Trusted Agent profile · London
★★★★★
770 reviews across 1 platform
62 Chamberlayne Road, London, NW10 3JJ
Dexters's office in London, at 62 Chamberlayne Road, is rated 4.9 out of 5 across 770 reviews on 1 platform, including 770 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery professional handling of the lettings process, all-round hassle-free experience, can definitely recommend working with them.
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Googlemet a really friendly staff member, arbnor, who gave me a lot of assistance. Highly recommend
Dear Ahmed , Thank you for taking the time to leave a lovely review regarding Arbnor. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat experience with Arbnor - He was very welcoming and clear when explaining everything to me.
Dear Aiden, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleVery dishonest agents!
Dear Zanilla, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma, Customer Relations Team
5/5
GoogleIncredibly helpful and friendly! Excellent staff (Karishma) who provided professional support and informative viewing sessions.
Dear Melody, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Kensal Rise & Queen's Park office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDavid, Sophie and the Dexters team were very helpful and efficient throughout the entire sales process and found a great buyer for our flat.PositiveResponsiveness, Professionalism
Dear Phil, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleAs a first time renter arbnor helped me a lot thank you 🙏🏼 …
Dear Dren , Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAs London Estate Agents go, Dexters Kensal are top notch. Particularly great service from Sophie and David, and before them Lucy. Attention to detail, good intermediation and professionalism. Great work.
Dear Ben. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleVery convenient process. Helpful, responsive team specially Arjun. He’s been really helpful throughtout
Dear Seerat, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters and Reggie have been very efficient in securing our rental. Thank you.
Dear Camilla, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat service. Everything was easily explained to me. Would highly recommend this branch. Jordan was very helpful at every stage.
5/5
GoogleWe had a great experience with Dexter's Kensal rise when finding a new property to rent. The team are friendly, honest and helpful. Rachel handled our search and was a true professional throughout!
Dear Marcus, We greatly appreciate you putting aside the time to submit a review about our Kensal Rise Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleThe entire Lettings team; Andy, Rachel & Alice have been an absolute pleasure to work with. Made my property search an breeze!
Dear Thomas. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleHad a very smooth and speedy process from the start to finish. Very honest and transparent with our options and I appreciate the fact that everything was straight forward. Great viewing experience with Reggie. We never felt pressured to make any decisions we were not ready for. Excellent professionalism and services from Tom.PositiveResponsiveness, Professionalism
5/5
GoogleI sold my house with Dexters and they surpassed my expectations! They gave feedback after every viewing and it sold within a month of listing... Would highly recommend.
Dear Ilana. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleNeela Patel (Kensal Rise) was extremely helpful throughout the process of buying a flat. She was quick to respond to my queries and always seemed on the ball. I would highly recommend!
Dear Inigo, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kensal Rise Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleDealt mostly with Neela who was extremely helpful, responsive and well informed. We managed to make an offer after one visit and close on the price after two phone calls. Great service!
Dear Nikos, Thank you for your kind words regarding our Kensal Rise office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI had a wonderful viewing and consultation with Zack Green. He listened to what I needed and he wasn't pushy like some agents can be. Highly recommendedPositiveProfessionalism
Dear Shyko, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleVery professional friendly and dedicated team at kensil rise office I will always hire their services if needed in future
Dear Mohammad, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleHassan J. did a great job understanding my needs and showing me some great properties in the area! Great service!
Dear Antonio, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleHave a great experience with Reggie when we considered to move here, he is always patient, helpful and friendly to step-by-step help me, an overseas tenant. Very fast respond when I contact him. And now I have lived for 3 months, everything seems good, wonderful reception, brilliant cleaning work and friendly staff.
5/5
GoogleFriendly and very helpful service. Would definitely use again.
Dear Will, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat experience. the staff is very nice and flexible. Rachel , the manager, very supportive all the time. G
Dear Giovanna, It’s great to hear that you have had a brilliant experience with our Kensal Rise & Queen's Park office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
Googlevery helpful and realistic local knowledge
Dear Gary, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
