Douglas Allen London reviews

★★★★★ 5/5

Trustpilot

Will Nash

Will Nash has been my mortgage advisor for nearly four years now. I couldn't have asked for a better service from him. He is so helpful, hardworking and supportive, he always gets the best offers to suit me and my mortgage needs and is so efficient when doing so. I would highly recommend him to anyone needed the same services. I couldn't ask for a better person to advise and do the job for me.

Sula · 11 January 2016

★★★★★ 5/5

Trustpilot

Fantastic service

We have been very impressed with the service received from Douglas Allen. In particular Lisa Allen and Jack Spittlehouse have both been amazing. They both worked so hard to sell our property and have been a joy to deal with. 22 years ago we purchased our house through Douglas Allen and they have been just as fantastic 22 years later when we sold it.

Lisa · 22 August 2021

★★★★★ 5/5

Trustpilot

Excellent service!

I got registered recently with Douglas Allen estate agent in Chadwell Heath. I found them really customer focused, well organised, helpful, agents. I was well informed and explained about everything. Emma has been dealing with me so far and I received a really helpful service she has been very kind and impressive with me. And also I want to thank Russell who also was great. Over all excellent experience. Keep it up guys. Many thanks.

Richard · 5 October 2015

★★★★★ 5/5

Trustpilot

Excellent service

I must say I have been searching with Douglas Allen Chingford and I have found Jess and James extremely helpful they have kept me updated always make time for me and have tried their hardest to find me a home. I have now found a house unfortunately not with Douglas Allen but the experience I received from James and Jess was second to none and in the future they would be the first I'd call.

Mr · 3 October 2015

★★★★★ 5/5

Trustpilot

Excellent service and very helpful

Hello. My wife and I found Douglas Allen estate agents extremely helpful and kind. From the start Chloe Costa and Abbie Wilson were our point of contact and were always there to assist us and keep us updated. They were very helpful and very patient in answering all our questions and we are extremely pleased with their services and we thoroughly recommend them. Special thanks to both of them.Thank you Chloe and Abbie.

Ashwinviji12 · 22 February 2018

★★★★★ 5/5

Google

Douglas Allen team were excellent. Personable and professional. Diana at the Walthamstow branch got to know us and 100% delivered a property that met specific requirements despite putting our search on hold, she thought of us when the right property to get us moving came up. We were supported in negotiations and happy with the result so far, including selling through them ourselves. We hadn’t originally rated DA but happy customers so far in!

Amy · 24 September 2024

★★★★★ 5/5

Google

We have recently had an offer accepted to buy our first home with Maria and Walthamstow Douglas Allen office. Upon meeting Maria at the flat for our first viewing she was incredibly friendly and for us as first home buyers, expressed the perfect blend of honesty, succinctness and humour. We felt very comfortable with her immediately. Maria has been extremely patient with our endless stream of queries and concerns, and we feel very well supported. We highly recommend working with Maria and the Walthamstow office and look forward to continuing this relationship. Dan & Julie

Daniel · 12 June 2023

★★★★★ 5/5

Google

Anita is an absolute superstar. She went above and beyond to ensure the purchase went through, showing perseverance and great communication. She was always on call to help and also proactive to ensure everything was ticking along. A big Thank you to Anita. This was my first time purchasing a property, Anita made the journey feel like a walk in the park, compared to some of the horror stories I had heard. She was always available for my calls, and made me as a client feel very special and that she had all the time in the world for me. She made me feel so comfortable throughout this stressful journey. Thank you so much Anita for all your help and services.

Sunita · 12 June 2023

★★★★★ 5/5

Google

We had a offer accepted and Doulas Allen have made this process smooth and efficient. Samual has been helpful, friendly and quick to respond.

ROFL · 23 October 2024

★★★★★ 5/5

Google

Jake was a really awesome agent. He was always smiling, accommodating and happy to answer all our questions. He really knew and understood the area and its local amenities and was a pleasure to deal with. Best of luck with all, Jake!

Stephen · 14 November 2023

★★★★★ 5/5

Trustpilot

Hassan - East Ham branch

Douglas Allen have been an excellent company to work with. Especially Hassan who has been amazing. His positive and friendly attitude from the start has been a pleasure. He went above and beyond his duty in ensuring we not only found the property we wanted but with ease and stressfree a process as possible. We have already recommended Hassan to friends and will continue our recommendations. Thank you Hassan forever grateful. Malar & Suresh

Malar · 10 May 2016

★★★★★ 5/5

Trustpilot

We would highly recommend Douglas Allen, Barkingside

We would highly recommend Douglas Allen, Barkingside. Our dedicated agent Trejuan was very professional, helpful and always listened to our requirements. Communication with Tre and the staff at the branch was always speedy and excellent. Tre was extremely patient and enabled us to complete viewings that were not rushed and were Covid compliant. We are very glad we bought our house with Douglas Allen!

S · 12 June 2021

★★★★★ 5/5

Trustpilot

East Ham Team

I put my property for sale with East Ham Branch, the process was very good and I would be happy to recommend them. I had the property on the market with another agent with no luck then I went to Douglas Allen who sold my property for more than £400000 im very impressed with everything. All the best. Thank you Maureen, Hasan, Chelsey and the team at East Ham.

Mr · 20 January 2020

★★★★★ 1/5

Trustpilot

this is review is for East ham branch !

this is review is for East ham branch !I was disappointed"I was disappointed with the services provided . There were several instances where I had to follow up multiple times to get a response, and the agent seemed to lack knowledge about the properties they were showing. In addition, there were several mistakes in the paperwork that caused delays in the process. I would suggest that improve communication and attention to detail to provide a better experience for your clients."

Verco · 24 May 2023

★★★★★ 5/5

Trustpilot

Excellent service in difficult circumstances

I've been really impressed with the service I've received from Douglas Allen in Walthamstow over the last few weeks: sales manager Ammer Haroon was very proactive in getting the ball rolling when I found a property I was interested in, and branch manager Maria Ticehurst has been working really hard to iron out any issues with the vendor's solicitor, despite the COVID-19 lockdown. I'm in good hands there!

M · 31 March 2020

★★★★★ 5/5

Trustpilot

Douglas Allen Chingford get an A+!

The whole team at Douglas Allen Chingford were great. And special thanks go to Natasha Tomlins, our sale progressor. She was relentlessly persistent, keeping the conversation going between solictors and every conversation was noted, so that we always knew what the nest step was. Highly Recommended!!

Kate · 3 July 2023

★★★★★ 5/5

Google

Our family set out on the extremely stressful journey of getting on the property ladder. Thankfully we had the pleasure of meeting with Diana Mutafova. She is impeccable in her work, professional, so helpful and just a wonderful person all around. Diana listens carefully to your requirements of a property, has a clear understanding of your expectations and really cares for her clients' needs. She has also been extremely helpful in connecting us with mortgage brokers, solicitors and surveyors. With so many property agents around it can be difficult to know who to trust, so if you're looking to buy a property, I'd definitely recommend contacting Diana.

Vanina · 12 May 2024

★★★★★ 5/5

Trustpilot

Douglas Allen estate agents

Would like to thank Simon and Chelsey of Douglas Allen for their expertise in selling my late fathers house. They certainly know their market. What they said would happen actually did and the house was sold in 2 weeks from going on the market. They are professional, friendly and attention to detail was second to none. I would recommend without hesitation their service to anyone selling or buying a property.

LYN · 18 December 2018

★★★★★ 5/5

Trustpilot

Rose Green & Richard Lewis

Chelsey has been very supportive during the process of my brother's house sale. It was very challenging at times, however she was always there to offer advise and update us on the situation. This all happened during Covid 19. Her work ethic on point.She is an asset to DA, and for that reason we would not hesitate to recommend this company to our family and friends.

Rose · 10 August 2020

★★★★★ 5/5

Trustpilot

Douglas Allen sold our property for us

Douglas Allen sold our property for us, all the staff were very helpful,especially when we lost our 1st buyer, theywent to a lot of trouble to find many viewings so that we could proceed, we have now exchanged are on the move, but special thanks to all at DA especially Donna and Rosalie, they certainly went over and aboveDouglas Hazelwood

Douglas · 25 November 2021

★★★★★ 5/5

Google

Maria and the team at the Walthamstow branch have been very helpful and friendly during the process of selling our flat. They are easy to get hold of when you have a question and keep on top of pushing things along. Maria really takes the time to get to know you and it was the personal touches that convinced us to list with Douglas Allen when we were choosing which agent to go with to sell our flat.

Sarah · 12 June 2023

★★★★★ 5/5

Trustpilot

I would like to thank wonderful staff…

I would like to thank wonderful staff at Douglas Allen who found for us the property we are about to purchase. We had been looking for a while but nothing was suitable.A special thanks to Riana who would pick us up from the tube station and drive us to the viewing.To Steve, Ryan and Hasan for keeping us up to date with information and form filling.Thanks Guys.Archie Hamilton.

Cort · 12 November 2019

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service from Natasha and the team at East Ham. Having been on the market with another agent for 6 months I was beginning to despair. Going with Douglas Allen was the best decision. Within two weeks of making the phone call to Natasha they had done the photos, hosted an open day and I had an asking price offer! Done and dusted. Efficient communication and professional. Highly recommend.

Chris · 24 April 2019

★★★★★ 5/5

Trustpilot

Great support for first time buyer

I have found this estate agent in Walthamstow super helpful! As a first time buyer it is a pretty daunting task to buy your first property but the whole team and especially Maria have been really supportive. They have offered additional services and information without being too pushy. It’s been good building a rapport with them and would recommend to anyone trying to buy a property in E17

Ian · 11 October 2019