5/5
GoogleOverall were so helpful throughout the entire process and even after moving into the property were still readily available to help in any way they could. Would highly recommend.
Trusted Agent profile · London
ea2 Estate Agency London reviews
★★★★★
267 reviews across 2 platforms
35a Wapping High Street, London, E1W 1NR
ea2 Estate Agency's office in London, at 35a Wapping High Street, is rated 4.6 out of 5 across 267 reviews on two platforms, including 264 Google reviews rated 4.6.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleBarry Y is great! Cannot recommend him enough!
Agent replied · 9 December 2024
Thank you for taking the time to leave a lovely review regarding Barry. Kind regards, Katie
5/5
GoogleI have been dealing with Ea2 for almost 10 years in both property sales and lettings. I also deal with approximately 10 other estate agents in London, and I can say that they are an exceptional company to deal with. I never have to wait for a response, I get replies to my emails, phone calls and messages almost instantly, and at any time of day and night (annoyingly from me). Their billing mechanism is more than fair, they go above and beyond to not only help in the sales and lettings, but also the management of properties and I feel they are by far the most knowledgeable of any estate agent in Wapping. The owners Matt and Sam are great, very personable and extremely hard workers. Sam I think has lived in Wapping for 40 years, she probably knows every single property in Wapping, she knows how to work for the buyer and the seller and she "lives" the business. She is always extremely polite and helpful. If it wasn't for Sam I wouldn't be involved in property in Wapping at all most likely. I just noticed Ea2 have a 4.8 rating out of 5, there is no way this should not be a 5* rating, there must be a disgruntled customer who lost out on a deal, but would not be the fault of Ea2. I recommend Ea2 over any estate agent in Wapping and I have worked with them all.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEA2 have a great knowledge of the local area and were able to provide me with very useful advice at a moments notice. Samantha was a pleasure to deal with and I would certainly recommend - 5 stars
5/5
GoogleCody was very responsive and friendly in getting us moved in to our new flat. Laura also did a great job on the admin side.PositiveResponsiveness
5/5
GoogleWe have used other Management companies to let our house and EA2 are by far the most professional and efficient. I would not hesitate in recommending them. They have always wasted no time in finding great tenants, they pay on time and organise trades to repair, replace or decorate anything in the house, when needed. Everyone at EA2 is friendly, efficient, professional and helpful. They're a great team!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have been dealing with Ea2 for almost 10 years in both property sales and lettings. I also deal with approximately 10 other estate agents in London, and I can say that they are an exceptional company to deal with. I never have to wait for a response, I get replies to my emails, phone calls and messages almost instantly, and at any time of day and night (annoyingly from me). Their billing mechanism is more than fair, they go above and beyond to not only help in the sales and lettings, but also the management of properties and I feel they are by far the most knowledgeable of any estate agent in Wapping. The owners Matt and Sam are great, very personable and extremely hard workers. Sam I think has lived in Wapping for 40 years, she probably knows every single property in Wapping, she knows how to work for the buyer and the seller and she "lives" the business. She is always extremely polite and helpful. If it wasn't for Sam I wouldn't be involved in property in Wapping at all most likely. I just noticed Ea2 have a 4.8 rating out of 5, there is no way this should not be a 5* rating, there must be a disgruntled customer who lost out on a deal, but would not be the fault of Ea2. I recommend Ea2 over any estate agent in Wapping and I have worked with them all.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSam and Cody formed a great team to assist with our sale. Cody found us a reliable and reasonable buyer, and Sam used her sales negotiating experience in an expert-like manner to manage dealings with all parties in the chain, to help us getting over the line in a highly pressurised market. We can't thank you enough!
5/5
GoogleWe have had a lot of experience with most of the estate agents in Wapping both in terms of rentals and sales. We have found EA2 by far the most helpful, driven and knowledgeable in finding potential tenants / buyers. Certainly compared to other agents, they have a much better idea of where the market is for pricing (in my personal experience at the sub 800k level) and have made our experience overall as a seller in a tough market, much less stressful than it could have been.
5/5
GoogleUsed ea2 for over 15 years to manage the letting of my property which they managed extremely well and professionally. They were equally excellent in handling the recent sale of the property offering a lot of advice and help in the process. Would not hesitate in using them again.
5/5
GoogleMy experience with EA2 Estate Agency was exceptional. Mr. Rick helped find us a perfect apartment. And Ms. Samantha helped us with securing the property very quick. The rest of the team were professional including Grace and Barry. They were quick in responding to emails and helped us with answering questions we have asked. I highly recommend EA2 Estate Agency to anyone looking for a new place!PositiveResponsiveness, Professionalism, Value
5/5
GoogleWhat a fantastic estate agent! Both Cody and Samantha helped us with our first property purchase in Wapping, from initial viewing to sorting out some legal bits - they offered us a very friendly and pro-active service and I highly recommend Ea2 to anyone looking to buy (or sell) a property! Thanks
5/5
GoogleWe have been very pleasantly surprised at how efficient and on the ball the agency have been. Especially our representative, Cody Hedges, who has gone the extra mile on numerous occasions to make our move as easy and pain free as possible. I could not recommend enough.
5/5
GoogleAbsolutely amazing response time is extremely quick and reliable. There was no complications before, during or after the process. All agents are hard working!!!!!!
5/5
GoogleWe have been working with EA2 for the many years, as they helped us buy an investment flat. No matter who I have been in contact with - Sam, Barry and more recently Amy, they have been very helpful and friendly and continue to give helpful advice on lettings.
5/5
GoogleAmy, Sam, Barry & everyone at ea2 is very friendly, professional and extremely helpful. We've rented, and a few years later, bought our first home with them and they have been amazing throughout. I think they are dominating Wapping for a reason : ) Would recommend them in a heartbeat to anyone looking for a place in the area.
5/5
GoogleRecently used EA2 to move to a new flat in Wapping - we worked almost exclusively with Cody and couldn't have been happier with him. Really proactive in getting us in for viewings and really on top of all communications, very nice chap.
5/5
GoogleExceptional service and attendance during our tenancy. Sam Collins has been fantastic in replying to any question / need we had within minutes.
5/5
GoogleSam and her team could not have been more helpful; a pleasure to work with from start to finish
5/5
GoogleAmazing services to customers & involvement in the local community. Samantha is a treasure.
5/5
GoogleAmy and Laura have been fantastic, from the viewing process to putting down an offer for a flat to rent and making it easy. Ea2 have been transparent throughout and have been responsive to all queries we have had in a friendly and professional manner. Would recommend for anyone moving to the Wapping area.PositiveResponsiveness, Professionalism
1/5
GoogleI would not recommend using this letting agent. If you can avoid it, I would. Had no consideration for me as a tenant and forced viewings on me even when not suitable. I just spoke to a Samantha who was very rude and did not speak to me like a customer paying over £1200 for rent.
5/5
GoogleI found Ea2 to be really caring. Sam, Matt and other staff have always been super friendly. I bought property from them and they always kept me up to date and worked in my best interests. Any time I dropped in or called , I was always treated with care. I highly recommend them .
1/5
GoogleReally bad experience, I had no heating throughout the winter and the air conditioner is not working in summer. When asked to be repaired they were more worry about money than doing what was needed. Horrible experience and inappropriate behaviour from certain member of the staff. I used to receive emails almost everyday, but would never reply to my complains.
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