Trusted Agent profile · London
★★★★★
798 reviews across 1 platform
656 Fulham Road, Fulham, London, SW6 5RX
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 656 Fulham Road, is rated 4.9 out of 5 across 798 reviews on 1 platform, including 798 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Google5*!! I had viewings today with Lucy Gaunt from the Fulham branch and she was amazing - going above and beyond to help me find my new property. Thanks so much!!
Dear Katie, it's fantastic to hear that Lucy has been such a superstar! We hope we can help you out again in the future. Best of luck in your new home.
1/5
GoogleDeeply disappointing experience in the sale of my property. Would absolutely not recommend.
Hi Nathalie, we are very sorry to see you rated us 1 star and would like to hear what happened. Please email your contact details to contact@dng.co.uk so we can follow up with you directly. In the meantime, please accept our best wishes.
5/5
GoogleSuper helpful and efficient in our house hunt. We were shown around by Ally and nothing was ever unclear or dishonest, which doesn't go for all agencies. Very satisfied.
Dear John, thank you for taking the time to write us this great review! We are so happy to hear about your great experience with Ally. Best wishes from everyone at Douglas & Gordon
5/5
GoogleCamilla was extremely helpful at the viewing today - thank you so much for the excellent service!
5/5
GoogleI had a great experience with this agency and with Camilla especially. She was responsive and efficient. We really appreciate the high level of service she provided.
Dear Mek, we are so happy to hear this! Best wishes from everyone at D&G
5/5
GoogleToby at Douglas & Gordon was very professional and always punctual. He could always answer any of my questions I had in my property search. Being a first time buyer he made the process as straightforward as possible, and left me feeling fulfilled and relaxed after what I had expected to be a very stressful process. I would definitely recommend him to anyone.
5/5
GoogleI have interacted with Camilla to rent our flat. She was very responsive, kind and friendly throughout the process! I definitely would suggest her and Douglas to any of my friends.
Dear Hatice, that is wonderful to hear! Best wishes from everyone at D&G
5/5
GoogleThe Fulham sales team at Douglas and Gordon were fantastic. I ended up deciding to stay put in my own property but not through the fault of Laura, Toby and Eloise - all of whom work fantastically as a team! It was so refreshing to feel so looked after by you all and I will definitely be coming back when I next look to buy!
5/5
GoogleVERY helpful, Dejvi presented me with an email of 8 different houses in our budget, he was was extremely helpful answering all of our questions and being very flexible with viewings/signing/picking up keys.
Dear Mollie, brilliant of you to write this! Many thanks from all of us at D&G
5/5
GoogleDid my flat search with Raye. She’s been extremely accommodating, helpful, friendly and down-to-earth! One of the best agents I’ve ever dealt with. Very grateful for her time.
Dear Ivan, that's fantastic to hear! We really appreciate your recommendation of Raye. Best wishes from everyone at Douglas&Gordon
5/5
GoogleHi , I spoke with Ben in sales whilst enquiring about a property in Fulham. Was extremely helpful and understanding.
Hi Ushir, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Ben. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleThe letting staff at Douglas & Gordon have been very helpful with our property search. Friendly, professional and highly responsive.
Hi Danni, thanks for taking the time to write this review. We really appreciate it. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleWas helped by Lara will searching for a flat. Excellent service. Highly recommended! Thank you
5/5
GoogleThank you Sam for being so helpful and accommodating when we viewed properties, would highly recommend.
5/5
GoogleLaura was very professional and thorough and helped ensure that our sale went through smoothly. Thanks!
5/5
GoogleI’ve always found Sian from the Fulham office a pleasure to deal with. Thanks for all your help!PositiveResponsiveness, Professionalism
Hi Darren, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Sian. We look forward to working together with you again soon. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleAimée was very friendly and helpful with my property search - would definitely recommend Douglas & GordonPositiveResponsiveness, Quality, Professionalism
Hi Charlotte, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Aimee. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleEva from the Fulham office was an absolute delight and offered us an excellent service throughout our property search.
Hi Olly, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Eva. We look forward to working together with you again soon. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleWorking with Alex Carberry at D&G was an absolute superstar in helping us find a place. She was really proactive and accessible, we really appreciated her help! :)
Dear Jenna, we are so pleased to hear this! Best wishes from everyone at Douglas & Gordon
5/5
GoogleCamilla Craven helped me with my recent property search. She took time to understand my requirements was very flexible with appointment times and thoughtful in her suggestions. Excellent service all round
Dear Sarah, it is so lovely to read this - thanks so much! Best wishes from everybody at D&G
5/5
GoogleDouglas & Gordon are always so reliable and everyone so friendly! Especially Ed who was great helping us find our new home 😀PositiveResponsiveness, Quality, Professionalism
Hi Hannah, thank you so much for taking the time to write this review. We are delighted to hear that Ed was able to help you find your new home! Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleMatt Jacques at D&G was very helpful in my search. He was polite and quick to send me properties that matched my criteria. Highly recommend.
Dear Charlie, we really appreciate your recommendation! Best wishes from everyone at D&G
5/5
Googleduring the course of a 40 year business career and about 8 or 9 personal home moves I've yet to have been looked after as well and efficiently as by Camilla Craven. She intuitively knew exactly what I was looking for and produced it.Camilla then proceeded to make the paperwork go smoothly and quickly. She is a tremendous asset to D&G.
2/5
GoogleBEWARE OF THE SCORNED ESTATE AGENT (D&G FULHAM) Helpful at first. Knowledgable. Good reputation. BUT No ethics. Lazy in follow-up. Unmotivated finding properties (tracking RightMove daily is much better!) Unprofessional. So bitter loosing a deal to a competing agency in the area that Emma Hicks decided to call all the other agencies in the area and bad mouth me, a potential client. Beware!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Douglas and Gordon won Platinum in The Trusted Agent 2026 awards.
