Trusted Agent profile · London
★★★★★
397 reviews across 3 platforms
1 Cadogan Street, London, SW3 2PP
Druce's office in London, at 1 Cadogan Street, is rated 4.7 out of 5 across 397 reviews on three platforms, including 14 Google reviews rated 3.4.
14
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
380
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst experience with Bective
It was my first time renting from Bective, but I had a great experience and am happy with my rental flat so far :D. My agent, Stephanie, is very responsible, patient, and willing to answer my questions. hope this attitude can be maintained.
5/5
TrustpilotFive star review for a five star service
I have rented out my flat for several years with Bective. From them finding new tenants to checking them out at the end of each tenancy has been seamless. I find them to be extremely efficient and they always keep me very well informed. I have no hesitation in recommending them.
5/5
TrustpilotTenants for 7 years with Bective and we…
Tenants for 7 years with Bective and we must say it has been the best service we ever received!We cannot recommend them enough. Professional, always available to help with anything that comes up, efficient and, above all, wonderful people to deal with.
5/5
TrustpilotChris from Bective/ Druce Blythe road…
Chris from Bective/ Druce Blythe road is a star. The service he provides is second to none. He drove a long distance to get me a spare key when I locked myself out of my flat. I can’t thank him enough
5/5
TrustpilotJacinta at Druce
Although purchasing a house is never an easy process, Jacinta has aided us at every step, managing perfectly every issue that came up, ensuring the purchase proceeded quickly and smoothly at every step.
1/5
TrustpilotBective The worst agency I have dealt…
Bective The worst agency I have dealt with. I have never seen so many incompetents together. i am tenants my window is broken from 8 months ago and washing machine 3 months i are not able to organize to fix it
5/5
TrustpilotMonika was very efficient and…
Monika was very efficient and professional.Thanks
5/5
TrustpilotThe team at Druce are truly…
The team at Druce are truly professional.
4/5
TrustpilotCharlie and Annabel immediately found…
Charlie and Annabel immediately found me a wonderful well located flat that suited and we were signed for 2 years within a few days. Charlie’s first viewing! They were very helpful and extremely efficient without which their client might not have secured a new tenant, as I need a flat quickly
5/5
TrustpilotHarry was brilliant
Great agents, great service and great properties! Harry helped me find my perfect place. He was super helpful and knowledgeable - I couldn't be happier.
5/5
TrustpilotFantastic service from Eoghan
Fantastic service from Eoghan - very professional, attentive and happy to answer our questions quickly and responsibly.
5/5
TrustpilotBective have been a delight to work…
Bective have been a delight to work with so far! After a terrible experience with another agent in the area we were so pleased to come across Bective. They are efficient, diligent and very communicative. Would 100% recommend.
5/5
TrustpilotProfessional service second to none
Bective and lettings negotiator Chris Lily helped me secure the perfect flat in my desired location. From the outset , I received fantastic customer service and Chris guided me through the process flawlessly. Would certainly recommend and shall be using again.
5/5
TrustpilotGreat service
Great service, really informative and helpful through every step. I wanted to see the property for a second time to make sure it was right for me. They were more than happy to accommodate. Really friendly staff and any issues were resolved very quickly.
5/5
TrustpilotGreat experience with Bective Brook Green, and particularly with Mitchell.
Our experience with Bective as agency has been extremely positive, from the beginning and through our 2 years stay in the property. We loved our place and Bective, in the person of Mitchell, always provided a great support even when things required a more complex solution.
5/5
TrustpilotKathryn's expertise and knowledge were…
Kathryn's expertise and knowledge were invaluable in helping us navigate the rental market. We appreciated all the effort she put into arranging the viewing and answering our questions.
5/5
TrustpilotA great sales team fronted by Ed Plumb
A great sales team fronted by Ed Plumb. Jacinta from his team was very calm and moved things forward at a good pace, keeping momentum of my sale going on all sides. Was very happy with my experience with Bective Brook Green.
5/5
TrustpilotProfessional, transparent and efficient
We have just moved into an apartment found via Stephanie based in Brook Green. The service was really professional, transparent and efficient from the start. Thank you very much to Jozef also, who ensured the progression was seamless. Would thoroughly recommend.
5/5
TrustpilotI have been using Bective for over 15…
I have been using Bective for over 15 years for both sales and letting and have been very happy with their service. Chris Lilly has just helped me re-let my flat in Brook Green and did a great job.
2/5
TrustpilotSadly didn't deliver this time
Enjoyed chatting with staff in person. Always courteous and helpful. However, unfortunately, there were too many delayed responses and last-minute solutions from the Estate Agent I worked with. Third-party referencing company were slow, rude and needlessly complicated the process.
5/5
TrustpilotAmazing team
Great staff, great communication and first time going through an estate agent in London and I highly recommend! Pre-move, move in and post move has been excellent, always been kept in the lope and expectations really well managed.
5/5
TrustpilotCould not be happier with the service
Could not be happier with the service, Kim Oldham found the flat I was dreaming of and could not find online! She made it happen and for that I’m very grateful. Move in and references were slick and easy.
5/5
TrustpilotStephanie has made the property hunt a breeze!
Stephanie has made the property hunt a breeze!She was very quick, thorough and supportive throughout the property hunt and helped provide as many options to make the move happen swiftly!Very professional, kind and understanding, keep up the good work!
5/5
TrustpilotAMAZING experience with Bective & Megan!
We had a great experience with the Bective branch in High Street Kensington and Megan in particular. She helped with a lot of our queries (internet, energy suppliers etc) and made the process super smooth. I can't recommend enough!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Druce's London office has 397 reviews across three platforms: 14 on Google, 3 on Facebook (across the whole business), 380 on Trustpilot (across the whole business).
Druce London is rated 4.7 out of 5 across all 397 reviews, and 3.4 out of 5 on Google from 14 reviews.
Druce London, 1 Cadogan Street, London, SW3 2PP.
