Trusted Agent profile

E10 Homes London reviews

★★★★★ Excellent

163 reviews across 2 platforms

226 Francis Road, London, E10 6NQ

E10 Homes's London office at 226 Francis Road is rated 4.9 out of 5 across 163 reviews on two platforms, including 162 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

162

Reviews on Google

This office

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5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for E10 Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We sold our house on Wood Street, Walthamstow with E10 Homes, and Jamie and the team were outstanding from start to finish. If you’re looking for the best estate agents in Walthamstow, Leyton or Leytonstone, these are the people to go to. They combine a genuinely friendly, down-to-earth approach with sharp market knowledge and a proper sales strategy, exactly what you want when selling a property in East London. They didn’t just generate interest, they brought in serious, proceedable buyers, which made the whole process far smoother from the outset. The marketing, viewings and follow-up were all handled professionally and with real intent. Communication was excellent throughout, clear, proactive, and easy to deal with. No chasing, no confusion, just a smooth, well-managed process from valuation through to completion. Where they really stand out is in the detail, knowing when to push, when to hold firm, and how to negotiate properly. You get the sense they’re constantly managing the chain behind the scenes, keeping everything moving and avoiding the usual delays and stress. They clearly know the Walthamstow, Leyton and Leytonstone property market inside out and give practical, honest advice that actually gets results. If you’re selling a house or flat in Walthamstow, Leyton or Leytonstone, I genuinely wouldn’t use anyone else. E10 Homes are easily one of the top estate agents in East London. Highly recommended.

Edward · 14 April 2026

Agent replied · 16 April 2026

Thank you, Edward, for your fantastic review! We're thrilled to hear that you had such a positive experience with E10 Homes. It's our goal to provide exceptional service and support throughout the selling process, and it's wonderful to know that our team's market knowledge, communication, and attention to detail made a difference for you. We truly appreciate your recommendation and look forward to assisting more clients in Walthamstow, Leyton, and Leytonstone. If you ever need anything in the future, don't hesitate to reach out!

5/5

Google

I cannot recommend Jamie Bernstein at E10 Homes highly enough. My journey to selling my property started with a frustrating and ultimately "useless" experience with Purple Bricks. After months of poor communication and zero results, I decided to switch gears and instructed Jamie to take over the listing. It was the best decision I could have made. From the very first conversation, Jamie was absolutely brilliant. Unlike the previous agency, his communication was "on point" all the way through; I was never left wondering what was happening with my sale. He provided the kind of expert, proactive advice that is essential for getting a deal over the line in today’s market. What really impressed me was his resilience. When our initial sale fell through, an incredibly stressful moment for any seller, Jamie didn't miss a beat. He relisted the property immediately and managed to bring on a new buyer almost instantly. His ability to maintain momentum and stay ambitious for the best result made all the difference. If you have a property to sell and want someone who actually cares about the outcome and communicates every step of the way, give E10 Homes a go. You won’t look back. Thank you, Jamie, for your hard work and professionalism!

Nadeem · 26 March 2026

Agent replied · 16 April 2026

Thank you so much for your incredible feedback, Nadeem! We're thrilled to hear that Jamie was able to turn your experience around and provide the communication and support you deserved. At E10 Homes, we pride ourselves on our dedication to our clients, and it's great to know that Jamie's resilience and proactive approach made a significant impact on your property sale. We truly appreciate your recommendation and wish you all the best in your future endeavors!

5/5

Google

We would like to thank Jamie and the team, and our wonderful solicitor (recommended by E10). From the start Jamie was honest regarding the market, and did not make any promises he could not keep. In the end we received one offer (which increased by the end of the day), and we were very pleased. Jamie played an important role of estate agents/mediator/therapist/parent. The buyers brought a level of unpredictability that ensured the process remained lively right up to the finish line. Thank you for helping us through the suspense, repeated last-minute developments, and testing patience. Our solicitor was incredible, and remained assertive against the buyers demand. Nonetheless, completion day did eventually arrive, and for that alone I remain thankful. We would use E10 again, thank you!

Imogen · 16 March 2026

Agent replied · 16 April 2026

Thank you, Imogen, for your wonderful feedback! We're thrilled to hear that Jamie and the team at E10 Homes were able to assist you throughout the process. Your kind words about our solicitor and the level of support provided mean a lot to us. We always strive to make the experience as smooth as possible, and it's great to know we achieved that for you. We look forward to assisting you again in the future!

5/5

Google

E10 Homes are an exceptional estate agency providing an outstanding level of service. Working with E10 Homes to sell my flat was a dream from start to finish. Jamie B and Julie went above and beyond at every stage to ensure our sale completed successfully, keeping us informed and supported throughout the process. I would not hesitate to recommend E10 Homes to anyone considering selling their property without question, the best estate agency locally.

Cassie · 16 February 2026

Agent replied · 16 April 2026

Thank you, Cassie, for your wonderful feedback! We're thrilled to hear that your experience with E10 Homes was exceptional. Jamie B and Julie truly strive to provide outstanding service, and it’s great to know they made your sale process smooth and enjoyable. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer in the future!

5/5

Google

We’ve just bought our first home with the help of Jamie B who could not have done a better job at making a complicated process as smooth as possible. Special shout out to Julie too who was always there to answer any questions. Everyone on the E10 team was super responsive and made sure everything got over the line. Couldn’t recommend them enough, thank you again.

Ellie · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful review, Ellie! We're thrilled to hear that Jamie and Julie were able to assist you in making the home-buying process a smooth one. Your recommendation means a lot to the entire E10 Homes team. If you have any further questions or need assistance in the future, don't hesitate to reach out. Congratulations on your new home!

1/5

Google

I originally left a 5-star review at the start of my tenancy because I genuinely couldn’t fault E10 Homes. However, the situation since then has been completely unacceptable, and if I could, I would give less than 1 star. The property I rented had a long-standing rodent infestation actively concealed by Jamie and the landlord. E10 Homes have been dishonest throughout, I have evidence showing they knowingly misled me about the property’s condition, and continued to conceal its condition throughout the tenancy. A pest control company entered my flat without my consent or knowledge, breaching my right to quiet enjoyment. Complaints were mishandled, delayed, and dismissed. Even after vacating early with written confirmation that I could leave without penalty, my deposit has still not been returned. E10 Homes showed a total lack of professionalism, transparency, and duty of care. Rent here at your own risk.

Stephanie · 4 September 2025

Agent replied · 23 January 2025

Thank you for your review. We are sorry to hear you feel this way about your tenancy. We would like to clarify that we were not aware of any rodent infestation at the time you rented the property. When you first raised the issue, a contractor attended within 48 hours. We understand that pest control later entered the property without your permission, this was not arranged or authorised by E10 Homes, and we were not made aware that treatments were in place or that visits were scheduled. You lived in the property for several months before reporting any concerns, and as soon as you did, we acted as quickly as possible. While we may not have directly responded to every email, our property manager Tanya has been handling correspondence on behalf of E10 Homes throughout. It’s important to note that vermin and pest issues are unfortunately common across London, and we feel we have done our best to deal with your requests and complaints. The landlord allowed you to leave the tenancy early without penalty, and although the property was not left in the same condition it was provided to you (separate to the vermin issue), your deposit has been refunded in full as of 4th September 2025. The landlord also offered you a 25% refund on your rent from the date you first reported the problem. This offer was declined by yourself. We are sorry this situation has left you unhappy, as we always aim to provide tenants with a positive renting experience. Alternatively you can take your complaint further by contacting Waltham Forest Licensing department. Waltham Forest will then contact the Landlord and ourselves to investigate this issue further. If you would like to discuss this further with myself, please contact me directly on jamie@e10homes.co.uk.

5/5

Google

Jamie was brilliant and is a genuinely nice guy. He gave us down to earth advice and is obviously very good at what he does - and he doesn’t need to put pressure on people or bend the truth to get excellent results. I enjoyed working with Jamie and he helped make a potentially very stressful process much easier. Thank you Jamie for selling our flat. EDITED TO ADD just used Jamie and his team for a second time. 5* service and the nicest guys around. Thanks again!

LucyV · 17 August 2025

Agent replied · 10 December 2024

Hi Lucy, Thank you so much for your review!!!!

5/5

Google

Jamie, Julie Watson and the team at E10 homes were pivotal in the completion of the sale of my flat. From the beginning I had very good impressions of the firm, from the initial meeting about the services they provide, to the videographer, and photography services and the advertising done by the agent. They were really significant players in communicating between the buyer and seller's estate agent to ensure a successful sale.

Emma · 4 September 2025

Agent replied · 9 September 2025

Hi Emma, thank you so much for your review!!

5/5

Google

We sold our 2 bed flat with Jamie B and the team at E10. Jamie was so easy to work with and clearly knows the local area inside out, so was the best person to sell our place. From start to finish the whole process was super smooth and Jamie was always just a phone call away. Couldn’t recommend E10 more!

Lauren · 2 September 2025

Agent replied · 9 September 2025

Hi Lauren, thank you so much for your kind 5 star review!!

5/5

Google

The home buying process was smooth and stress-free from start to finish. The estate agent provided excellent guidance, clear communication, and was always available to address any questions. Their professionalism and attention to detail made the entire experience much easier, and I felt supported throughout. Jamie was an outstanding estate agent throughout the entire process. His professionalism, expertise, and dedication made the experience stress-free and enjoyable. He was always proactive, keeping me informed and guiding me every step of the way. I felt confident and supported from start to finish.

Mirror · 3 December 2024

Agent replied · 10 December 2024

Thank you so much for your review!!! We hope you enjoy your new home!!

5/5

Google

Have been working with Jamie and the team to find a new property in Leyton - but they have also offered me advice for selling my own property in Hackney. They have amazing properties and are really kind and knowledgeable. Highly highly recommend!

Alice · 26 December 2025

Agent replied · 25 January 2026

Hi Alice, thank you for your kind 5 star review. We hope we can find you a property to buy in Leyton.

5/5

Google

E10 homes were fantastic throughout the whole process of me buying my flat as a first-time buyer. A particular shoutout to Jamie B who was very prompt at replying to any queries I had, kept me informed throughout, and advocated for me when making the offer and on the lead up to completing. The team were very easily contactable throughout the process with great knowledge of the local area. I would absolutely recommend E10 homes to anyone looking to buy in the Leyton area.

Lucy · 22 October 2024

Agent replied · 25 October 2024

Hi Lucy, thank you so much for your 5 star review!! we hope you enjoy your new home and see you around in Leyton!!

5/5

Google

We cannot recommend with E10 Homes highly enough. They’ve been utterly brilliant through our recent sales process, personally managing everything, being accessible on WhatsApp when needed and guiding us through when things got tricky. I’m sure there were a couple of moments where the whole chain would have collapsed if it weren’t for their quick thinking and personable approach. We’ve never met any other estate agents like them. Thank you so much Jamie and Jamie. We wouldn’t be where we are without you

Mohini · 20 October 2024

Agent replied · 25 October 2024

Good Morning Ed, Mohini, thank you so much for your 5 star review!! enjoy you new home and see you around in leyton E10

5/5

Google

We have just sold our flat and bought a new home through E10 Homes and they have been truly fantastic! Everything was clear from the get-go and they have a great ‘no nonsense’ approach which helps to keep everything transparent throughout the process. Our flat sale was quite complicated, with a lease extension and ongoing section 20 works but E10 Homes were great and helped to smooth over the inevitable bumps in the road with amazing communication with all parties. I truly believe that without they’re involvement, the sale would have probably fallen through! I would highly recommend using E10 Homes when selling your property, they couldn’t have been any better!!

Sarah · 25 September 2024

Agent replied · 25 October 2024

Hi Sarah, thank you so much for your review. We hope you enjoy your new home!!!

5/5

Google

The guys at E10 have been incredibly helpful from start to finish in the process of having an offer accepted on a property. From the initial call to Adam to the numerous viewings with Jamie, they've been very responsive and proactive in helping my search. Even when I've been viewing properties with other estate agents, Jamie has been giving me advice on offers and helping me through the process. Genuinely nice guys.

Alex · 9 January 2025

Agent replied · 23 January 2025

Hi Alex, thank you for your 5 star review!! We really appreciate it.

5/5

Google

E10 Homes has been incredible in helping my partner and me turn our dream of owning a property into a reality. From the very beginning, Jamie Bernstein was exceptionally supportive, always available to answer our questions and guide us …

Fabio · 16 December 2025

Agent replied · 25 January 2026

Dear Fabio & Joey, Thank you so much for your kind words! We are thrilled to hear that Jamie and … More

5/5

Google

As first-time buyers, we feel incredibly lucky to have purchased our home through E10 Homes, and we owe a huge thanks to Jamie Bernstein. Jamie wasn't just our estate agent; he was our advocate during what turned out to be a pretty challenging process. We ran into significant issues with our incompetent solicitor that almost jeopardised the sale, but Jamie's dedication and expertise helped us navigate through the rough patches. Jamie genuinely cared about our situation, paid close attention to every detail, and stayed committed to making sure we stayed on track. The journey wasn't easy, but his support made all the difference in helping us secure our home. We highly recommend E10 Homes, especially Jamie Bernstein. Thank you, Jamie, for your unwavering support and for helping us achieve our homeownership goals.

Suleika · 20 August 2024

Agent replied · 25 August 2024

Hi Suleika, thank you so much for kind 5 star review!!!

5/5

Google

E10 Homes is an excellent estate agency. We are first time buyers and bought our house this year through E10 Homes. As first time buyers, we didn't know much about the process and E10 Homes made it manageable and clear with good communication throughout, which was really helpful and reassuring. Jamie Bernstein was really helpful throughout; he was knowledgeable about the house we were buying, the area and the process. I have never had an experience with an estate agency like E10 Homes - E10 Homes are knowledgeable, and they actually care about helping you find the right place and supporting you through the process. They care about locals and the local area - this personal touch really made a difference for us.

Frankie · 4 August 2024

Agent replied · 25 August 2024

Good Morning Frankie, thank you so much for your kind review. We are really happy you found the process nice and easy. We look forward to working with you when you're ready to move again!! :)

5/5

Google

Jamie went above and beyond to make the sale happen on time and with the least amount of stress possible. His care and attention to getting us over the line was phenomenal! A highly …

Faoileann · 16 January 2026

Agent replied · 25 January 2026

Hi Faoileann, Thank you so much for your wonderful feedback! We're thrilled to hear that Jamie … More

5/5

Google

Jamie B was our primary contact during the sale of our property, and we couldn't have asked for a better experience. From the very beginning, Jamie was exceptionally available, highly communicative, and incredibly helpful throughout the entire process. His ability to combine his personable nature with a professional approach helped to calm any tense situations and instill confidence in all parties involved. Jamie’s dedication to ensuring the success of our sale was truly unmatched. He consistently went above and beyond, providing valuable insights and guidance that made us feel secure and well-informed at every step. His expertise and commitment not only made the process smooth and stress-free but also ensured that we achieved the best possible outcome. We are deeply grateful for Jamie’s outstanding service and would highly recommend him to anyone looking to buy or sell property. His professionalism, integrity, and genuine care for his clients set him apart from others in the industry. Thank you, Jamie, for making our selling experience such a positive and successful one!

Vinny · 26 July 2024

Agent replied · 25 August 2024

Hi Vinny, Really happy to see such a great review!!! thank you so much and great working with you!!

5/5

Google

From start to finish I can not fault the service we had from Jamie at E10. He is incredibly knowledgeable, straight forward and was on it from start to finish. When things were getting confusing or frustrating, Jamie was the one who always sorted it out. Communication was rapid and excellent, which is everything you need when buying a property. I wouldn’t hesitate to recommend E10 and especially Jamie. Thank you for everything you did to drive the sale through! Never would have happened on time if it wasn’t for you.

Kate · 26 July 2024

Agent replied · 25 August 2024

Hi Kate, thank you so much for your kind review. We really appreciate it. Enjoy your new home!!!

5/5

Google

Had a fantastic experience with Jamie Bernstein at E10 - we were first time buyers and Jamie was incredibly supportive from start to finish. He kept us calm and informed, was transparent about any issues and any questions we had were responded to promptly and clearly. Really trusted his advice and his dedication and expertise definitely got us over the line. Couldn’t recommend him and E10 homes more highly!

Annie · 18 December 2024

Agent replied · 23 December 2024

Hi Annie, thank you so much for your kind works and review!!! Enjoy your new home!!!

5/5

Google

I used E10 and Jamie B to sell my home in Leyton/Leytonstone and they were truly amazing. I contacted them on a Tuesday and had an offer of asking price by Saturday before it even went online. Jamie and the team are true professionals, keeping you in the loop and really caring about the process and making it as stress free and easy as possible. We lost the house we had offered on and because of how transparent they are and how much effort they put in to keep everyone updated our buyers held on for a few months until we found somewhere else. Jamie went out of his way to help us when buying a property too and suggested an agency and formed relationships to make things as smooth as they could be. Would highly recommend them to anyone buying / selling in the area. The best out there!

Kirsty · 23 March 2024

Agent replied · 21 June 2024

Hi Kirsty, thank you so much for your kind words. We really appreciate then and hope you enjoy your new home!!!

5/5

Google

Jamie made the sale of our flat seamless from start to finish. He gave us straightforward honest advice on the valuation and getting the flat on the market. He took care of the viewings, and guided us through the offers supporting us with our decision. We achieved over the asking price in an incredibly short time. Jamie continued to keep in touch throughout the rest of the process until completion. He's a pleasure to deal with and we would 100% recommend E10 Homes to anyone selling their property.

Felicity · 23 March 2024

Agent replied · 21 June 2024

Hi Felicity, thanks so much for your review and kind words!! It's been a real pleasure working with you!! I hope you manage to get into your new home soon!! Jamie.

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Questions about E10 Homes London

How many reviews does E10 Homes London have?

E10 Homes's London office has 163 reviews across two platforms: 162 on Google, 1 on Facebook.

What is E10 Homes London's rating?

E10 Homes London is rated 4.9 out of 5 across all 163 reviews, and 4.9 out of 5 on Google from 162 reviews.

Has E10 Homes won any awards?

Yes. In The Trusted Agent 2026 awards: E10 Homes, London won Trusted Agent.

Where is E10 Homes's London office?

E10 Homes London, 226 Francis Road, London, E10 6NQ.

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