Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFuller Gilbert and in particular Carson Chiu have been wonderful throughout our recent home purchase as first time buyers.
On the day of our first viewing Carson went out of his way to show us the property on his day off over the festive period and was very informative throughout the viewing. Following this, he kept us closely updated which we appreciated a lot, too.
The whole process has been smooth and we cannot recommend Fuller Gilbert enough!
Alice · 13 April 2026
Agent replied · 16 April 2026
Good morning, Alice. Thank you for taking the time to leave such a thoughtful review. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our services. Your comments will be forwarded to Carson, who will be delighted. We wish you every happiness in your new home. Best wishes, The Fuller Gilbert Team.
★★★★★ 5/5
GoogleI’m really pleased with the service I received from Adele. She was incredibly helpful throughout the whole process and made finding and securing a property feel quick and hassle-free.
Everything was handled efficiently, and she kept me well-informed at each step, which made a big difference. Her friendly and approachable manner also made it easy to ask questions and get the support I needed.
Thanks to her efforts, I was able to move forward with a property much faster than expected. I’d happily recommend Adele and Fuller Gilbert to anyone in need of a dependable and supportive letting agent.
Mendi · 26 March 2026
Agent replied · 16 April 2026
Good morning, Mendi. Thank you for posting such a comprehensive review of the service you received from Fuller Gilbert & Co. It is much appreciated. Adele will be delighted. Best Wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleWe’ve just rented a house with the help of Adele, and we honestly couldn’t be happier with the experience.
From start to finish, Adele was incredibly helpful, kind, attentive, and professional. She was always available to answer our questions, explain every step clearly, and support us throughout the whole process. Nothing ever felt rushed or stressful. She truly made everything smooth and straightforward.
Adele went above and beyond to make sure we felt comfortable and confident with our decision, and her attention to detail and genuine care really stood out. It’s rare to find someone so dedicated and pleasant to work with.
10 out of 10 experience. We highly recommend Adele to anyone looking to rent in London, you’ll be in excellent hands.
Marcella · 16 February 2026
Agent replied · 16 April 2026
Good afternoon Marcella. Thank you for taking the time to leave such a detailed and fabulous review of your recent experience with Fuller Gilbert. Your comments will be forwarded to Adele, who will be absolutely thrilled with your kind words. Best wishes, The Fuller Gilbert Team.
★★★★★ 5/5
GoogleMy partner and I recently found our new flat through Fuller Gilbert, and we couldn't be happier with the experience, largely thanks to our agent, Dominic.
From the very beginning, Dominic was exceptional at understanding exactly what we were looking for. He listened carefully to our needs and preferences, and only showed us properties that were a great fit, saving us a lot of time and effort.
Dominic's communication was outstanding throughout the entire process. He was always responsive and kept us informed at every step, from viewing appointments to the final paperwork. He made a complex process feel smooth and straightforward.
We truly appreciated Dominic's help. He was professional, friendly, and went above and beyond to ensure we were comfortable and confident. We highly recommend Fuller Gilbert & Company, in particular, working with Dominic.
Georgia · 27 September 2025
Agent replied · 26 December 2025
Good morning Georgia. Thank you for taking the time to leave such a thoughtful review. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our services. Your comments will be passed on to Dominic, who will delighted. Best Wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleSo grateful to Dom who guided me through the rental process from first viewing the property to moving in and signing the contracts. He was both very knowledgeable and patient, I couldn’t recommend more! Thanks Dom! :)
Emilie · 14 April 2026
Agent replied · 16 April 2026
Good afternoon, Emilie. Thank you for the feedback. We are so pleased to hear your experience with Fuller Gilbert was a good one. Your comments will be relayed to Dom. Best wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleI contacted Fuller Gilbert to help rent out my flat. I was put in touch with Dominic, who was absolutely incredible throughout the process and really could not do enough for me. Being very fond of my flat, I was very anxious about getting the right tenants and my property being valued correctly. He understood all these worries and addressed them timely. He was always available to answer any questions and was very efficient, always reliable and knowledgeable.
He managed to turn things around very quickly and I could not have been happier with the whole process.
Thank you Dominic for your efficiency, time and understanding- it was definitely noticed that you go above and beyond for your clients to ensure they are happy. A true credit to Fuller Gilbert.
Elena · 15 December 2024
Agent replied · 26 December 2024
Good afternoon Elena. Thank you for taking the time to write such a comprehensive review of the service you received and the 5 stars accompanying it. Dominic is delighted with your comments and passes on his regards. Best wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleHad a really great experience with Fuller & Gilbert when finding a rental property. Adele was especially helpful, very organised and knowledgeable when answering our questions. Would recommend to anyone :)
Abi · 26 March 2026
Agent replied · 16 April 2026
Good morning Abi. Thank you for the terrific review, it means a lot. Your comments will be passed on to Adele, who will be equally delighted. Best wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleIn an age of rogue estate agents who take you on endless viewings and promise little, Dominic at Fuller Gilbert & Company stood out. He showed us the property we were most interested in and advocated for us so effectively that after months of fruitless searching with other companies in a deeply competitive area, we secured the apartment and had our offer accepted within just three days of contacting him. I cannot praise his professionalism and efficiency highly enough.
Nazmin · 16 February 2026
Agent replied · 16 April 2026
Good afternoon Nazmin. Thank you for leaving this great review of your recent experience with Dominic at Fuller Gilbert. We appreciate your kind words and are thrilled to have been able to assist your property search to a successful conclusion. We will pass your comments onto Dominic, who will be delighted. Best Wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleVery nice experience with your team. Thank you Adele for helping me. You are such a helpful person and kind.
Era · 2 April 2026
Agent replied · 16 April 2026
Good morning, Era. Thank you for taking the time to review your service experience with Fuller Gilbert. Your comments will be passed to Adele. Best Wishes, The Fuller Gilbert Team.
★★★★★ 5/5
GoogleFollowing a one-to-one meeting, Matthew and Grant found us a number of suitable buyers, and sold our house to the right people within 10 weeks. Matthew was very on-hand, always available to provide valuable advice and pass on information required for the sale. Fuller Gilbert provides a very personal service to sellers. Highly recommended agency and team, thanks!
Geo · 14 March 2025
Agent replied · 25 April 2025
Good afternoon Mrs Luke. Thank you for reviewing your service experience with Fuller Gilbert & Company, and for your kind words. Your comments have been passed on to Matthew and Grant, who are delighted. If we are able to be of assistance in the future, please do not hesitate to get in touch. Best Wishes, The Fuller Gilbert Team.
★★★★★ 5/5
GoogleBest experience I've had renting, been in London 23 years and moved 12 times... Dominic Kidney is simply best in class.
Tobias · 16 March 2026
Agent replied · 16 April 2026
Good afternoon Tobias. Thanks so much for your review! We really appreciate your feedback and are so glad you had a positive experience with us. Your comments will be passed on to Dom. Best wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleWe worked with Matthew and Dominic for the sale element of the house which had been in the market for a year. Fuller Gilbert managed a great sale price in 2 weeks. Post contracts Kav took over to manage conveyancing / purchasers and was very good at making sure all elements were progressing well. A very good team effort and price achieved. We were extremely happy.
Pravin · 27 September 2024
Agent replied · 26 October 2024
Hi Pravin, thank-you for the fantastic review. It was a pleasure representing you in the sale of your home. We will forward your comments to Matthew, Dom & Kav. Best wishes from all at Fuller Gilbert & Co.
★★★★★ 5/5
GoogleUsing Fuller & Gillbert was the best decision we made in our search.
Extremely professional with an unprecedented knowledge of this market.
Jay responds quickly and works smart on your behalf.
Don't bother with the other agents unless you want to do all work yourself and be sold into something you dont want or need.
We learnt this the hard way.
We felt as if no other agent actually listened to what we wanted.
I would highly recommend them for a smooth and excellent service.
Thank you for your time and patience with us Jay, we sincerely appreciate all your hard work.
Fantastic people to work with!
Sammir · 14 June 2023
Agent replied · 13 June 2024
Thankyou for the amazing google review! Jay was over the moon to read this! External feedback is vital within our industry and we really appreciate you leaving us a review! Best
★★★★★ 5/5
GoogleI would recommend Fuller & Gilbert to anyone without hesitation!!
The service we received was second to none. In our 4 month search we reached out to most if not all established estate agents. I can honestly say Fuller & Gillbert are the best. They know the market extensively, Jay is simply amazing. Do yourself a favour and contact him today if your looking, trust me it will be the smartest move you have made in your search.
He made all the right enquiries on our behalf, they are so established in the area and have the right contacts. He was working tirelessly for us untill we found our dream place. Simply cannot praise them enough.
So refreshing after all the high street agents that tried so hard to sell us into something that wasn't at all right for us.
Jay knew from the start what we wanted, he completely understood our requirements and at no point did he make us feel like we should settle.
We are so impressed with the service we received. A massive thank you to the entire team at Fuller & Gillbert in Wimbledon Village.
You are amazing at what you do!!
Faria · 14 June 2023
Agent replied · 13 June 2024
Thankyou for the google review Faria!
Jay was very happy to see this and wishing you all the best for the future!
★★★★★ 5/5
GoogleI would recommend Fuller & Gilbert to anyone without hesitation!!
The service we received was second to none. In our 4 month search we reached out to most if not all established estate agents. I can honestly say Fuller & Gillbert are the best. They know the market extensively, Jay is simply amazing. Do yourself a favour and contact him today if your looking, trust me it will be the smartest move you have made in your search.
He made all the right enquiries on our behalf, they are so established in the area and have the right contacts. He was working tirelessly for us untill we found our dream place. Simply cannot praise them enough.
So refreshing after all the high street agents that tried so hard to sell us into something that wasn't at all right for us.
Jay knew from the start what we wanted, he completely understood our requirements and at no point did he make us feel like we should settle.
We are so impressed with the service we received. A massive thank you to the entire team at Fuller & Gillbert in Wimbledon Village.
You are amazing at what you do!!
F4ri4frd · 16 April 2023
Agent replied · 16 April 2026
Thankyou for the google review Faria!
Jay was very happy to see this and wishing you all the best for the future!
★★★★★ 5/5
GoogleI chose Fuller Gilbert because Katherine was recommended to me. As others have said, she was brilliant throughout the process - always pleasant and professional to deal with: honest, straightforward, and good at keeping me up to date when needed. She was particularly helpful at getting exchange of contracts over the line, which really demonstrated her experience. I would strongly recommend her again.
David · 16 April 2024
Agent replied · 13 June 2024
Thank you for this David, wishing you the very best
★★★★★ 5/5
GoogleDominic has been fantastic at finding our latest property. He has made the process professional yet given what feels like a personal approach
Ben · 28 August 2025
Agent replied · 26 December 2025
Good afternoon Ben. Great to hear that your experience with Fuller Gilbert was a good one. We appreciate you taking the time to leave a review. Your comments will be relayed to Dominic. Best wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleI have sold two properties through Fuller Gilbert recently and I can thoroughly recommend these agents.
All the staff were very professional and helpful throughout.
Like most sales there were issues and they guided me through very efficiently, keeping me posted on all proceedings.
From start to finish nothing was too much trouble for Jay and his team.
Dean · 25 April 2024
Agent replied · 26 October 2024
Thank you Dean, it was an absolute pleasure working with you on both sales. We appreciate you leaving a review and wish you the very best
★★★★★ 5/5
GoogleFuller Gilbert was pro-active and responsive throughout our search for a new home. They had extensive and useful contacts in the areas we liked and swiftly focused on what was likely to be the right kind of home for us, making enquiries on our behalf. Viewings were arranged swiftly and without fuss and, despite the speed of the market, we never felt undue pressure. Both Matthew and Jay were always keen to keep us informed and dealt with our requests in a professional and friendly way. They certainly helped to make the process of buying our home as stress-free as possible and we would thoroughly recommend Fuller Gilbert. They are agents of integrity with a great deal of local knowledge and expertise. Our purchase was very straightforward, which was a reflection of their transparency with all parties and excellent communication skills.PositiveResponsiveness, Quality, Professionalism
Jane · 14 June 2022
Agent replied · 13 June 2024
Dear Jane,
Thankyou previously taking the time to leave us a positive Google Review, very much appreciated!
★★★★★ 5/5
GoogleFuller Gilbert was pro-active and responsive throughout our search for a new home. They had extensive and useful contacts in the areas we liked and swiftly focused on what was likely to be the right kind of home for us, making enquiries on our behalf. Viewings were arranged swiftly and without fuss and, despite the speed of the market, we never felt undue pressure. Both Matthew and Jay were always keen to keep us informed and dealt with our requests in a professional and friendly way. They certainly helped to make the process of buying our home as stress-free as possible and we would thoroughly recommend Fuller Gilbert. They are agents of integrity with a great deal of local knowledge and expertise. Our purchase was very straightforward, which was a reflection of their transparency with all parties and excellent communication skills.
Jane · 16 April 2022
Agent replied · 16 April 2026
Dear Jane,
Thankyou previously taking the time to leave us a positive Google Review, very much appreciated!
★★★★★ 5/5
GoogleOur experiences dealing with Matthew and the whole team at Fuller Gilbert have been nothing short of excellent! I can’t speak highly enough of Matthew - he was so dedicated in finding us our perfect home and we always felt like we were getting a bespoke personal service catered to our requirements as buyers.
We honestly feel his help and support throughout made all the difference to not only securing the property but made, what would have normally been a stressful experience actually an enjoyable one! He is a very warm and personable individual, not to mention hugely knowledgeable in the local market and highly skilled in guiding us through every step of the process; from that very first call where he arranged that first viewing, to picking up the keys and getting into our lovely new home in time for Christmas!
So a very big thank you to Matthew, Grant, Sally and the rest of the team in Raynes Park. They are an absolute pleasure to deal with and they deserve every success!!
Jennifer · 16 April 2022
Agent replied · 13 June 2024
Thank you so much Jennifer!
We hope you are enjoying your new home and your wreath making is a hit!
★★★★★ 5/5
GoogleI have sold two properties through Fuller Gilbert recently and I can thoroughly recommend these agents.
All the staff were very professional and helpful throughout.
Like most sales there were issues and they guided me through very efficiently, keeping me posted on all proceedings.
From start to finish nothing was too much trouble for Jay and his team.
Dean · 14 February 2024
Agent replied · 13 June 2024
Thank you Dean, it was an absolute pleasure working with you on both sales. We appreciate you leaving a review and wish you the very best
★★★★★ 5/5
GoogleKatharine was brilliant. Went above and beyond during the stressful process of getting us to exchange point. As I've unfortunately experienced with other agents,she was NEVER pushy,always straightforward,honest,pleasant and professional . I'm so pleased that my house purchase was through Fuller Gilbert because I genuinely feel they are different to many other agents inasmuch as they are committed to providing a personal and professional service.Can thoroughly recommend.
Becky · 16 April 2023
Agent replied · 13 June 2024
Hi Becky, Thank you so much for your kind review. Katharine was delighted to hear this and we all wish you the very best in your new home.
★★★★★ 5/5
GoogleThankyou to Dominic for all his support with finding a property. He listened to our needs (and wants) in a property and supported us every step of the way. The experience has been so smooth with no pressure feel at any point. All documentation and admin tasks have been easy to do. Management with dates for move has been seamless. Really recommend Fuller Gilbert!
Gianni · 28 August 2025
Agent replied · 26 December 2025
Good afternoon Gianni. Thank you so much for taking the time to leave such a thoughtful review. We greatly appreciate your feedback and are so pleased to hear that you had a positive experience with us. Your comments will be passed to Dominic, who will be delighted. Best wishes from the Fuller Gilbert Team
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