Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleWe're currently renting a flat using haart agency and our experience with that agency was great, especially dealing with Elisa Achampong.
She's not only been very professional but also super kind and friendly. She was super patient with us and answered all the questions we had. It has been challenging for both sides and Elisa handled it very professionally. She helped us not only to find a new flat we like but also to sort out all our problems along the way. We really recommend this agency, especially working with Elisa.
Robert Β· 21 August 2023
Agent replied Β· 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings Stratford
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5/5
GoogleJakir has been an absolute star assisting me solve some issues!
Very pleased with the outcome.
Hanane Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain- haart Property Management Stratford
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5/5
GoogleA big thank you to Natasha Pin from the Stratford Property Management Team for the great work in renewing the tenancy of my property - 5 Stars!
Waqar Β· 19 December 2023
Agent replied Β· 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Natasha Pin - of Haart Stratford Senior Property Management Manager
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5/5
GoogleIβve called in today as I had some questions in regards to renting myself a flat and Dav was amazing over the phone , he has answered all my questions. He was helpful.
Asad Β· 22 July 2023
Agent replied Β· 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Dav- of haart Lettings Stratford
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5/5
GoogleExcellent service provided by Kevin. He is a great listerner and always ready to help beyond the limits. Many thanks Kevin.
Research Β· 17 April 2024
Agent replied Β· 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Kevin - haart Property Management
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5/5
GoogleElisa was very helpful and responsive during the whole process of letting my flat. She was very patient with all questions I had and always professional. For theses reasons I would recommend this agency.
Camille Β· 17 June 2023
Agent replied Β· 16 June 2024
Hi Camille, Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. We hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings Stratford
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5/5
GoogleSpoke to Nasir Hussain, very impressed with his turnaround times, and delivered excellent service as promised. I know its rare in this sector, but really pleased with the timely follow up.
Fahim Β· 21 August 2023
Agent replied Β· 16 June 2024
Dear Fahim, thank you so much for your 5* review and feedback this is greatly appreciated. Nasir Hussain - Property Manager - Stratford Property Management Team
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5/5
GoogleMr Dav Vatanov is very helpful and cooperative.I really appreciate your help and cooperation throughout
Adnan Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Dav Vatanov - of Haart Stratford Letting
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5/5
GoogleDavlatbek was really friendly and very keen to show us and to offer as much information we have asked about the flat. Very helpful π β¦
Cristina Β· 19 December 2023
Agent replied Β· 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Davlatbek Vatanov - of Haart Stratford Lettings
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5/5
GoogleElisa Achampong was one of the loveliest agents Iβve ever worked with. Kind, responsive, efficient, direct and professional - she helped us move swiftly and smoothly. Really enjoyed my experience with Haart.
Mariia Β· 22 July 2023
Agent replied Β· 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings Stratford
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5/5
GoogleThank you Jakir for making me feel comfortable during property visit.
Arjan Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford
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5/5
GoogleI want to say thank you to Kevin Sen - he has been fantastic with communication and support.
Laura Β· 17 May 2024
Agent replied Β· 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Kevin - haart Property Management Stratford
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5/5
GoogleHelen been so helpful and good services all way through
De Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear De Builder,
Many thanks for your review, we are pleased to hear that you were satisfied with the team. All the best from haart Stratford Sales Team
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5/5
GoogleHonestly the best experience I couldβve asked for. Needed a place really urgently and Elisa and Steven were both so prompt, efficient, kind and helpful throughout the entire process. Literally the best.
Zoe Β· 17 June 2023
Agent replied Β· 16 June 2024
Hi Zoe, Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. We hope you settle in well and please do not hesitate to get in contact if you need anything
Best Wishes, Elisa - of haart Lettings (Stratford)
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1/5
GoogleHaart listed a property that myself and my partner were desperate to view, I phoned to enquire about a viewing only about an hour after it was added to Rightmove. Was told we could view on Saturday (it was Monday at this point) and that an agent would call me back to arrange a time. Well I heard nothing so I phoned back the following morning only to find it had been let on the prior evening?! We wouldβve come to view that evening if they had just told us they had viewings available. Seriously unprofessional, and really disappointing experience.
Skylar Β· 17 June 2023
Agent replied Β· 16 June 2024
Hi Skylar I'm sorry you feel that you have not been provided with the best service. Unfortunately we receive many enquires and though we try our best to contact everybody on some occasions it is difficult to do so. For this property in particular we received over seventy enquiries and had a 1 hour slot to conduct viewings. If you do see any other property you are interested in, please feel free to pop into our office to have a chat.
I hope this helps and please don't hesitate to contact us with any further queries. Kind Regards - Elisa of haart Lettings
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1/5
GoogleWorst experience ever renting a place with haart. A lot of maintenance issues, some of the agents very unprofessional and lack of communication.
The house had big issues with mold, lots of it in the hallway and bathroom. We agreed to rent the place because they promised that all will be cleaned by the day we move in, of course it wasnβt we wait for them almost 3 more months to do it, they were not answering or returning our calls during that period. 2 days before Christmas we the electricity in the kitchen broke, they replied very late and said that we should be fine without it. What? During Christmas without appliances? They sent an electrician a few days after Christmas. In November the electricity in bathroom broke, they replied after a month, they sent someone to repair it at the beginning of February.
Last week the lever from the bathroom tap
broke and they still did not reply yet and the water is constantly flowing.
Ali Β· 17 June 2023
Agent replied Β· 16 June 2024
Hi Ali,
I'm sorry to hear about the issues you are facing. Unfortunately I am unable to locate your property file. Can you please email pmstratford@haart.co.uk so we can look into this.
Kind Regards,
Elisa from haart Lettings Stratford
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5/5
GoogleI would like to say a massive thanks to Mr Kevin the property manager Haart Stratford for his excellent customer service. The property that is being rented by me and my family is from Haart and whenever I report an issue he acts as quick as possible and get things sorted in no time. He is an example of dedicated work and customer service.
Thanks Mr Kevin
HISHAM Β· 17 April 2024
Agent replied Β· 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Kevin - haart Property Management
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5/5
GoogleI used this agency to rent a flat for me and my fiancΓ© and Elisa went above and beyond to make sure everything to be ready for our move in date.
Thanks Elisa we will recommend haart to our friends and family
Francesco Β· 17 June 2022
Agent replied Β· 16 June 2024
Hi Francesco,
Thank you for taking time to leave this 5* review. I'm very glad that you're happy with our services. I hope you settle in well and please do not hesitate to get in contact if you need anything
Best Wishes,
Elisa - of haart Lettings (Stratford)
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5/5
GoogleVery cooperative team and quick to respond to any issues. Jakir is a very helpful guy.
Akash Β· 9 June 2024
Agent replied Β· 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir- haart Property Management Stratford
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5/5
GoogleThank you so much Jakir for Friendly service and helping me out
Babul Β· 18 August 2024
Agent replied Β· 24 August 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford
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5/5
GoogleDav is a professional with whom itβs pleasant to deal. Communication was at an excellent level, fast, and enjoyable. I highly recommend this agency and their employee named Dav.
Oksana Β· 21 August 2023
Agent replied Β· 16 June 2024
Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Dav - of haart Lettings Stratford
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5/5
GoogleExcellent service from Helen and Mohammed. Very helpful and kind, always responding quickly for enquiries and giving prompt updates. I would highly recommend their service.
Sari Β· 22 October 2025
Agent replied Β· 12 November 2025
Dear Sari, Thank you for the 5 star review and great feedback, we really appreciate your comments. All the best from haart Stratford Sales Team
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5/5
GoogleMichell was excellent and went above and beyond when moving out of the flat I was staying in. I left some items behind which I remembered after checking out and she was quick to allow me access to the property again.
Anhar Β· 17 June 2022
Agent replied Β· 16 June 2024
Dear Anhar,
Thank you for taking time to leave this 5* review. I'm glad you're happy with the service provided.
Kind Regards, Michell - haart Lettings (Stratford)
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5/5
GoogleMukesh and Mike have been amazing from day 1. They were beside us every step of the way encouraging us along and keeping us informed at every step. I would 100% recommend Haarts at Stratford for their excellent and friendly service
Fran173 Β· 17 June 2022
Agent replied Β· 16 June 2024
Dear Francis
Thank you for your lovely 5 star review, we are delighted we were able to help you with the sale of your home and wish you all the best in the future.
Kind Regards
Mukesh Dabasia - Branch manager, haart Stratford sales.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.