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fiveseventen reviews

5.0

★★★★★ Excellent

23 reviews across 2 platforms

232 Old Brompton Road, London SW5 0DE

fiveseventen's London office at 232 Old Brompton Road is rated 5.0 out of 5 across 23 reviews on two platforms. Checked 9 October 2026.

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5.0 / 5

2

Reviews on Facebook

This office

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5.0 / 5

21

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About fiveseventen London

fiveseventen is a successful independent estate agency specialising in properties throughout the Royal Borough of Kensington and Chelsea. Established in 2005 by owner Joanne Fenner with the aim of providing a proactive, independent service that listens to and addresses the individual needs of their clients. Joanne has developed a dedicated and knowledgeable team who pride themselves on their high standards of integrity and customer care. Earls Court and surrounding area is widely known to be one of London’s hotspots with great property potential and we focus specifically on it. The team at fiveseventen believes they can bring real benefits to their clients in this thriving and vibrant location whether you are buying, renting selling or letting. Now approaching their 10 year anniversary, fiveseventen are in the perfect position to continue to grow and take market share from the major chains of estate agents that have recently arrived in the area through unparalleled levels of service, experience, professionalism and unmatched local knowledge.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

View Agents
Tenant

Amazing Real Estate Agents

Dealing with real estate agents in London can be challenging. I can honestly say, though, that Five Seven Ten is the one exception. Emma and Stephen were fantastic. They listened to what I really wanted in a rental property and targeted my search just towards that (rather than showing me properties for the sake of it). Customer service was second to none; I felt like a valued customer and trusted their advice about securing a tenancy despite multiple applicants - it worked. I think that is the Five Seven Ten difference - they truly care about their customers and put them first. I would highly recommend!

Daniel · 21 October 2015

5/5

View Agents
Buyer

Exceeded all expectations. Responsive. Expert. Knowledgeable. Human. Helpful .Kind.

When I approached 5-7-10, I had two months to vacate my current property. I wanted to buy, but knew that it would be impossible in those timescales, so we agreed to find me a short term let, then purchase as soon as we could after that. Long story short, through the local expert knowledge of the team (both letting and sales), some truly creative thinking, wonderful ancillary support that went above and beyond, such as introductions to the right solicitors and mortgage advisors, and the sheer dedication of Stephen and the team to get it done, I was able to move into the amazing top floor flat that I have bought within these crazy timescales. No renting. No moving twice. Nothing was too much trouble. I challenge anyone else to have done this. If you are looking to buy, sell or rent (out) anywhere, there really is no decision to be made. You would be crazy not to work with Jo, Emma, Stephen and Deborah at 5-7-10. It's simple; they just really care.

Susie · 21 October 2015

5/5

View Agents
Tenant

Excellent service -

Renting in London can be a nightmare but we had a great experience with fiveseventen. I was pleasantly surprised when at our first viewing, the agent (Emma) showed me flats that were well within our budget - all the other agents would send me listings that were above the max budget I had explicitly set out for them. The flats we saw with fiveseventen were actually of higher quality than what we saw with others. Also, the personalized service was great - Emma was always available when I called or emailed her with any questions. The other agencies just give you a runaround if you are a tenant but fiveseventen treated us very well. If you are looking in the SW area, I would highly recommend working with them.

Sherry · 2 July 2015

5/5

View Agents

Knowledgeable, helpful, great negotiator & kind!

Joanna is helping me with dealings with a rent review from my landlord. She knows the local area so can speak with authority. She dropped everything to view my property when asked and could not have been more generous with her time and expertise. If you need information about properties in SW5, SW7 or SW10 this is the lady to ask!

A customer · 11 June 2015

5/5

View Agents
Tenant

Great work!

I had a great experience with fiveseventen. Emma has been always so nice and patient with me and she really gave me a great hand to find out my perfect house. I really suggest this agency for anybody that is looking for a property in this area. Many thanks fiveseventen!

Nicoletta · 22 October 2015

5/5

View Agents
Tenant

Amazing first time rent experience

It was a really great experience that I was not even expecting, due to all the talks about how difficult it is to arrange the flat. All images and ads were genuine. Katalin and Naomi were great supporting me, always kept in touch. Highly recommend fiveseventen!

Yegor · 17 September 2017

5/5

View Agents
Tenant

Excellent, personalized service - highly recommend!

I had the pleasure of renting through FiveSevenTen and they are easily the best estate agents I've ever worked with. As a new UK resident (moved from the US), I had many questions and special needs with my apartment search. They were incredibly knowledgeable and very helpful throughout my process. They listened to my apartment preferences and were sure to show me only properties that fit my criteria, and they moved very quickly to help me secure an apartment once I was interested. I would highly recommend them to anyone searching for an apartment in london, as I found their customer service and personal attention to be far superior than competitors, especially larger chains.

Andreea · 24 June 2015

5/5

View Agents
Tenant

Excellent support and service, very kind staff, no unnecessary fees

I was a tenant for 2 years and 8 months in a flat that was managed by 5710 and all my concerns and complaints with the flat were addressed swiftly and effectively. They really seemed to be looking at the best interest of both the landlord and the tenant. 5710 does not charge unnecessary extra fees like most other agents and the customer service of the real estate agents is excellent - it is always truly a pleasure to deal with Stephen and Emma! They listened to our needs and were able to find us exactly the kind of flat we were looking for - that kind of professionalism and interest in the needs of the tenants is unusual with real estate agents in London as the amount of tenants and flats on the market is huge.. I hope I can do business with them in the future as well.

Heidi · 9 June 2015

5/5

View Agents
Tenant

Highly recommend - personable service that goes above and beyond

The folks at fiveseventen offer a personable service that we couldn't get anywhere else. They made the process of leasing a property easy through the entire process - from taking us to view a number of properties that met the exact criteria we were looking for, to getting the one we wanted and moving in. They have specialist knowledge of the local areas, they are responsive to queries...we couldn't ask for better estate agents. I highly recommend using them!

Jeremy · 21 October 2015

5/5

View Agents
Landlord

Excellent service for Landlords.

Fiveseventen have offered me exceptional service as a landlord. From the outset their attention to detail has been superb; marketing, getting the right tenants and then managing the property successfully and efficiently on my behalf. They have always gone the extra mile and offered me a truly personal service and given valuable practical advice. It is great to work with a friendly and collaborative team. Property management as it should be.

Debbie · 9 June 2015

5/5

View Agents
Tenant

Personalised and bespoke service infused with professional excellence

The staff at 5710 have always been friendly, professional and efficient. I've been a long standing tenant of 9 years in Earls Court; as such I'm always happy to refer friends and colleagues to the team. Local knowledge and a willingness to assist all real estate related queries means that I'm happy in their hands!

Jarod · 9 June 2015

5/5

View Agents
Tenant

Excellent agency with great local knowledge

Joanna looked after me personally and was quick, efficient and an expert in her field. Many thanks, SGT

Susan · 11 June 2015

5/5

Facebook

Rating only, no written review.

Joanne · 10 November 2016

5/5

Facebook

Rating only, no written review.

Debbie · 24 September 2016

5/5

View Agents
Landlord

Professional and efficient handling of business with a personal touch.

Rating only, no written review.

Eduardo · 21 October 2015

5/5

View Agents
Tenant

Good quality excellent staff

Rating only, no written review.

Cici · 19 June 2015

5/5

View Agents
Landlord

Rating only, no written review.

Stefania · 9 June 2015

5/5

View Agents
Landlord

Very personable service.

Rating only, no written review.

Andrew · 9 June 2015

5/5

View Agents
Tenant

efficient, professional, helpfull

Rating only, no written review.

Elena · 9 June 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about fiveseventen

How many reviews does fiveseventen have?

fiveseventen's London office has 23 reviews across two platforms: 2 on Facebook, 21 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is fiveseventen's rating?

fiveseventen is rated 5.0 out of 5 across all 23 reviews, checked 9 October 2026.

What do landlords say about fiveseventen?

4 reviews from landlords, rated 5.0 out of 5 on average. For example, Debbie wrote: "Fiveseventen have offered me exceptional service as a landlord. From the outset their attention to detail has been superb; marketing, getting the right tenants ..."

What do tenants say about fiveseventen?

11 reviews from tenants, rated 5.0 out of 5 on average. For example, Daniel wrote: "Dealing with real estate agents in London can be challenging. I can honestly say, though, that Five Seven Ten is the one exception. Emma and Stephen were ..."

Where is fiveseventen's London office?

fiveseventen, 232 Old Brompton Road, London SW5 0DE.

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