Trusted Agent profile · London
★★★★★
113 reviews across 1 platform
87 Long Lane, Clerkenwell, London, EC1A 9ET, EC1A 9ET
Part of Frank Harris & Co., see every office.
Frank Harris & Co's office in London, at 87 Long Lane, is rated 4.0 out of 5 across 113 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Frank Harris & Co London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotThree words - don’t do it
We listed our house with foxtons and the service has been abysmal. There’s been next to no effort or movement with trying to sell the house, no communications with any options etc. You get an account online which shows upcoming viewings - almost all viewings ‘booked’ haven’t actually happened and they don’t contact us to confirm it either. You expect a lot from an estate agent with their level of commission - dont bother.
2/5
Trustpilotused to be good but ever since the…
used to be good but ever since the intro of the renters rights acts, property management service has dropped off a cliff. This bad for landlords because they get poor management, bad for tenants because they get poor representation, and bad for the industry because estate / letting agents are no longer accountable.
4/5
TrustpilotLovely service
I've been fortunate that since Ariana has taken over as the lettings manager things have been as smooth as silk. Businesses are made by the people who work there and since she joined things have been terrific. Responsive and proactive, and making a real difference.
1/5
TrustpilotAbsolutely unacceptable and a complete…
Absolutely unacceptable and a complete waste of my time.
Hi, Thank you for your feedback. We are sorry to hear that your recent experience did not meet expectations. We would like the opportunity to review this further. Please contact Social@foxtons.co.uk with the relevant details so we can investigate internally. Kind regards, Alex
2/5
TrustpilotWembley Branch has very poor…
Wembley Branch has very poor communication and management. The sales team is rarely available and does not respond to emails, WhatsApp messages, or phone calls. Even when staff members are asked to pass on urgent messages, no one gets back to you.
5/5
Trustpiloti work with kingsroad office they are…
i work with kingsroad office they are amazing all of them but specially Olivia Sourav Kinan and Amir also in the head office lisa george wow amazing people very nice very friendly but very proffessional well done
5/5
TrustpilotCarley and David have been extremely…
Carley and David have been extremely helpful in the sale of our apartment. All thanks to team at foxton!
5/5
TrustpilotGreat service
Great service and team
Hi Darawan, We’re glad you’ve had a positive experience with the service and support provided. Alex, Get it done with London’s number 1!
1/5
TrustpilotI wanted to view a house
I wanted to view a house. I was asked about my financial position and pushed to see their recommended mortgage broker and solicitor services. I said I had my own and it is all lined up so I'm not interested in using yours.
5/5
TrustpilotCould not recommend mario enough
Could not recommend mario enough, was really helpful and really listened to what I was looking for, brilliant!
5/5
TrustpilotSuperb experience
Ash showed me a house I was interested in. He was extremely polite, patient and professional through out.
5/5
TrustpilotTONY CHAN : Excellent professional
TONY CHAN is very helpful to me in looking after my flat . He has been most useful in communicating with the tenant on all matters .
1/5
TrustpilotFoxtone letting agency unprofessional…
Foxtone letting agency unprofessional team and agents. I have give the deposit for one house after 2 weeks I sign the contract and I recive call from agent with one responding: Sorry you are failed in bank statements. This situation si very stressfully for me and my family. I have tell to my lawyer to go back for this chase because his make me sick.
5/5
Trustpilot5 stars to Tony Chan
I’ve been very happy with Tony as my property manager in London. He is professional, responsive, and always easy to reach.
1/5
TrustpilotThe worst and the most disgusting…
The worst and the most disgusting service ever! They agreed with a young lady and her elderly parents on my property for renting even though I had rejected the application.
5/5
TrustpilotI would recomend Foxton
I would recomend Foxton - very helpfull.
5/5
TrustpilotGreat professionals
Great professionals. easy to work with.
5/5
TrustpilotGreat rep to work with.
Sarah has always been attentive, responding very quickly and solving any problems that might have arisen.
1/5
Trustpilot23 days and still don’t get my deposit
The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.
1/5
Trustpilot62d Stanhope Gardens
Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!
5/5
TrustpilotState of the art
Very pleased with Mohammed and Oscar in East London! The house was sold off market in only 4 days!!! Sales completed in 2.5 months!! They did the follow up and I can only be thankful for such excellence. Thank you!
5/5
TrustpilotSarah Kelsey - Woolwich Property Management
Sarah Kelsey has beenn looking after my property for many years.
1/5
TrustpilotBlatant liars - the most unprofessional service
We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.
5/5
TrustpilotEvery thing is well!
Tony chan from property management is very helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Frank Harris & Co London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
