. They are working on selling 2 more of my properties now.

A · 16 December 2025

Agent replied · 16 April 2026

Thank you for your kind words! We pride ourselves on providing professional and attentive service to all our clients. We are thrilled to hear that your experience with Michael and Steve was seamless and stress-free. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Louis was super helpful assisting me with understanding new laws.

Halima · 11 June 2026

Agent replied · 11 October 2026

Thank you for your positive feedback! We strive to provide helpful and informative services to our clients. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I had an excellent experience with Whitney Adams at Hamptons Maida Vale. He was incredibly professional and dedicated, even working over the weekend to finalise my rental, which I really appreciated. The flat itself is spotless and fully equipped, and he handled every detail carefully and responsibly throughout the process. I’m extremely satisfied with his service and would highly recommend him to anyone looking to rent in the area.

Yiwei · 26 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! It was a pleasure working with you and I am thrilled that you had a great experience with us at Hamptons Maida Vale. Our team is dedicated to providing excellent service and I'm glad that we could help you find the perfect rental. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

My partner and I are about to move into our new flat having used Hamptons. Our agent Whitney was absolutely fantastic throughout the whole process. From working tirelessly to help us secure the flat to answering every and any question we had throughout the whole process. Would highly recommend her services. Thank you Whitney !

Czeska · 16 April 2025

Agent replied · 16 April 2026

Thank you for your review Czeska. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Very happy with the sales team at Hamptons, Maida Vale. Steve, Simon, Micheal and Christina not only displayed exceptional local knowledge, they are also very well-up on planning and construction issues - very important in my case. The team are polite and friendly, and definately my go-to agents in the Maida Vale area.

Danny · 11 July 2026

Agent replied · 11 October 2026

Thank you for your positive review! Our sales team at Hamptons, Maida Vale take pride in providing exceptional local knowledge and expertise in planning and construction. We are delighted to hear that we are your go-to agents in the area. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

In today's challenging rental market, finding a supportive agent can be crucial. I'm grateful for the exceptional assistance and care I received from Hamptons throughout the application and moving process. Oliver, in particular, stood out with his responsiveness and genuine concern for my needs. From our first interaction, I felt fully supported and confident in his dedication to my best interests. Thank you Oliver, for helping me find and secure the right flat for me!

Tansy · 22 April 2024

Agent replied · 21 June 2024

Thank you for your review Tansy. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

1/5

Google

Michael at Hamptons Maida Vale handled our sale most professionally and with care and dedication. He assisted with issues beyond his remit. An excellent service all round. Thank you so much Michael and all the team at Hamptons. Very grateful indeed.

Atiq · 8 August 2025

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that Michael provided you with a professional and dedicated service, going above and beyond. We truly appreciate your business and thank you for choosing Hamptons Maida Vale. Kind regards, Maggie, Customer Relations.

5/5

Google

We had a wonderful experience with Oliver Tanner and his agency. Oliver was professional, patient, and incredibly helpful throughout the entire process of our rental. He pursued all our requests with great patience and made everything smooth. Highly recommended.

Sherry · 19 August 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience with Oliver and our agency. We pride ourselves on providing top-notch customer service and we are glad that Oliver was able to make your rental process smooth and enjoyable. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I thoroughly recommend Michael at Hamptons Maida Vale. He was attentive, responsive, knowledgeable and friendly throughout the process. A great mix of professional and personable. The whole team were really good at moving things forward and key in us reaching exchange and completion when we did.

Sabah · 16 April 2025

Agent replied · 29 December 2024

Thank you for your wonderful review Sabah. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

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