Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleIn November I was told that my landlord was selling the flat. It was a stressful situation and it was suggested to me that I should try and buy the property. When I decided to go for it, Daniel was helpful and supportive from start to finish. He helped me understand the process and would check in with me to make sure I was kept up to date. I would highly recommend them to anyone looking to rent, buy or sell π
Bianca Β· 14 March 2025
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5/5
GoogleWhen I had a property to sell in Plumstead, I chose Goodwin Ellis to manage the sale as they had been very helpful and happy to share their market knowledge and advice in previous years, at a time when the property was not up for sale.
Daniel led the sale and, since the property had been previously tenanted, he made suggestions regarding improvements which might lead to a better return. Since I live nearer to Brighton than London, Daniel not only recommended his own builder, but orchestrated access and project management of these reparations, which were not always straight-forward (with a secondary thanks to Tom, of Starlight Building Services!).
Daniel, with the support of Laura, then handled the property sale, arranging viewings and keeping me fully in the loop regarding progress. When issues arose with the gas supply not only did Daniel give advice, but he personally attended the property on multiple occasions, checking out & trying to fix the issue. He arranged access multiple times for the tradespeople, the gas engineer, and the potential buyer - all because I lived so far away.
This was all way above and beyond my expectations (and probably his!) and was very much appreciated, smoothing the path for a final closure on the sale once the issue was resolved.
I cannot recommend Goodwin Ellis enough - or Daniel, in particular - for all their expertise, commitment and friendly support throughout what can be (and was!) a very stressful process. If I had another property in London, I would definitely use them again.
Nikki Β· 18 January 2025
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5/5
GoogleDaniel at Goodwin Ellis has provided an excellent service relating to the sale of a property, that for no reasons of his own, has taken over two years to complete.
He has worked tirelessly with all parties to sell the property, has displayed extreme levels of patience and can be highly recommended.
We can only but thank Daniel for helping us get this sale accross the line.
Marc Β· 25 April 2025
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5/5
GoogleWe bought our first house in Plumstead through Goodwin Ellis. Dan and Laura were brilliant in managing the delicate balance between our requests for surveys (accommodating even to the last minute) and the impatience of the seller. By the time we completed the purchase, we felt sure of our choice and happy with the price. I thank you both for your support.
Aliki Β· 16 June 2025
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5/5
GoogleFrom start to finish Goodwin Ellis were very impressive with the sale of our house. Daniel and his team - particularly Laura - have a professional approach which is knowledgeable, efficient and sympathetic. We warmly recommend them.
Jane Β· 16 October 2025
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1/5
GoogleHi, I rent the house from them for three years, everything was fine, they were happy whenever they did an inspection, always happy with the house the way I kept, I moved from this property in February, they are not giving me my deposit.too much stress taking a deposit back.
Neelam Β· 26 March 2026
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5/5
GoogleReally pleasant experience as a first time buyer. Daniel and team communicated well throughout and I can absolutely recommend their service. Thanks guys!
V Β· 10 August 2025
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5/5
GoogleThe Director has been exceptionally helpful and provided me useful information to make decisions about my letting property without pressure to sign up with their agency. If you are looking for an honest agent to manage your property with up to date information. I highly recommend Goodwin Ellis Estate Agents. You will experience a friendly and welcoming customer service.
Rosemond Β· 27 December 2023
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1/5
GoogleA good name. But that's all. Very poor customer service. Overrated as an estate agency. Don't know the difference between Lodger and Tenant. Refuses to give you references that you pay for. Don't want to know, if you have any issues with the Lodger or tenant. In it for the money alone. Would never use their service again. You use an agent to get you good vetted lodger. But end up with tenant from hell. No reference provided until 3 days after Lodger has gone. He had to leave. Was asked too vacate the room in the home. You complain about the threatening behaviour you had and the state of the room. Told by one of the male agents. All you do is complain. He doesn't want to know.
Told him. Will take the matter further. Then a reference is sent through on 31st March. Lodger was gone on 28th March. How do they justify this. Couldn't even get the dates correct. It was a 6 months contract. But 1 year was written on the Reference when finally received. Although giving out References is not their policy. Even when you are charged for it. Poor service.
Anne Β· 16 April 2021
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1/5
GoogleTerrible experience with this estate agent. They failed to disclose crucial information about a property, including a bankruptcy notice, and the seller's unresponsiveness wasted months of our time, energy, and money. It became clear during correspondence that the agent was well aware the seller was difficult to deal with, as they admitted to having similar issues with the same seller on multiple other properties. The seller used a free online solicitor service, which was hopeless and caused further delays. When we ultimately had to pull out, the agent didnβt seem very sincere and didnβt even bother to reply when we informed them. The property is still on and off the market years later, clearly, other buyers are encountering the same issues. This agent needs to do a much better job vetting their clients to avoid wasting people's time.
Edward Β· 18 January 2025
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5/5
GoogleIβve had a great experience with Goodwin Ellis over the past year. Any time an issue came up with the rental, they sorted it out quickly and efficiently. Theyβve always been polite, approachable, and genuinely understanding. After years of dealing with student rentals and challenging landlords, renting through them has been a refreshing change. I couldnβt recommend them more highly.
MelloMaia Β· 8 August 2025
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5/5
GoogleDan and his team at Goodwin Ellis at Plumstead have done a first rate job in selling my home and when I had any problems were there with advise and help. Canβt recommend them enough
Alison Β· 20 October 2024
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5/5
GoogleBought a house a couple of months back through Goodwin Ellis. Daniel was very responsive and proactive in getting the process going as quick and smooth as possible. Overall recommended.
Faith Β· 20 October 2024
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5/5
Yell2 property purchases during lockdown
Jones Real Estate Ltd bought 2 properties in the same year durning the height of lockdown. We faced a very difficult and highly stressful challenge securing lending, working with solicitors, local authorities etc. Throughout the 2 sales Daniel done a excellent job managing the Executors expectations of both properties. Very sensitive sales handled with expertise and care. Daniel is great to work with βοΈ
LilyJ-37 Β· 9 December 2021
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5/5
GoogleI have had dealings with Goodwin Ellis ever since 2013 when I bought a flat in Woolwich through them. Since then I have used their services for finding all my new tenants. I find them honest, straight talking and a nicer bunch of Agents would be hard to find. They are really helpful and do their best to ensure that you get the best results whether selling or renting.
Deborah Β· 26 December 2024
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5/5
GoogleFirst Class Customer Care! I have used Goodwin Ellis as my letting agent for nearly a decade. They have always given me an outstanding service, with a personal touch.
This was then translated through to the recent sale of the property to the current tenant. Again I was kept up to date with progress at all stages of the process.
Kevin Β· 14 March 2025
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5/5
GoogleManaged my property and then sold it when the time came. Always patient and professional, they were problem solvers and I'd definitely use again. Thanks v. much, Daniel and team.
James Β· 18 May 2024
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5/5
GoogleHighly recommend Daniel and the team at Goodwin Ellis! Always prompt, knowledgeable and happy to help whenever needed.
Chris Β· 20 October 2024
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5/5
GoogleTransparent, friendly and responsive. Daniel made the whole process of buying a place very smooth and was very accommodating when I requested a second viewing on short notice.
Ken Β· 16 April 2024
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5/5
GoogleWe picked Goodwin Ellis to sell our house because they were really straightforward - they had good local knowledge and were friendly and clear. Daniel and the team have been great throughout the selling process. They communicated well with us, were good at chasing up and were really helpful when we had any questions. Happy to recommend them.
H Β· 16 April 2021
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1/5
GoogleThis people are agents of devil π and not Estate agents. They are busy stealing from people and taking advantage of people situation. All the agents there are all thieves. Very heartless people with no conscience at all.
Do not waste time and money on this people as they will extort from you and claim you have no required documents.
Their office needs to be close down.
They are the most wicked people you will meet in your renting journey!!!
Steve Β· 20 December 2023
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5/5
GoogleDaniel and the team at Goodwin Ellis have been brilliant from start to finish. After an impressively quick sale, we had a particularly challenging and long winded process to exchange. We were so well supported and knew Daniel was constantly in our corner pushing things forward. Highly recommend!
Sarah Β· 16 April 2022
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5/5
GoogleProfessional and diligent but most importantly they really care and are prepared to go above and beyond for their clients. Daniel was instrumental in getting us to exchange under very difficult circumstances and we are truly grateful. Also many thanks to Jodie and Tracey for all their help
Julie Β· 16 April 2022
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5/5
GoogleOver 9 years Goodwin Ellis managed our buy-to-let rental property and also the eventual sale. As rental agents, they were quick to resolve issues with the property and have a network of reasonably priced tradespeople. The sale process was slow and difficult due to market timing and other external events. Goodwin Ellis were excellent - they worked hard to ensure a price we were happy with and kept the process moving all the way to completion.
Vida Β· 27 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.