Trusted Agent profile · London

Douglas and Gordon London reviews

★★★★★ Excellent

781 reviews across 1 platform

24 Replingham Road, Southfields, London, SW18 5LR

Part of Douglas and Gordon, see every office.

Douglas and Gordon's office in London, at 24 Replingham Road, is rated 4.9 out of 5 across 781 reviews on 1 platform, including 781 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

781

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Barnaby was very helpful, he was really informative about the properties he showed us and went the extra mile in every respect.

Amanda · 22 January 2021

Agent replied

Dear Amanda, that's great to hear! Thank you very much for your recommendation of Barnaby. Best wishes from everyone at Douglas & Gordon

5/5

Google

The whole team are brilliant here!! All very welcoming & friendly. Jemima is great & will help you with everything!

The · 20 June 2021

Agent replied · 19 June 2024

Dear Village Butchers, thank you very much for your great recommendation of Jemima & the team. Best wishes from everyone at Douglas&Gordon

5/5

Google

Buying my house was a breeze with D&G. My contact was Seamus Dunne. He was very approachable and friendly, while also being very professional. He stayed in touch and always returned my calls promptly. I particularly appreciated his patience and understanding when I was anxious, and he heroically leaped to sort out a tricky last minute problem which was threatening to delay completion. Very much appreciated!PositiveResponsiveness, Quality, Professionalism

Hazell · 20 June 2021

Agent replied · 19 June 2024

Hi Hazell, a big thank you for writing this great review. We're so pleased to hear buying a house was a breeze with Seamus! Best wishes from the Douglas&Gordon team in Southfields

4/5

Google

Experience with Henny was excellent. She initially took on my rental property at the last minute after the other agents failed to secure any. She found one within a week or so at full asking price. She kept me well informed all the time, and was very good at dealing any rising issues from the tenants. Highly recommended.

Meiqiong · 4 October 2019

5/5

Google

Jack has been really helpful whilst purchasing our new home. He went out of his way to overcome all the issues which arose when buying. Thanks

Sam · 29 July 2019

Agent replied

Dear Sam, that is brilliant to hear. Many thanks for the great review and best wishes from everyone at D&G

5/5

Google

An excellent service provided by Toby Etherington. He is a very professional, enthusiastic and well mannered gentleman. He always greeted us with smile and helped out where ever he can. We are overall impressed by service provided by Douglas & Gordon other staff and Toby,s manager as well. I would definitely deal with them again. Myself and my wife are very happy with the service provided by Toby. Well done and keep it up.

Waqas · 29 July 2019

Agent replied

Dear Waqas, many thanks for the kind words about Toby and the Southfields team! Best wishes from all of us at D&G

5/5

Google

We were able to view and take our rental with D&G in one day. The professional printed property details for a rental are one indication of how D&G surpass other agents. The service was efficient, polite and professional, and made securin our rental as effortless as it can be. Particular thanks to Alex, for all his help with getting us our flat.

Lauren · 22 June 2014

5/5

Google

Barnaby is always friendly and helpful, I feel I’m in good hands.PositiveQuality, Professionalism

Frances · 20 June 2022

Agent replied · 19 June 2024

Hi Fances, thanks for writing this review. We can reassure you that you're in good hands with Barnaby. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Seamus was very helpful in all aspects of buying a flat. highly recommended.

South · 20 June 2022

Agent replied · 19 June 2024

Hi there, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Seamus. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Nick was very helpful throughout the entire home buying process, always on hand to show us properties at times to suit us, following up with any questions we asked and he really helped co-ordinate buyers, sellers, solicitors and mortgage advisors to ensure a swift and smooth process. He was always available and great to deal with - strongly recommeded.

Rob · 19 November 2018

5/5

Google

James is an outstanding agent and an huge asset to D and G an. Absolute pleasure to deal with

Ken · 3 July 2021

Agent replied

Hi Ken, thanks for writing this 5-star review for James. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Jess is a 10/10 customer service expert, can't recommend these guys highly enough, great to do with business with!!

David · 20 June 2021

Agent replied · 19 June 2024

Dear Davey, we really appreciate your recommendation of Jess and the team! Best wishes from everyone at Douglas&Gordon

5/5

Google

Jack at D&G provided fantastic service through the whole process from his knowledge of the market and assisting in choosing the correct asking price to encouraging the solicitors to see the deal through to exchange in a timely manner and everything else in between. It really was a first class service. I would definitely use D&G again and would definitely recommend to all friends and family.PositiveResponsiveness, Professionalism

Kate · 20 June 2021

Agent replied · 19 June 2024

This is brilliant to hear Kate! Thank you for taking the time to leave this glowing review for Jack. We hope we can be of service to you or your friends and family in the future. Best wishes from D&G

5/5

Google

We found the team here very helpful when we were searching for a new property. I personally dealt with Toby who was always available to answer any questions and showed us some really lovely and suitable properties. Ultimately we have decided to stay put for the time being but will certainly use them again in the future

Jamie · 4 October 2019

5/5

Google

Having had an awful experience with a local estate agent we switched to Douglas & Gordon. We dealt with Keelan Forbes exclusively and he's been excellent every step of the way. He's knowledgeable, friendly, helpful and honest. I'd genuinely recommend him and the team and we will use him again if we ever need to.

K · 20 June 2020

5/5

Google

Archie was brilliant and very responsive that made the process very simple.

Max · 20 June 2022

Agent replied · 19 June 2024

Hi Max, thanks for writing this terrific review. It's great to hear Archie’s hard work has made the process easier for you. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Aimee Roe from the Fulham office has gone over and beyond to help us in our search for a flat. She has offered a very bespoke and professional service as we are very exact in what we want to buy. She is very professional and proficient and has understood exactly our criteria making it much easier for us. Very impressed.

Susan · 20 June 2022

Agent replied · 19 June 2024

Hi Susan, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Aimee. We are thrilled to hear she went the extra mile to help you. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Dealt with Alex who was great! Couldn't have done more for us and has a great can do attitude! start to finish great experience

Paddy · 4 December 2019

Agent replied

Dear Paddy, thank you for this lovely review! Best wishes from everyone at D&G

5/5

Google

Thank you D&G Southfields for all the great service helping us to move into our new home. Henny has been so professional, helpful and is always happy to answer any question big or small. I would definitely recommend her and her team to anyone looking to move to the area or rent our their property in Southfields.

Elizabeth · 21 June 2019

5/5

Google

Reece Henderson has provided an outstanding service! He is very friendly and super helpful. As first time buyers we have felt very happy with the whole process. Thank you for showing us the property as many times as needed to ensure we are making the right choice and for answering all our questions in a timely manner.

Aira · 12 October 2022

Agent replied · 19 June 2024

Hi Aira Reyes, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from Douglas & Gordon Estate Agents Southfields

5/5

Google

Jess was fantastic when I was looking for a flat. Quick and efficient and made everything a breeze.PositiveProfessionalism

Dominic · 20 June 2021

Agent replied · 19 June 2024

Hi Dominic, thanks for taking the time to write this review. We're so pleased to hear your experience has been quick and easy. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Barnaby was responsibe and listened to the feedback given on the properties. Happy to deal with them.,PositiveResponsiveness, Professionalism

Dan · 20 June 2021

Agent replied · 19 June 2024

Hi Dan, thanks so much for taking the time to write this recommendation. We are so happy to hear that Barnaby was able to help you during this process. Best wishes from Douglas & Gordon in Southfields

5/5

Google

We are a first time buyers and we had a fantastic experience with Douglas&Gordon, especially with Barnaby! He was extremely patient, professional and very responsive also during a pandemic! He made our viewings really pleasant, and he gave us the opportunity to look around to find the perfect property for us. Would highly recommend and thanks again Barnaby, we think you are the perfect agent!PositiveResponsiveness, Professionalism

Vanessa · 20 June 2021

Agent replied · 19 June 2024

Dear Vanessa, thank you for taking the time to write this excellent review of Barnaby! Best wishes from everyone at Douglas&Gordon

5/5

Google

No issue at all - Quick and easy - Archie was really clear, responsive and proactive. I recommend

Cécile · 16 June 2021

Agent replied

Hi Cécile, thanks for leaving this 5-star review. We really appreciate your recommendation of Archie. Best wishes from the Douglas & Gordon team in Southfields

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Questions about Douglas and Gordon London

Has Douglas and Gordon won any awards?

Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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