Trusted Agent profile · London
★★★★★
1,959 reviews across 2 platforms
17 Clapham Common South Side, London, SW4 7AB
haart's office in London, at 17 Clapham Common South Side, is rated 3.7 out of 5 across 1,959 reviews on two platforms, including 432 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotManda Donabi
Manda Donabi...THANK YOU...Because of you I highly recommend Haart when looking for a rental property. Manda Donabi his been helpful, friendly, professional and in my opinion is a real asset to Haart and his team! Thank you for finding my home 😊👏🌟🌟🌟🌟🌟
5/5
TrustpilotUsed haart for letting out properties…
Used haart for letting out properties since around 2008, wouldn't use a different agent. Can't say anything negative about them
Hi,Thank you for taking the time to leave us a great review about your long-term experience with haart!
5/5
TrustpilotThanks for all you help and assistance
Thanks for all you help and assistance From Russell Bignold
Thank you Russel for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
5/5
TrustpilotNice to deal with
Very friendly nothing to much trouble for them. Also they keeps me well informed of new properties. Many thanks
Thank you for your review, Linda
5/5
TrustpilotTatiana & Joanne -Heart Letting
Tatiana & Joanne -Heart LettingWe are very pleased to work with Tatiana and Joanne. They are real professionals and hardworking people.
Hi,Thank you for taking the time to leave us a review on your experience with Tatiana and Joanne!
5/5
TrustpilotExcellent service
I have been dealing with Millie at Haart Braintree. I'd like to say a massive thank you for all your hard work. You have truly been going above what we expected. You are a credit to the company. Thank you
5/5
TrustpilotLovely agency
Lovely agency, supports you when you need it. Really great staff at the agency. My son was very fond of them all.
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
TrustpilotExcellent customer service by Kierah…
Excellent customer service by Kierah Hudson from Derby Branch. She was so polite, knowledgeable, and always professional. She is an asset to your company
Hi,Thank you for taking the time to leave us a great review about your experience with us!
1/5
TrustpilotThey put criminals in rented flats to make money
They put criminals in rented flats purely to make money. After complaining over 20 times, providing evidence (including from the police) nothing is being done. Avoid at all cost, absolutely useless agency!
1/5
TrustpilotThey put criminals in rented flats to make money
They put criminals in rented flats purely to make money. After complaining over 20 times, providing evidence (including from the police) nothing is being done. Avoid at all cost, absolutely useless agency!
5/5
TrustpilotThank you so much for all your help…
Thank you so much for all your help Megan in sorting out my account immediately and for always being prompt in answering my questions, I really appreciate it!Zamir
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
TrustpilotPerfect communication very helpful I…
Perfect communication very helpful I want to say thank you for Charlotte O'Connor
Hi,Thank you for taking the time to leave us a great review about your experience with us!
1/5
TrustpilotUnprofessional
Booked a viewing for a property they did not turn up or respond to contact to find out why and to rebook.Not very professional
Hi Anthony, we are sorry to hear about your experience. The Branch are aware of your review and will be reaching out to you in due course.
5/5
GoogleHaart have been great so far in helping my boyfriend and I find our first place together. They've been consistently organised, helpful and friendly- nothing being too much bother. Thank you particularly to Sharif and Billie!
Dear Abbie P, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Clapham Common (Lettings)
1/5
TrustpilotReally poor service
Really poor service , comms and broken promises. Switched agents . Not recommended.Leicester Branch
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
5/5
GoogleMai, has been very helpful in getting our rental sorted. Thanks
Thank you Archie for your feedback, we;re thrilled to hear you had an excellent experience working with Mai. Regards, haart Clapham Team
5/5
TrustpilotGreat service from Marie Hanson
Great service from Marie Hanson - highly recommended !
Hi,Thank you for taking the time to leave us a great review about your experience with us!
1/5
TrustpilotDo not use
Zero contact 100% miscommunication Never answer the phone One agent will tell you one thing then someone else will tell you another Take property offline without even giving warning.
1/5
TrustpilotIf as a landlord you wish to wait for …
If as a landlord you wish to wait for the flat fair scheme to still be adjudicating for non payment of rent after 3 months then go ahead use this agent. The rent was due end of June.
5/5
TrustpilotI was quite satisfied with Claire Page…
I was quite satisfied with Claire Page support. She acted very professional and helpful.
Thanks for your 5 star review for Derby branch and our property manager Claire. Many thanks for your business.
5/5
TrustpilotVery good service and also very helpful…
Very good service and also very helpful with Charlotte
Hi,Thank you for taking the time to leave us a great review about your experience with haart Cambridge!
5/5
TrustpilotAbsolutely lovely team at haart…
Absolutely lovely team at haart Hucknall.Kurtis and hollie went above and beyond to aid with the smooth selling of my house
Hi,Thank you for taking the time to leave us a great review about your experience with us!
1/5
TrustpilotJokers I would never use this company.
1/5
TrustpilotRung twice to view a property in Essex…
Rung twice to view a property in Essex and still not had a call back. Waste of time. I’m sure the seller wouldn’t be happy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, London won Gold.
