5/5
Ilaria was very helpful and welcoming!!
Agent replied · 13 June 2024
Dear Arancha, Thank you for leaving a 5 star google review. Kind regards, Asma Chughtai, Customer Relations
Trusted Agent profile · London
★★★★★
702 reviews across 1 platform
35 Highgate High Street, London, N6 5JT
Dexters's office in London, at 35 Highgate High Street, is rated 4.9 out of 5 across 702 reviews on 1 platform, including 702 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Ilaria was very helpful and welcoming!!
Dear Arancha, Thank you for leaving a 5 star google review. Kind regards, Asma Chughtai, Customer Relations
5/5
I had a fantastic experience working with Donart. He was incredibly helpful throughout the entire process. He consistently kept me in the loop whenever new properties became available and was very attentive to our needs. Highly recommend!
Dear Catalina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
Lizzie at Dexters was fantastic. I was a first time buyer and really clueless about the whole process. Lizzie was always helpful and guided me through it patiently.
Dear Anat, We are delighted that you took the time to leave such a fantastic review which the Highgate team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
5/5
Thank you to the very professional Chloe McNamara for easing the process of finding a rental. Either over the phone or in person at viewings they gave in depth answers to any questions asked with expert advice to people moving to London for the first time. Highly recommend their services and a credit to Dexters.
Dear Albert, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Shakeer was of great help in our purchase of a new home. He was always responsive and helped us greatly through the process
Dear Danny, Thank you for taking the time in providing such lovely comments about Shakeer in our Highgate office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
1/5
Cold calling on vulnerable old people. Nasty company who don't tell the truth. Beware. And when asked to stop harassing they then resort to sending rubbish in the mail.
Cold calling on vulnerable old people. Nasty company who don't tell the truth. Beware. And when asked to stop harassing they then resort to sending rubbish in the mail.
5/5
Excellent! I've had the chance to work with Kade on a property and he managed everything in very fine details making the process as smooth as possible. Thank you!
Dear Seulean, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
Chloe did a fantastic job presenting the apartment that's on the rental market. She had a thorough understanding of the apartment's details and was super professional in every way. She's the type of agent who really connects with customers, rather than just showing properties.
Dear Helen, We really appreciate you taking the time to leave such lovely comments about Chloe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
I dealt with Elliot Leslie and he was very knowledgeable and helpful in my property search.
Dear Anders, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
Fantastic professional service from Nick Milios and Mark Sumray took us through to Exchange of Contracts. In the middle of a chain, they managed some tricky situations skilfully. Top marks!
Dear Malcolm, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
Very grateful to Donart's care & attention to our recent search for a new flat in NW London. Great to know he was going out of his way to ensure we got what we needed.
Dear Ben, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
Had a great experience with Angelika flat hunting in London. Recommended great properties and made the process as seamless and straight forward as possible
Dear kelly, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
Mark and his team were very helpful in the sale of our property - they were great to deal with.PositiveResponsiveness, Quality, Professionalism
Dear Lydia, Thank you for your kind words regarding Mark and our Highgate office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
Our agent Chloe McNamara has been absolutely amazing throughout, really lovely over the phone and super quick at getting back to us with any questions we had :))
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
Eva has been really fantastic to deal with in our rental search. She has been very helpful with providing information over the phone and in person.
Dear Hannah-Claire, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
5/5
Dexters have been a great company to work with in finding us a new home. Eva has been so incredibly helpful and supportive throughout the process!
Dear Sam, We are really pleased to read your positive review regarding the service from our Highgate Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
Hanna is an amazing consultant! Helped me with the whole process, very fast replies, everything was on time. I was very happy to be in touch with her!
Dear Daria, We greatly appreciate you putting aside the time to submit a review about our Highgate Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
Very helpful in finding us a place. And later very reasonable after we had to pull out of renting it at the last minute due to a change in circumstance.
Dear Alex, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
5/5
Very professional, frank and to the point. No nonsense. Just what we wanted to get the job done. Thank you Mark!
Dear Jennifer, Thank you for taking the time in providing such lovely comments about Mark in our Highgate office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
I have had an incredible experience with Angelika throughout my time. She is very upbeat, encouraging, and excited to help. Angelika has helped relieve much of the stress of being a first-time renter!
Dear Kaylin, Thank you for taking the time to leave a wonderful 5 star Google review. Angelika will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
1/5
If there is any way you can avoid using Dexters Estate Agents for any reason, you would be advised to do so. If you have no choice other than to use them, make sure you get everything in writing. They will be friendly and reassuring, but if it's not in writing, it will not happen. Just tried to give the review less than one star and it wouldn't allow it. Zero stars.
Dear Charles, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Hayley Marner Customer Relations Team
5/5
Still at the beginning of my search, but Angelika is being very helpful and keep communicating in a clear way
5/5
Looking for a place to rent in London can be really challenging so it is nice to work with Louis who is on the Dexters' team - he is very proactive and helpful in arranging viewings and assisting with the search.
Dear Mads, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team.
5/5
It always feels like Dexters has access to nicer properties, so it's one of our go-to agencies in London. Ilaria F. was very easy to work with: friendly, energetic and quick to respond to all of our enquiries. Thank you, Ilaria!
Dear Erika, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ilaria. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
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Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.