Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was introduced to Domovoi by my sister who also uses them. I was so happy with the service that they provided. It was great to speak to one direct contact. Paul always responded quickly and was extremely helpful when there were issues and even when no issues the communication was great. I totally trusted their decision making in regards to my property. I would also recommend their services to anyone looking for lettings management. The only reason I stopped is that I wanted to sell my property, otherwise I would have been very happy to continue working with Domovoi, and I will be happy to work with them in the future if I can.
Jacqui · 13 April 2020
Agent replied
Jacqui, It means a great deal to us that we were able to assist you with your property and fully meet your expectations. We hope we can work with you in the future and wish you all the very best. Many thanks - Paul - Director Domovoi Management
★★★★★ 5/5
View Agents TenantFantastic Managers
Paul and Elena are fantastic property managers. After our 2 year let, we have not a single bad thing to say. Every big and small issue we had with the flat was dealt with efficiently and without hassle. They were always speedy to respond to all of our communications. When reaching the end of the tenancy we were alerted of every viewing with more than 24 hours notice and rearranging was no problem at all.
I highly recommend Domovoi management and would gladly rent with them again.
Anna · 26 April 2018
Agent replied · 27 April 2018
Anna,
Thank you so much for your kind words! I means a great deal to us to know that we are on the right track with the level of service we offer.
It was a pleasure having you as tenants and we wish you the very best for the future!
Best wishes
Paul + Elena
Co-Directors
Domovoi Management Ltd
★★★★★ 5/5
View Agents TenantTop notch!
Domovoi led by Elena & Paul are extremely professional agents, offering best-in-class services... on the few occasions we had an issue such as with the dishwasher or the fridge, actions to resolve the issue were taken promptly. They are also very responsive and really work hard to accommodate your requests. As a tenant, this is what I value most: responsiveness, ability to deal with issues raised and getting my deposit back promptly at the end of the tenancy. Domovoi exceeded in all these aspects throughout the entire tenancy. Well done and definitely recommended!
Jean-Marc · 17 November 2015
Agent replied · 7 December 2015
Jean-Marc,
Thank you for your review.
It was a pleasure to make your stay an enjoyable one at Romney House. Our goal is to make a tenants stay at their chosen as seamless as possible with our quick response times and more flexible approach. and we are happy to have achieved that for you.
All the very best
Paul - Director
Domovoi Management Ltd
★★★★★ 5/5
View Agents TenantExcellent, arguably flawless service provided
The property that I was interested in renting was handled by Domovoi. Only after a couple of hours of expressing my interest (on a Saturday btw), I received a phone call by Paul, the manager, that it was possible to have a viewing on the coming Monday.
My mother and I were greeted with great hospitality and Paul clearly knew about the area and the development very well. Paul was also extremely responsive in replying to all my questions via email or text. The documents were swiftly handled by him and his colleague.
I can see that Paul and his company are giving themselves all they have to provide excellent service to potential landlords, tenants and etc. Such passion and determination should be encouraged!
Thumbs up!
Ivan
Ivan · 19 August 2015
Agent replied · 24 August 2015
Ivan, It was a pleasure to meet you and your comments are much appreciated. This is indeed the standard we strive to achieve with both Landlords and Tenants. We hope that our flexibility (early morning/evening, and Sunday viewings, out of hour contactability and response speed) give our clients that "bit extra". in either renting out or finding a property to rent for our clients. We look forward to working with you in the future Ivan!
★★★★★ 5/5
GoogleWe recently rented a house in Hayes through Domovoi Management for a year. The house was exceptionally clean on arrival and Paul and Elena were very quick to respond to the few minor issues we encountered during our tenancy. When our tenancy ended our deposit was returned promptly and they even contacted the utility companies on our behalf. Highly recommended.
Daniel · 19 September 2024
★★★★★ 5/5
View Agents TenantProfessional, knowledgeable and friendly service !
I rented a beautiful property in London via Domovoi Management, and can only say that I was very well taken care of by Paul & Elena during the entire process of my tenancy. The service provided was highly professional at all times, swift, efficient, communicative and caring. Personally I would not hesitate to recommend anyone to Domovoi Management, and I would make them my first call for any future London accommodation requirements !
MARK · 23 January 2018
Agent replied · 23 January 2018
Thanks Mark for your kind comments. As you know we take pride in providing a personal service to both our Landlords AND tenants and it is very satisfying to get such feedback to make sure we remain on track.. We look forward to hearing from you next time your are in London!
All the best
Paul
Director
Domovoi Management
★★★★★ 5/5
GoogleMy wife and I rented a property managed by Domovoi Management for two and a half years, and we were highly satisfied with their service. Paul and Elena were easily accessible for communication, and any minor issues we encountered with the flat during our tenancy were promptly addressed. I'd be happy to rent another property managed by them with no hesitation.
Dmitry · 17 April 2024
★★★★★ 5/5
GoogleI rented a flat for 5 and a half years through Paul and Elena. They were very helpful with all issues throughout my tenancy.
Especially, when I moved out, which had to be done more or less remotely from abroad because of the COVID situation.
Thanks for an exceptional service!
Sebastian · 13 April 2021
Agent replied · 20 June 2024
Sebastian, thank you for your very kind words. Our job is to make our tenants stay at our properties as hassle free as possible and we are very happy to have achieved this in your case. Again, thank you for looking after the property so well and we wish you the very best for the future.
Thanks
Elena & Paul Myers
Co-directors of Domovoi Management
★★★★★ 5/5
GoogleI was fortunate to rent a property through Domovoi and have to say both Paul and Elena were very professional. I have been renting for 5 years now and this was the most seamless check in, renting and checkout experience.
Whenever I had a query that replied promptly and dealt with it quickly.
Amat · 18 April 2020
Agent replied
Amat, thank you so much for your kind words, which mean a lot to us. Wishing you the very best going forward!
★★★★★ 5/5
GooglePaul has been really helpful throughout our search for a rental property and made the whole application process really simple. He answered any queries we had really quickly and went out of his way to complete the final bits of paperwork. Would definitely recommend based on the service we've received so far!
Stuart · 18 April 2020
Agent replied
Stuart, many thanks for your kind words. We are happy to have been able to assist you and make the process as straightforward as possible. We hope you enjoy your new home and wish you all the very best! Paul - Director, Domovoi Management
★★★★★ 5/5
View Agents TenantVery professional and responsive
Paul and Elena managed the property we were renting for over 8 months and during that time they were always very professional and helpful. Any items that needed to be addressed were taken care of in a prompt manner. I would recommend them to anyone considering both renting from them and letting them manage your property.
Adam · 27 March 2017
Agent replied · 27 March 2017
Thank you Adam for your kind words. We aim to provide a much more personal service than your average agent and to be told that we have achieved that gives us great satisfaction that we remain loyal to our ethos. Once again thank you so much for taking care of the property like it was your own.
All the best - Elena & Paul, co-Directors - Domovoi Management
★★★★★ 5/5
View Agents TenantTop notch !
Paul and Elena have done a wonderful job managing the property we rented for the last two years.
They were always prompt to react to any encountered issues and dealt with everything with care and great professionalism.
My wife and I were extremely satisfied and can only recommend them and their company.
Oumar & Fatima
Oumar · 14 October 2015
Agent replied · 7 December 2015
Oumar - thank you very much for your review.
It gives us great satisfaction to know that we have made your stay a pleasant one.at Marina Point. Being a family run company we aim to go that extra bit further with both Tenants and Landlords and are able to achieve a more personal level of service than a traditional agent., and we are pleased to have done this in your case.
Best wishes for the future.
Paul - Director
Domovoi Management Ltd
Lettings - Property Management - Education - Relocation
★★★★★ 5/5
GoogleRented through Domovoi for 2 years and had no issues at all. Communication was always quick and the whole process was really straightforward. Would definitely recommend.
Franciszek · 22 May 2026
★★★★★ 5/5
GoogleWe lived in a flat managed by Domovoi the past two years.
Paul and Elena were extremely helpful during our tenancy, and were always responsive to any questions or problems we had, and tried their best to fix any issues we had around the flat.
Kel · 18 April 2020
Agent replied
Kevin,
Thank you so much for your kind words. We wish both yourself and Daniel the very best in your new property.
Best wishes
Paul Myers | Director
Domovoi Management
★★★★★ 4/5
View Agents TenantA bespoke property agency that try very hard
Paul and Elena have been a pleasure to deal with. On the whole they helped as much as they could. Sticklers for every detail which whether you like that or not, you know what to expect.
I would not hesitate to recommend this agency for future tenants.
Michael · 4 November 2015
Agent replied · 8 December 2015
Michael - thank you very much for your review.
We indeed like to go through everything carefully and fully explain all parts of the process to our tenants and ensure that everything we do complies with legislation and at times exceed this. For example we ensured that all our properties contained carbon monoxide alarms way before the start of legislation.
As we are a small family run company we are able to spend more time with our Tenants/Landlords to offer more in depth advice and assistance where required..
Paul Myers - Director
Domovoi Management Ltd
★★★★★ 5/5
View Agents TenantA very personal and efficient service!
I've been a tenant for just over two years. Domovoi Management provide an excellent service. Things don't often go wrong with our property, but when they do they are fixed and sorted very promptly. Paul is both professional, friendly and approachable.
Ben · 8 December 2015
Agent replied · 12 December 2015
Ben,
Thank you very much for your review. Our aim is to be as responsive as possible. As we were tenants ourselves in the past we understand the frustration with delays in getting things repaired so our goal is to ensure this never happens. From an agency point of view if we can keep our Tenants happy they tend to stay in the property for longer, as it feels more like a home to them.
Thanks
Paul Myers - Director
Domovoi Management Ltd
★★★★★ 5/5
GoogleI rented through Domovoi for three years and had no issues - Paul and Elena were always quick to sort out any issues with the flat and were fair and friendly landlords.
Emma · 13 April 2020
Agent replied
Emma - it was a pleasure to have you as a tenant and thank you very much for your kind words. Best of luck with your move!
★★★★★ 5/5
GoogleReally happy with the service provided. Paul was amazing and made all the process quit easy and not stressful at all. Definitely recommend it.
SANDRA · 18 April 2021
Agent replied
Sandra,
Many thanks for your kind words, which we truly appreciate. Hope you enjoy this fantastic property!
Best wishes
Paul
Director - Domovoi Management
★★★★★ 5/5
GoogleWe rented through Domovoi Management a lovely home for 2 consecutive years and had a pleasant experience throughout. We were lucky not to have any issues with the flat during our tenancy but when there were minor concerns, they were all addressed very quickly and we had a good communication with the agent on all steps prio, during and post-tenancy. I'd recommend this agency :)
Sabina · 18 April 2022
Agent replied
Sabina, it was a pleasure to have you as tenants. Thank you for looking after the property and we wish you all the best in the future!
Paul Myers - Director - Domovoi Management
★★★★★ 5/5
View Agents TenantBest agent in London
Paul is simply wonderful. No task was too big or too small. He helped us settle into the new area and even shared a list of restaurants and places to visit. His communication was always timely and his service incredibly efficient. I've rented in London for over 10 years and this is the best agent I've experienced. Thank you Paul!
SH · 10 June 2018
★★★★★ 5/5
GoogleMy wife and I rented an apartment with Domovoi Management for 2 years. Our experience throughout with Paul and Elena was excellent, they were great communicators and always timely in responding to questions or any (very rare) issues with the flat. Would thoroughly recommend Domovoi Management to anyone as either a tenant or a landlord.
Ferdi · 13 April 2020
★★★★★ 5/5
GoogleHad a wonderful year and a half staying at one of the properties managed by Domovoi. The flat is beautiful, and Paul and Elena are very attentive and helpful people. Wish to come back!
Jojo · 18 April 2023
★★★★★ 5/5
GoogleHad a wonderful year and a half staying at one of the properties managed by Domovoi. The flat is beautiful, and Paul and Elena are very attentive and helpful people. Wish to come back!
Jojo · 1 March 2023
★★★★★ 5/5
View Agents TenantA great agency to rent with!
We only had positive interactions with Paul and Elena! Everything was always very transparent, and any issues we had were quickly alleviated. Thank you!
Lisa · 27 March 2017
Agent replied · 27 March 2017
Lisa, Thank you for your kind words. We value both positive and critical comments, so to hear only positive is a great motivation to us that we are on the right track. All the best for the future.
All the best - Elena & Paul, co-Directors - Domovoi Management
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