Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been renting a property via Excel for many years now and have always had good experiences with them. We recently had a major problem in our flat and Adam Ray has been super helpful with this and has worked tirelessly - even on a bank holiday and during a weekend - to resolve the issue for us asap. Communication with Excel and especially with Adam is always very friendly and speedy. We can definitely recommend Excel Property to anyone.
Bettina · 1 October 2023
Agent replied · 30 December 2023
Thank you for your kind review, Bettina, we really appreciate your feedback. It's been a pleasure working with you over the years and hope you and your family have many more happy years in the property
★★★★★ 5/5
GoogleWe had an incredible experience with Adam Ray at Excel. We got in touch with Adam for assistance to let our one bedroom property, and Adam was communicative, diligent and proactive. He managed to secure a tenant for us within a day or two of advertising our property. We highly recommend his services.
S · 31 October 2023
Agent replied · 30 December 2023
Thank you very much for your kind words
★★★★★ 1/5
GoogleThe most unprofessional agents I've ever dealt with
Not just incompetent - getting anything fixed or sorted was an uphill struggle - but rude and aggressive. I feel sorry for the landlord - Excel used the same contractors for everything and they charged a fortune. Tas and Dino were terrible to deal with. Avoid!
Super · 29 July 2022
Agent replied · 29 July 2023
Thank you for your review. Unfortunately we cannot locate your details as a Tenant but if you would like to email to info@excel-property.co.uk we will look into your complaints. Neither Tas nor Dino work at Excel any more and we are constantly looking to improve our service.
★★★★★ 5/5
GoogleWe received a very professional service and customer service from Excel Property during our moves to and from Hornsey in North London. In particular, the Managing Director Kiri was very conscientious and was always prompt in ensuring any property requests were solved quickly (replacing washing machines, maintaining plumbing, electrical upkeep of white goods via engineers etc). He was both polite and respectful on all correspondence including emails, text and phone calls. I certainly would recommend using Excel if you are looking for a reliable estate agent in London.
Daniel · 27 November 2019
★★★★★ 5/5
GoogleAs a tenant, Excel was very helpful with my search for a high quality and conveniently-located flat. Repair issues were attended to promptly. I was very satisfied with their services. When I became a homeowner, I engaged Excel's services. Tas and Adam were professional and efficient throughout the letting process. We were under a tight deadline, but Excel managed to secure tenants, negotiate the lease, and complete the paperwork in record time. We were given sound advice and recommendations throughout. I would not hesitate to recommend their services to prospective landlords or tenants.
Kim · 27 November 2018
★★★★★ 5/5
GoogleIt was a great experience working with Adam from Excel. After I contacted Adam, he showed me a couple of places, exactly according to my preferences, within 24 hours. He is very responsive to emails and calls. He also did a great job in terms of communicating for me with the landlord. The maintenance team at Excel is also great. The whole renting process went pretty smoothly. I'm very happy that I chose to work with them.
Zara · 27 November 2018
★★★★★ 5/5
GoogleReally lovely- my agent Caterina was so nice and helpful throughout the process. Would definitely recommend!
Zara · 1 October 2023
Agent replied · 30 December 2023
Thanks for your kind review, Zara! Wishing you all the best in your new home.
★★★★★ 5/5
GoogleThe let agent Caterina is so helpful and easy to communicate!
王邤懿 · 9 December 2023
Agent replied · 30 December 2023
Thank you for your kind review, it's much appreciated
★★★★★ 5/5
GoogleI would like to take this opportunity to thank Caterina who was an incredible help to my husband and i during our property search. She was one of the kindest and most committed people we saw in that time. thank you!
Dipti · 21 January 2024
★★★★★ 5/5
GoogleWe had a very good experience with Excel right from the first viewing with Tas. They have been very professional and courteous and Dino is very responsive and helpful. We would strongly recommend them.
Pravin & Sangita
Pravin · 29 July 2020
Agent replied
Thank you very much for your kind review, Pravin. We wish you both all the best in your new home.
★★★★★ 5/5
GoogleExcel property (especially Caterina) was wonderful in finding us a place. The whole process from the beginning to the finish was super smooth. Caterina kept us updated throughout the process and was immensely useful. I'm quite pleased with the experience with Excel properties. I'd highly recommend Excel property :)
Abhayendra · 1 March 2023
★★★★★ 5/5
GoogleI have worked with Cat, she very friendly and honest agent. She gives all information in advance unlike few other agencies. It was easy and efficient to work with her. Very professional.
Indira · 20 February 2024
★★★★★ 5/5
GoogleThe team at Excel have been a pleasure to deal with over our numerous years renting through them. Repairs or issues are always dealt with promptly. I've always felt like a valued client and I appreciate their efforts in what must be no easy feat keeping both landlord and tenant happy (especially during the initial tumultuous first year of covid).
Natalie · 29 July 2022
Agent replied · 29 July 2023
Thank you very much for your kind review, Natalie. It's been a pleasure and we look forward to continuing to assist you going forward.
★★★★★ 5/5
GoogleWhen we were struggling to find a property in central London, we met Adam and helped us to find suitable property for us with very clear process and non extra cost :)
Now we found second property very easily with Adam again.
Fast responses and solutions, it was a great choice to choose Excel Property. We highly recommend it !!
DoKyung · 27 November 2017
★★★★★ 5/5
GoogleWe moved to London from the US and Adam was extremely professional and patient with our complicated situation. He Skyped with us so we could see the property beforehand, and was very patient during the showings. When repairs need to be addressed, he expedited the process in a timely and efficient manner. We would highly recommend him without reservation!
Melinda · 27 November 2017
★★★★★ 5/5
GoogleWe had a great experience renting with Excel. I want to specifically thank their agent Caterina for being kind and caring, fast to respond and leading the renting process in a very professional manner! Good job guys 👏 …
Rapolas · 1 October 2023
Agent replied · 30 December 2023
Thanks, Rapolas! It's been a pleasure dealing with you and we wish you all the best in your new home
★★★★★ 5/5
GoogleContacted Excel for renting a flat, had a viewing with Caterina on the same day and made an offer shortly after. She was very responsive and helpful and answered all my doubts and queries. I made additional requests about a desk, and she convinced the landlord to accommodate this. The whole process was relatively smooth and hassle-free.
After the handover, I was in touch with the landlord, who helped set up the bills and ensured the flat was in good condition before I moved in.
Their office is in NW3, so it's possible to view the same day and progress quickly. I highly recommend working with Caterina and Excel when looking for an apartment in the area.
Sai · 1 November 2022
★★★★★ 5/5
GoogleAbsolutely great from start to finish. Cannot recommend more! What started off as a stressful, tedious process with all other agencies, was quickly turned into a smooth, transparent and pleasant search and move with Excel. Adam has been wonderful and the fees are so much cheaper than anywhere else!
Karina · 27 November 2018
★★★★★ 5/5
GoogleI got a lot of help while looking for a house through the Excel. I’m so satisfied with the a quick response. Thank you again for your kind and quick progress. I recommend here.
Hyunjung · 31 October 2023
Agent replied · 30 December 2023
Thank you, Hyunjung, we really appreciate your feedback. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleEven though I did not end up renting with them (for other reasons), Catarina has been absolutely lovely and helpful all along. Highly recommend, based on my experience with them.
Taha · 1 November 2022
★★★★★ 5/5
GoogleVery satisfied with the services and management of the property we stay in. Adam and Tas are very professional and experienced and have been extremely helpful. People at Excel are hands-on and very responsive. In case there is an issue, they immediately deal with it. Highly recommended!
Afroditi · 27 November 2017
★★★★★ 5/5
GoogleA brilliant experience with Adam and the team. Very accommodating from the first viewing, to repeat viewing and sorting out paperwork incredibly quickly. Really flexible and friendly, nothing is too big an ask. Has made the entire moving process incredibly stress-free! Thank you!
Avni · 27 November 2019
★★★★★ 5/5
GoogleCaterina was friendly, professional, and very helpful throughout the viewing. Excellent experience!
Shijia · 29 June 2023
★★★★★ 5/5
GoogleAs a tenant, I would recommend them - they provide a good level of service! Adam was helpful and friendly. They are transparent about their fees as well. As I'd said before, highly recommended!
Nikhil · 27 November 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
