Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDarran was really helpful and provided efficient service. The service was quick and catered to all my needs while searching for the ideal home.
Alisha · 14 June 2020
Agent replied · 13 June 2024
Dear Alisha, I am writing to say thank you for your kind comments about the service you received from our Mayfair Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDarren was really helpful and understanding. He helped us find the perfect home. I appreciate the quick responses and all the hard work.
Kashish · 14 June 2020
Agent replied · 13 June 2024
Dear Kashish, Thank you for taking the time to write a review about the great service you received from our Mayfair Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAnna was really easy to deal with and worked hard to make sure that it all ran smoothly from start to finish. I would highly recommend!!
Charlotte · 15 June 2018
Agent replied · 13 June 2024
Dear Charlotte, Thank you for your review regarding your experience with our Mayfair Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI have not had the best experience with Dexters in the past for rentals. However, Kay Paisley has been very attentive trying to help get the documents ready for my purchase and has kept in constant communication to ensure things go through. It's been nice having someone that gets things done.
Thanks Kay!
Felipe · 16 April 2020
★★★★★ 5/5
GoogleGarrie was super! Nothing was too much trouble in getting the new tenant settled. Great service and very professional.
Polly · 14 June 2020
Agent replied · 13 June 2024
Dear Polly, Thank you very much for your great review regarding our Mayfair Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSimple, fast and just perfect. Gabriel was very friendly, he listened and analysed every problem and fixed it immediately. Just amazing!
Paul · 15 June 2019
Agent replied · 13 June 2024
Dear Paul, Thank you for taking the time to write a review about the great service you received from our Mayfair Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with Abbey helping me get a beautiful 3 bedroom fully furnished flat at the BRX development. He was always happy to help and handed the whole process professionally for me and helped get it to a great price. Thanks Abbey!
Kristine · 16 April 2021
★★★★★ 5/5
GoogleGarrie was terrific - really attentive and easy to deal with.
James · 14 June 2020
Agent replied · 13 June 2024
Dear James, We appreciate you taking the time to submit your review regarding the service you received from our Mayfair Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWorked with Daran. Very professional and pleasant. Would recommend 100%!
Eftychios · 14 June 2020
Agent replied · 13 June 2024
Dear Eftychios, I am writing to say thank you for your kind comments about the service you received from our Mayfair Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe just concluded a successful letting with Dexters, and the agents Alastair and Anna did a terrific job. We had been dreading the letting process, but at every step of the way, the Dexters team made it easier than we would have expected and did a great job moving the transaction forward to closure. We highly recommend this group for London lettings.
Elizabeth · 15 June 2018
Agent replied · 13 June 2024
Dear Elizabeth, I am writing to say thank you for your kind comments about the service you received from our Mayfair Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleTop quality service - both proactive and responsive. Anna Scapens was a star!
Elias · 15 June 2018
Agent replied · 13 June 2024
Dear Elias, We appreciate you taking the time to submit your review regarding the service you received from our Mayfair Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleMe and my flat mates have had a good experience with the agency and our agent Cameron. The communication was quick and easy between the landlady, the agency and us. They have even extended their help to facilitate extra contacts with the landlady in case we were to need the latter.
Caterina · 16 April 2021
Agent replied · 13 June 2024
Dear Caterina, Thank you so much for the fantastic feedback, the team at Mayfair are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat service from the Dexter team at BRX, especially Abbey who helped me through the whole process of purchasing my flat and was always available to help and answer all my queries and concerns.
Amy · 14 June 2021
★★★★★ 5/5
GoogleGarrie Mayers did a great job in advising us and find the perfect fit and flat for us. He was really customer centric, flexible and understood our needs and requirements immediately. In addition, he was super solution oriented and thinking out of the box. Thank you for your great work and support. Best,
Julia
Julia · 14 June 2020
Agent replied · 13 June 2024
Dear Julia, We greatly appreciate you putting aside the time to submit a review about our Mayfair Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service from the Dexter team at BRX, especially Abbey who helped me through the whole process of purchasing my flat and was always available to help and answer all my queries and concerns.
Amanda · 16 April 2021
★★★★★ 5/5
GoogleGarrie Mayers did a great job in advising us and find the perfect fit and flat for us. He was really customer centric, flexible and understood our needs and requirements immediately. In addition, he was super solution oriented and thinking out of the box. Thank you for your great work and support. Best,
Julia
Julia · 12 December 2019
Agent replied · 10 December 2024
Dear Julia, We greatly appreciate you putting aside the time to submit a review about our Mayfair Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleTom, and all of his team, have been a pleasure to work with regarding the short-term let of our property. His customer service is excellent. He is always happy to assist wherever he can and nothing is too much trouble. On the basis of my experience I highly recommend Dexters estate agents.
Jo · 14 June 2020
Agent replied · 13 June 2024
Dear Jo, Thank you very much for your great review regarding our Mayfair Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThank you Joel da Silver for helping me through the buying process of my flat at BRX, I can't thank you enough for your good work.
Thank you
Hugo
Hugo · 16 April 2021
★★★★★ 1/5
GoogleWouldn't use them made me waste time and money on a purchase then allowed the sellers to sell at auction instead. Like what a waste of time and money.
Sanj · 16 April 2023
Agent replied · 13 June 2024
Dear Sanj, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently bought a flat though the government Help2Buy scheme, which is a really tough process to get right but Bilal Mattar from Dexters was great in helping me through the process, with really quick response times, excellent local knowledge great support during what was quite a stressful process. I was completely new to the process and he really helped me through, giving unbiased guidance and helping conclude the process as quickly and efficiently as possible.
Pieter · 16 April 2021
★★★★★ 5/5
GoogleHighly recommend working with Garrie Mayers. He is easy and great to work with. He is always quick to reply and answer questions, and makes the entire process smooth and stress free. He also helped find a short let apartment that suited my needs in no time.
Jennie · 16 April 2020
Agent replied · 13 June 2024
Dear Jennie, Thank you for your kind words regarding our Mayfair office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery positive experience working with Dexters. Bilal Mattar was incredibly helpful and professional from start to end. Kept me informed throughout which was great. Highly recommend.
Rachel · 16 April 2021
★★★★★ 5/5
GoogleWe were impressed and delighted with Garrie Mayers service. As visitors from Canada, we appreciated Garrie's knowledge and professionalism. He found the perfect short let for us, and arranged the details promptly and efficiently. Thanks for making the process so easy for us!
Olaf · 14 June 2020
Agent replied · 13 June 2024
Dear Olaf, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleThe experience with this agency has been the worst I have ever encountered. They have constantly failed in communicate between the landlord and tenants; have not been able to deal with their obligations as to ensure the property is in a …
Clara · 16 April 2020
Agent replied · 13 June 2024
Dear Clara, I have been in contact with the Director of the Property Management Team, Lauren Thayer who I understand has been in contact with you and Is working towards a resolve. If you still have any further concerns, please feel free to contact me at customerrelations@dexters.co.uk Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
