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fiveseventen London reviews from tenants

5.0

★★★★★

11 reviews from tenants · all 23 reviews

232 Old Brompton Road, London, SW5 0DE

11 reviews of fiveseventen's London office come from tenants, rated 5.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

11 reviews from tenants, from every platform, shown as written. First names only.

5/5

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Tenant

Amazing Real Estate Agents

Dealing with real estate agents in London can be challenging. I can honestly say, though, that Five Seven Ten is the one exception. Emma and Stephen were fantastic. They listened to what I really wanted in a rental property and targeted my search just towards that (rather than showing me properties for the sake of it). Customer service was second to none; I felt like a valued customer and trusted their advice about securing a tenancy despite multiple applicants - it worked. I think that is the Five Seven Ten difference - they truly care about their customers and put them first. I would highly recommend!

Daniel · 21 October 2015

5/5

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Tenant

Excellent service -

Renting in London can be a nightmare but we had a great experience with fiveseventen. I was pleasantly surprised when at our first viewing, the agent (Emma) showed me flats that were well within our budget - all the other agents would send me listings that were above the max budget I had explicitly set out for them. The flats we saw with fiveseventen were actually of higher quality than what we saw with others. Also, the personalized service was great - Emma was always available when I called or emailed her with any questions. The other agencies just give you a runaround if you are a tenant but fiveseventen treated us very well. If you are looking in the SW area, I would highly recommend working with them.

Sherry · 2 July 2015

5/5

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Tenant

Great work!

I had a great experience with fiveseventen. Emma has been always so nice and patient with me and she really gave me a great hand to find out my perfect house. I really suggest this agency for anybody that is looking for a property in this area. Many thanks fiveseventen!

Nicoletta · 22 October 2015

5/5

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Tenant

Amazing first time rent experience

It was a really great experience that I was not even expecting, due to all the talks about how difficult it is to arrange the flat. All images and ads were genuine. Katalin and Naomi were great supporting me, always kept in touch. Highly recommend fiveseventen!

Yegor · 17 September 2017

5/5

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Tenant

Excellent, personalized service - highly recommend!

I had the pleasure of renting through FiveSevenTen and they are easily the best estate agents I've ever worked with. As a new UK resident (moved from the US), I had many questions and special needs with my apartment search. They were incredibly knowledgeable and very helpful throughout my process. They listened to my apartment preferences and were sure to show me only properties that fit my criteria, and they moved very quickly to help me secure an apartment once I was interested. I would highly recommend them to anyone searching for an apartment in london, as I found their customer service and personal attention to be far superior than competitors, especially larger chains.

Andreea · 24 June 2015

5/5

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Tenant

Excellent support and service, very kind staff, no unnecessary fees

I was a tenant for 2 years and 8 months in a flat that was managed by 5710 and all my concerns and complaints with the flat were addressed swiftly and effectively. They really seemed to be looking at the best interest of both the landlord and the tenant. 5710 does not charge unnecessary extra fees like most other agents and the customer service of the real estate agents is excellent - it is always truly a pleasure to deal with Stephen and Emma! They listened to our needs and were able to find us exactly the kind of flat we were looking for - that kind of professionalism and interest in the needs of the tenants is unusual with real estate agents in London as the amount of tenants and flats on the market is huge.. I hope I can do business with them in the future as well.

Heidi · 9 June 2015

5/5

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Tenant

Highly recommend - personable service that goes above and beyond

The folks at fiveseventen offer a personable service that we couldn't get anywhere else. They made the process of leasing a property easy through the entire process - from taking us to view a number of properties that met the exact criteria we were looking for, to getting the one we wanted and moving in. They have specialist knowledge of the local areas, they are responsive to queries...we couldn't ask for better estate agents. I highly recommend using them!

Jeremy · 21 October 2015

5/5

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Tenant

Personalised and bespoke service infused with professional excellence

The staff at 5710 have always been friendly, professional and efficient. I've been a long standing tenant of 9 years in Earls Court; as such I'm always happy to refer friends and colleagues to the team. Local knowledge and a willingness to assist all real estate related queries means that I'm happy in their hands!

Jarod · 9 June 2015

5/5

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Tenant

Excellent agency with great local knowledge

Joanna looked after me personally and was quick, efficient and an expert in her field. Many thanks, SGT

Susan · 11 June 2015

5/5

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Tenant

Good quality excellent staff

Rating only, no written review.

Cici · 19 June 2015

5/5

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Tenant

efficient, professional, helpfull

Rating only, no written review.

Elena · 9 June 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from tenants about fiveseventen London

What do tenants say about fiveseventen London?

11 reviews from tenants, rated 5.0 out of 5 on average. For example, Daniel wrote: "Dealing with real estate agents in London can be challenging. I can honestly say, though, that Five Seven Ten is the one exception. Emma and Stephen were ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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