Trusted Agent profile · London
★★★★★
382 reviews across 2 platforms
106 Brompton Road, London, SW3 1JJ
Druce's office in London, at 106 Brompton Road, is rated 4.7 out of 5 across 382 reviews on two platforms.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI must say that working with Imogen at…
I must say that working with Imogen at Druce was an absolute pleasure! Her advice on the current market trends was honest and sincere, which was a breath of fresh air compared to others!Although I ended up finding my perfect flat through another agency, I have no doubt that I will be using Druce again! Imogen's professionalism and expertise in the industry were impressive and truly made the experience enjoyable.
5/5
TrustpilotCharlie Round from your Nottinghill…
Charlie Round from your Nottinghill office has been an exemplary agent. He checked in regularly and gave us honest assessments of the market. He also understood our needs and really tried to help us find a property. We really enjoyed speaking to him and working with him. In the end, we had to go to another area which was cheaper but will definitely keep him in mind in case another opportunity arises. House hunter relocated from Hong Kong
5/5
TrustpilotSimply the best property agent to work with in London
My property had been on the market with an agent for 216 days, just over 7 months without successfully finding a tenant and giving me very little feedback or direction on how to move forward.
5/5
TrustpilotVery friendly and professional team
Very friendly and professional team. My friend who works for another estate agent in Holland Park recommended Bective Brook Green to me. He said they are the best in the area. Special thanks to Jacinta.
5/5
TrustpilotHighly recommend
At all stages of looking, viewing and securing a lease on our new flat, both Stephanie and Jozef were always so helpful and accommodating to us at every stage and advised us so well.
5/5
TrustpilotAlex was excellent throughout the…
Alex was excellent throughout the buying journey. Great communication, very proficient and helped us to find the perfect first home. Highly recommend both Bective and Alex for your property purchase.
5/5
TrustpilotExcellent calm service
The whole team at Bective were excellent in arranging a letting of our flat to a charming tenant.All were calm and never flustered, so it made us very relaxed landlords.We would not hesitate to recommend them.
5/5
TrustpilotKim and Bective were excellent
Kim and Bective were excellent, able to quickly assess my needs and work within them in a timely and effective manner. I'm now happily moved into my great new apartment. Thank you!
5/5
TrustpilotKathryn was the best person for our…
Kathryn was the best person for our relocation! She always taken care of my family through the process. She was always positive and helpful for all of our needs.
1/5
TrustpilotHorrible company
Horrible company. I felt discriminated against when I mentioned I was disabled. Not one touch of human warmth.
5/5
TrustpilotGreat Agent
Great Agent. Kim was very helpful throughout the whole process of helping us find/secure a flat, she was always very responsive, and available for any questions we had within the referencing/securing the property process.
5/5
TrustpilotYou can't go wrong by choosing Bective…
You can't go wrong by choosing Bective as your estate agent! They were efficient, attentive and got the sale over the line. Oliver was great to work with.
5/5
TrustpilotSophie at Druce Kensington
Sophie at Druce Kensington made our rental experience quick, hassle free and easy. We highly recommended Sophie and Druce
4/5
TrustpilotThe service provided by Stephanie was…
The service provided by Stephanie was very professional and helpful during our rental search and application process. She kept us informed and was always available to answer any questions. Stephanie is a super 🌟.
5/5
TrustpilotKim was wonderful to work with
Kim was wonderful to work with - she was prompt and kept us informed every step of the way. Thank you for helping us secure our new home.
5/5
TrustpilotAlex at Bective has been a brilliant…
Alex at Bective has been a brilliant ally in selling my flat over recent months. Professional, personable and tenacious in chasing along lawyers on both sides. Many thanks!
3/5
TrustpilotUnfortunate update
Unfortunately I have to update what was a very positive initial review. After reserving an apartment, the agency informed us that the owner had suddenly leased it to a longterm renter, leaving us in a lurch. The agency suggested a replacement property which I was very pleased about. After going through the process of signing the agreement and even putting down a deposit, we were again told that the owner had leased the property to a longterm renter that had already moved in! Needless to say this did not sit well after we had invested a considerable amount of time and effort in this process.I know the actions of the property owners are not in the agency's control, but this experience does not inspire a lot of confidence.
5/5
TrustpilotFrom start to finish we found them to…
From start to finish we found them to be extremely courteous and professional. A huge thank you to Jozef and Hanna for organising a Tenant for us so promptly, all your help was greatly appreciated.
5/5
TrustpilotAmazing customer service
Amazing customer service, very helpful and proactive! We managed to rent our flat very easily due to the great team! A big thank you to Jack for all the help and support provided!
5/5
TrustpilotTop notch local estate agent
I would highly recommended Jacinta and Ed at Bective, Brook Green if you want to sell your flat in this area. Professional, patient, fully involved and calm to the end.
5/5
TrustpilotVery happy customer
Sound judgment and efficiency from the word go.Selling one's home will always be stressful, but Ed Plumb (Brook Green office) and his colleague (Lydia) made it as smooth a process as possible. Always polite, always available and utterly professional. My only regret is that I did not heed their advice to put my house on the market a couple of months earlier than I did....and at the price suggested. In the end, his judgement proved correct and I sold for almost exactly the price I was originally told to expect. Ed and his colleague, Lydia, were always very efficient at notifying my lodgers of impending viewings - not easy when there were 4 of them, all working to different NHS rotas during a pandemic. The delicacy of the final negotiations were well handled, and I felt very well advised as to how best to ensure that the sale went through. I would thoroughly recommend the team for their local knowledge and professionalism.
5/5
TrustpilotCan't praise enough!
I can't praise the responsiveness and professionalism of Bective enough. From start to finish, they were easy and transparent to deal with during the sale of my property. Lydia particularly was calm and patient, especially when under pressure and on the receiving end of my stressed calls/messages. She always called back quickly (even out of hours), and chased agents/solicitors relentlessly, to the point where I feel that exchange would have been long delayed without her. I couldn't have asked for more from a premium agency who know Brook Green and their clients extremely well. Recommended without hesitation.
5/5
TrustpilotBective management
Bective has been our intermediary during these lasts two years and we are very happy with how everything has gone. We moved out of our apartment without any unexpected problems as well.
5/5
TrustpilotImogen at Druce is a delight to work…
Imogen at Druce is a delight to work with! She listened to my needs and requirements and curated thoughtful viewings. She also gave good advice on the market without the insincere sales pitches that other agencies.It was unfortunate that I ended up finding a flat that I liked most from another agency but I’ll definitely use Druce when I’m selling and buying my next one.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Druce's London office has 382 reviews across two platforms: 2 on Facebook (across the whole business), 380 on Trustpilot (across the whole business).
Druce London is rated 4.7 out of 5 across all 382 reviews.
Druce London, 106 Brompton Road, London, SW3 1JJ.
