Trusted Agent profile Β· London

haart London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

720 reviews across 1 platform

4a Ibex House, Leytonstone Road, London, E15 1SE

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haart's office in London, at 4a Ibex House, is rated 4.8 out of 5 across 720 reviews on 1 platform, including 720 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

720

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We're currently renting a flat using haart agency and our experience with that agency was great, especially dealing with Elisa Achampong. She's not only been very professional but also super kind and friendly. She was super patient with us and answered all the questions we had. It has been challenging for both sides and Elisa handled it very professionally. She helped us not only to find a new flat we like but also to sort out all our problems along the way. We really recommend this agency, especially working with Elisa.

Robert Β· 21 August 2023

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings Stratford

5/5

Google

Jakir has been an absolute star assisting me solve some issues! Very pleased with the outcome.

Hanane Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain- haart Property Management Stratford

5/5

Google

A big thank you to Natasha Pin from the Stratford Property Management Team for the great work in renewing the tenancy of my property - 5 Stars!

Waqar Β· 19 December 2023

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Natasha Pin - of Haart Stratford Senior Property Management Manager

5/5

Google

I’ve called in today as I had some questions in regards to renting myself a flat and Dav was amazing over the phone , he has answered all my questions. He was helpful.

Asad Β· 22 July 2023

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Dav- of haart Lettings Stratford

5/5

Google

Excellent service provided by Kevin. He is a great listerner and always ready to help beyond the limits. Many thanks Kevin.

Research Β· 17 April 2024

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Kevin - haart Property Management

5/5

Google

Elisa was very helpful and responsive during the whole process of letting my flat. She was very patient with all questions I had and always professional. For theses reasons I would recommend this agency.

Camille Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Camille, Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. We hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings Stratford

5/5

Google

Spoke to Nasir Hussain, very impressed with his turnaround times, and delivered excellent service as promised. I know its rare in this sector, but really pleased with the timely follow up.

Fahim Β· 21 August 2023

Agent replied Β· 16 June 2024

Dear Fahim, thank you so much for your 5* review and feedback this is greatly appreciated. Nasir Hussain - Property Manager - Stratford Property Management Team

5/5

Google

Mr Dav Vatanov is very helpful and cooperative.I really appreciate your help and cooperation throughout

Adnan Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for taking time to leave this review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Dav Vatanov - of Haart Stratford Letting

5/5

Google

Davlatbek was really friendly and very keen to show us and to offer as much information we have asked about the flat. Very helpful πŸ‘ …

Cristina Β· 19 December 2023

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Davlatbek Vatanov - of Haart Stratford Lettings

5/5

Google

Elisa Achampong was one of the loveliest agents I’ve ever worked with. Kind, responsive, efficient, direct and professional - she helped us move swiftly and smoothly. Really enjoyed my experience with Haart.

Mariia Β· 22 July 2023

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings Stratford

5/5

Google

Thank you Jakir for making me feel comfortable during property visit.

Arjan Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford

5/5

Google

I want to say thank you to Kevin Sen - he has been fantastic with communication and support.

Laura Β· 17 May 2024

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Kevin - haart Property Management Stratford

5/5

Google

Helen been so helpful and good services all way through

De Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear De Builder, Many thanks for your review, we are pleased to hear that you were satisfied with the team. All the best from haart Stratford Sales Team

5/5

Google

Honestly the best experience I could’ve asked for. Needed a place really urgently and Elisa and Steven were both so prompt, efficient, kind and helpful throughout the entire process. Literally the best.

Zoe Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Zoe, Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. We hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings (Stratford)

1/5

Google

Haart listed a property that myself and my partner were desperate to view, I phoned to enquire about a viewing only about an hour after it was added to Rightmove. Was told we could view on Saturday (it was Monday at this point) and that an agent would call me back to arrange a time. Well I heard nothing so I phoned back the following morning only to find it had been let on the prior evening?! We would’ve come to view that evening if they had just told us they had viewings available. Seriously unprofessional, and really disappointing experience.

Skylar Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Skylar I'm sorry you feel that you have not been provided with the best service. Unfortunately we receive many enquires and though we try our best to contact everybody on some occasions it is difficult to do so. For this property in particular we received over seventy enquiries and had a 1 hour slot to conduct viewings. If you do see any other property you are interested in, please feel free to pop into our office to have a chat. I hope this helps and please don't hesitate to contact us with any further queries. Kind Regards - Elisa of haart Lettings

1/5

Google

Worst experience ever renting a place with haart. A lot of maintenance issues, some of the agents very unprofessional and lack of communication. The house had big issues with mold, lots of it in the hallway and bathroom. We agreed to rent the place because they promised that all will be cleaned by the day we move in, of course it wasn’t we wait for them almost 3 more months to do it, they were not answering or returning our calls during that period. 2 days before Christmas we the electricity in the kitchen broke, they replied very late and said that we should be fine without it. What? During Christmas without appliances? They sent an electrician a few days after Christmas. In November the electricity in bathroom broke, they replied after a month, they sent someone to repair it at the beginning of February. Last week the lever from the bathroom tap broke and they still did not reply yet and the water is constantly flowing.

Ali Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Ali, I'm sorry to hear about the issues you are facing. Unfortunately I am unable to locate your property file. Can you please email pmstratford@haart.co.uk so we can look into this. Kind Regards, Elisa from haart Lettings Stratford

5/5

Google

I would like to say a massive thanks to Mr Kevin the property manager Haart Stratford for his excellent customer service. The property that is being rented by me and my family is from Haart and whenever I report an issue he acts as quick as possible and get things sorted in no time. He is an example of dedicated work and customer service. Thanks Mr Kevin

HISHAM Β· 17 April 2024

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Kevin - haart Property Management

5/5

Google

I used this agency to rent a flat for me and my fiancΓ© and Elisa went above and beyond to make sure everything to be ready for our move in date. Thanks Elisa we will recommend haart to our friends and family

Francesco Β· 17 June 2022

Agent replied Β· 16 June 2024

Hi Francesco, Thank you for taking time to leave this 5* review. I'm very glad that you're happy with our services. I hope you settle in well and please do not hesitate to get in contact if you need anything Best Wishes, Elisa - of haart Lettings (Stratford)

5/5

Google

Very cooperative team and quick to respond to any issues. Jakir is a very helpful guy.

Akash Β· 9 June 2024

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir- haart Property Management Stratford

5/5

Google

Thank you so much Jakir for Friendly service and helping me out

Babul Β· 18 August 2024

Agent replied Β· 24 August 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything. Best Wishes, Jakir Hussain - haart Property Management Stratford

5/5

Google

Dav is a professional with whom it’s pleasant to deal. Communication was at an excellent level, fast, and enjoyable. I highly recommend this agency and their employee named Dav.

Oksana Β· 21 August 2023

Agent replied Β· 16 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Dav - of haart Lettings Stratford

5/5

Google

Excellent service from Helen and Mohammed. Very helpful and kind, always responding quickly for enquiries and giving prompt updates. I would highly recommend their service.

Sari Β· 22 October 2025

Agent replied Β· 12 November 2025

Dear Sari, Thank you for the 5 star review and great feedback, we really appreciate your comments. All the best from haart Stratford Sales Team

5/5

Google

Michell was excellent and went above and beyond when moving out of the flat I was staying in. I left some items behind which I remembered after checking out and she was quick to allow me access to the property again.

Anhar Β· 17 June 2022

Agent replied Β· 16 June 2024

Dear Anhar, Thank you for taking time to leave this 5* review. I'm glad you're happy with the service provided. Kind Regards, Michell - haart Lettings (Stratford)

5/5

Google

Mukesh and Mike have been amazing from day 1. They were beside us every step of the way encouraging us along and keeping us informed at every step. I would 100% recommend Haarts at Stratford for their excellent and friendly service

Fran173 Β· 17 June 2022

Agent replied Β· 16 June 2024

Dear Francis Thank you for your lovely 5 star review, we are delighted we were able to help you with the sale of your home and wish you all the best in the future. Kind Regards Mukesh Dabasia - Branch manager, haart Stratford sales.

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Questions about haart London

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, London won Platinum.

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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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