Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEven though the flat that I visited wasn’t for me, Megan Racz was extremely helpful in the information that she provided me and her customer support is unparalleled.
Gianni · 14 February 2024
Agent replied · 13 June 2024
Dear Gianni, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleYasmin is an absolute star! She found us our dream apartment, she was responsive, always available to talk and very professional. Really happy of how it all turned out and have Yasmin and Aurora to thank for making the process of finding and renting our current flat super smooth and enjoyable!PositiveResponsiveness, Quality, Professionalism, Value
Giorgina · 14 June 2021
Agent replied · 13 June 2024
Dear Giorgina, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleReally great experience. We dealt with George who is incredibly professional and helpful. He communicated everything really clearly and was really transparent about the whole process. Everything was sorted quickly and efficiently, would highly recommend!
Izzy · 14 June 2023
Agent replied · 13 June 2024
Dear Izzy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Dexters. Adam was extremely helpful and attentive during our search for rentals. He gave us great advice and was very understanding of what we were looking for. Would definitely recommend!
Valentina · 14 June 2023
Agent replied · 13 June 2024
Dear Valentina, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleIf anyone were to ask what the worst experience of my life so far has been, I would have to say it's dealing with Dexters. And I don't state that lightly. I was moving to London from the US and had contacted ABDUL JAVED for a flat. He was so pushy throughout the process, going so far as to even call me in the middle of the night consistently for a week. He knew I was based in the US and there is a time difference. When I arrived at the flat in London I realised how much Abdul had lied to me. He had made promises that the building is clean, there is a porter and that all repair and maintenance work is completed. All of this was a LIE. And that's when my nightmare from hell began.
I was transferred to work with ELLIOT TAYLOR who is probably the most despicable person I have ever had the misfortune of coming across. Elliot denied there being anything wrong with the apartment even though my back had been burned from the hot water in the shower (among other maintenance problems). Elliot proceeded to communicated in a way that can only be described as a 10 year old bully on the school playground. He stooped to personal insults and insinuations, rather than simply getting the issues fixed.
ELLIOT TAYLOR has no problem with lying, deceiving and covering up facts. Even when evidence is blatantly shown to him, he will still lie and cheat to get his way. It seems like Elliot has never truly grown up from being a primary school bully.
All I can say is that I hope no one has the misfortune of working with ELLIOT TAYLOR in their lives.
Miel · 17 September 2023
Agent replied · 13 June 2024
Dear Miel, we are very concerned to read your review in relation to your experience with Dexters. We would like to have the opportunity to discuss this with you further and take this through our complaints procedure. We will write to you separately with details of this. In the meantime, although we accept that you have every right to leave your comments and opinion, without proven evidence your remarks relating to staff members are extremely defamatory and would ask that you remove any reference to individuals. Kind regards, Asma Chughtai, Customer Relations
★★★★★ 5/5
Googlegreat service! answered us quickly and was very clear on the information needed. happy with the service and the professionalism
Michela · 16 January 2026
Agent replied · 16 April 2026
Dear Michela, Thank you for your kind comments regarding the Pimlico team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleAmazing service provided by Dexters. All matters get sorted in no time and the staff is extremely helpful. I wanted to say a special thank you to Jadasa Anjadiumi who has helped us to sort out any issues with the flat so many times. She is an extremely quick and efficient worker.
Olga · 14 June 2021
Agent replied · 13 June 2024
Dear Olga, I was delighted to read the comments in relation to our Pimlico office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Dexters. Tom was very personable and responsive. I had just moved to the UK from abroad and he helped immensely in easing the stress of finding a flat quickly.
Isobel · 14 June 2023
Agent replied · 13 June 2024
Dear Isobel, Thank you for taking the time to leave a wonderful 5 star Google review. Tom will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOn our property search we have met Daniella. She was very friendly and extremely professional. She was willing to listen to our requirements and make us feel comfortable and at ease at a stressful time. Would definitely recommend her as a letting agent. Lilia & John
Lilia · 16 April 2025
Agent replied · 10 December 2024
Dear Lilia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleVery professional, reliable and great service, I would recommend them a lot. Agents were all nice and helpful. Jadasa in particular who was my main contact from the property management, she made my 18months stay very enjoyable; whenever something did not work or required fixing she was very reactive and helpful.
Zineb · 14 June 2021
Agent replied · 13 June 2024
Dear Zineb, Thank you for your great review regarding our Pimlico office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleYasmin was great at helping us find the perfect apartment. It was well within our budget and she did everything she could to help us negotiate the best deal. She was very responsiveness and made what would have otherwise been a painful experience in virtual house-hunting, actually very enjoyable!PositiveResponsiveness, Professionalism, Value
Rashmi · 14 June 2021
Agent replied · 13 June 2024
Dear Rashmi, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI had a fantastic experience with Daniella Hassan. She provided super quick responses and arranged an uncomplicated online apartment viewing. She forwarded the necessary documents very quickly and took great care of me throughout the process. I felt very well taken care of. Highly recommend!
Claudia · 16 April 2025
Agent replied · 16 April 2026
Dear Claudia, We really appreciate you taking the time to leave such lovely comments about Daniella. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleHad a great experience in finding a house with Tina from the agency. Super available and friendly.
Pietro · 16 January 2026
Agent replied · 16 April 2026
Dear Pietro, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleThe service at Dexters is amazing. My friend and I were able to secure a great flat in the area all thanks to the help of Ian. I highly recommend finding a flat through Dexters as the process has been so smooth running!
Izzy · 16 April 2025
Agent replied · 13 June 2024
Dear Izzy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our team. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHad great experience with Callia who was very helpful during letting process
Ryan · 16 February 2026
Agent replied · 16 April 2026
Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleReally professional team. Adam was incredibly helpful throughout the whole process. Couldn’t have made things easier for us!
Conor · 16 April 2024
Agent replied · 13 June 2024
Dear Conor, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleTamara has been a joy to work with. She is proactive, friendly and has been sincere in finding me a place to live. Elliot has also been extremely helpful and kind.
Isabelle · 14 June 2023
Agent replied · 13 June 2024
Dear Isabelle, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAbdul was great. He’s been very helpful and understood all the details that we have told him in house hunting. Definitely recommend speaking to Abdul and he is very kind too.
Uma · 14 June 2023
Agent replied · 13 June 2024
Dear Uma, Thank you for taking the time to leave a wonderful 5 star Google review. Abdul will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAdam was very helpful and kind. He has been amazing in helping me with my property search and I would definitely recommend him as an Agent and Dexters as an agency!
Gabi · 14 June 2023
Agent replied · 13 June 2024
Dear Gabi, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience flat searching with these guys. Very helpful and efficient staff, particularly Adam who was very professional taking care of us and showing us some great properties.
Anthony · 14 June 2023
Agent replied · 13 June 2024
Dear Anthony, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAbdul has been of great help while searching for a new place to live, he is always at your disposal and is very comprehensive! Really recommend him!
Regina · 18 August 2023
Agent replied · 13 June 2024
Dear Regina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBrilliant service thanks to Sam who showed us 5 excellent properties in one afternoon. Not pushy at all, very understanding of the tenants needs and Sam went above and beyond to show us flats we'd like. Would strongly recommend!
Jaideep · 14 June 2022
Agent replied · 13 June 2024
Dear Jaideep, It’s great to hear that you have had a brilliant experience with our Pimlico office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAbdul is very professional and experienced and help me for finding my new home. I will recommend dexters because of Abdul.
Serhan · 16 December 2023
Agent replied · 13 June 2024
Dear Serhan, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAdam was so so good today with both the viewing and helping me put an offer in! Definitely the friendliest, kindest estate agent I’ve worked with yet :)
Grace · 14 June 2023
Agent replied · 13 June 2024
Dear Grace, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
