Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

638 reviews across 1 platform

66 Goodge Street, London, W1T 4NG

Dexters's office in London, at 66 Goodge Street, is rated 4.9 out of 5 across 638 reviews on 1 platform, including 638 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

638

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Amani has been very helpful in going over what is available and identifying places according to our needs.

Tuncay · 14 February 2024

Agent replied · 13 June 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.

5/5

Google

I had a wonderful experience with Jessica. She helped me a lot in the process of finding a rental house. She was extremely kind, friendly and very sensitive to my needs. She provided excellent service with her positive and patient approach by offering many alternatives in a very short time. Thank you.

Ahu · 16 October 2024

Agent replied · 23 October 2024

Dear Ahu, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Alivin Place have been managing the properties for about 5 years now and are professional and attentive to our needs. The team fully understands our best interest and manages to make them happen eg. rental trend analysis/ recommendation, transition seamlessly between old/new tenants, call to discuss. Their renter screening process is solid and they are ever ready to help ensure we get rental on time and property is maintained. They go over and above to ensure all the bases are covered and we do not have to worry about anything. Special thanks to Adrian and Claire for their patience and promptness.

Meryl · 14 June 2020

5/5

Google

George was such a pleasure to work with. Such a great guy. He was patient and supportive throughout the process and I felt like he was very candid and objective with his opinions. Very knowledgeable on details of the properties we saw. Would highly recommend working with him!

Elliot · 14 June 2020

Agent replied · 13 June 2024

Dear Elliot, Thank you for taking the time in providing such lovely comments about George in our Fitzrovia office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Stuart and his team exceeded my expectations throughout the whole salesprocess. I have used a number of agents in london over the years and never have I felt the agent was working so hard for me. They kept me up today throughout the whole process And achieved a great price for my property:

William · 15 June 2017

Agent replied · 13 June 2024

Dear William, I wanted to say thank you for your kind comments about the service you received from our Fitzrovia Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Lochie was really helpful with my flat search , she went above and beyond to assist me in getting the type of flat i wanted. Excellent service

M · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I wanted to write this review to show my appreciation for Daniel Taylor. From the very start, he has been extremely supportive and helpful in my efforts of securing a flat. In this crazy market, he was always very professional and extremely friendly. It was a pleasure working with him and I would definitely recommend him for anyone looking to rent a flat in london. I wish him the very best in his future endeavors.

Seif · 14 June 2023

Agent replied · 13 June 2024

Dear Seif, thank you for your review, and mentioning your experience with Daniel in our Fitzrovia office. We strive in offering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I worked with Lazarus at Dexters Fitzrovia to let a flat. He was outstanding - courteous, personable and incredibly effective. Without a doubt the best agent I have dealt with in a very long time.PositiveResponsiveness, Quality, Professionalism

E · 14 June 2022

Agent replied · 13 June 2024

Thank you for your kind review for Lazarus , the office will be delighted to read your review. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Very pleased with the quick and positive result letting out my apartment - and thank you to Holly for making the process seamless. Great work.

Nigel · 19 July 2023

Agent replied · 13 June 2024

Dear Nigel, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience working with Dexters Fitzrovia - especially with George! George was extremely helpful - going the extra mile to check several things for us before our move-in, and was always available when we needed him. Would definitely work with them again in the future!PositiveResponsiveness, Professionalism

Louis · 25 August 2020

Agent replied · 13 June 2024

Dear Louis, Thank you for your kind words regarding our Fitzrovia office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great experience with the letting team at Dexters. They are very professional. Especially Luis Bolis, he is really responsive and helpful. I would definitely recommend them.

Q · 14 June 2023

Agent replied · 13 June 2024

Dear Q, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service and always very professional

J · 6 October 2026

1/5

Google

Avoid this branch I had a really bad experience letting my property. The manager Richard Hibbert, managing director Steven Hewitt and colleague Daisy Kindred were collectively unable to arrange a basic repair through the insurers after an above flat caused water damage to our property. After nearly a year of waiting and chasing them up on the matter we ended up having to sort everything out ourselves. The tenants were understandably upset. The branch offered no compensation despite 13.5% ,management fees.

Natalia · 15 June 2019

5/5

Google

Alivin Place was the property management company for my Landlady the last 4 1/2 years. I was really impressed with their service, as you can imagine, there are a lot of bad reviews about property manangement companies here in London. No matter how big or small the problem was, got contacted after I reported something within 24-36h. Special thanks to Anik, Claire, Chris, Evangiline John and Nick of whom all were always friendly and really helpfull with all big and minor problems appearing during my tenancy. I would be absolutely happy, if they would be my Landlords Property Management Company in the future. Thanks for all!!! Nina

Nina · 15 June 2019

5/5

Google

Renee was the best agent I have ever met. He has always been helpful and knows the area really well. He never hesitated to accommodate my enquires and took me for viewing every time I asked. What's more, he replied emails and texts really fast which was so important for me. I was not only impressed by his professionally but also his personality. I would never thought looking for a property could be enjoyable but Renee made it happen. He was not only a great agent but also a nice and sweet person. I have met lots of agents around this area but Renee was almost the only one who really cared about the client. His smile was real. He was someone you could trust and rely on. I felt lucky to have Renee as my agent when looking for a property.

Claire · 15 June 2019

5/5

Google

I was previously a tenant in a property under Alivin Place. When I left I forgot to cancel my rent payments and had a very difficult new tenant replacing me in my contract, causing months of delays on the return of my deposit. Needless to say this put both myself and Alivin Place in a difficult situation, through no fault of ours. Alivin Place were incredibly professional, kept me up to date with the situation and often called outside of their work hours so I wasn't worried. I have been extremely happy with their service and would recommend their service to anyone. Thanks again!

Paul · 15 June 2019

5/5

Google

Alivin Place have managed my portfolio of Central London apartments for many years. They have consistently provided a prompt and efficient service and once renewal costs are taken into account they have proven cheaper than most Central London estate agents / lettings management companies. They will manage the preparation of your property to ensure that it is ready to let, liaise with lettings agents to source quality tenants, handle check-in and check-out at start and finish of tenancy, co-ordinate emergency/ongoing maintenance and even collect rental payments. As such they allow landlords to enjoy "hands free" ownership - vital for overseas landlords or those who do not have the time or experience to manage properties themselves. Most of my tenants have renewed their tenancies for multiple years which shows that Alivin Place must provide a good service from a tenant's point of view too. I rarely write reviews, but I can genuinely recommend Alivin Place as a professional property management service.

Steve · 15 June 2019

5/5

Google

Great service from Alexia

Timothy · 10 October 2026

5/5

Google

Alex Squance was the nicest and most helpful agent I’ve met. He helped me find the best flat I could hope for and everything was done to the highest standard! Definitely recommend Dexters if you are looking for property to buy/rent!PositiveResponsiveness, Quality, Professionalism, Value

A · 25 August 2020

Agent replied · 13 June 2024

Dear A S, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Laz has been a fantastic contact on numerous occasions. In the property sector it is always great to meet other like minded individuals who are willing to go above and beyond for their clients.

Chris · 14 June 2022

Agent replied · 13 June 2024

Dear Chris, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had the pleasure of dealing with Ugur who was efficient, professional and kind. He was very personable and made me feel confident in Dexter's customer service. Interaction with other office staff was also very pleasant and the quality of the rentals on offer was of a high standard.

Kirsten · 2 October 2024

Agent replied · 23 October 2024

Dear Kristen, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Louie Lazar has been very efficient and professionally helpful to secure a tenant matching with my requirements. Contract documentation and logistics were handled comprehensively to give me trouble free.PositiveResponsiveness, Quality, Professionalism, Value

Henry · 25 August 2022

Agent replied · 13 June 2024

Dear Henry, It’s great to hear that you have had a brilliant experience with our Fitzrovia office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Just wanted to say to that Alex Squance and his team did a great job renting my apartment. They worked really hard and got the let it in a short time and coming up to Christmas. Super Work and well done guys, great job!!

Satinder · 14 June 2020

Agent replied · 13 June 2024

Dear Satinder, I was delighted to read the comments in relation to our Fitzrovia office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Renée Howe was an incredibly capable and efficient estate agent. Within a brief amount of time he showed us more than three beautiful apartments, which were all quite central to London, and secured us one in Holborn for a lower price than expected. Throughout the process my flat mate and I found three apartments that were the perfect fit for our needs: two bedrooms, a nice living area, central location and generally good atmosphere. The second apartment that we viewed with Renée especially caught our interest, as it was close to our university, spacious and friendly. We made an offer the same day, but got rejected since somebody else had made a bid on it sooner. This did not slow Renée down. Within a day he had found an even more beautiful rental apartment. This seems to be a significant property of Renée´s to raise the level of quality when it has already been achieved. Again the apartment was given to somebody else, which made my friend and me a little less hopeful that we would be able to find something this perfect again. Renée proved our doubts wrong and found two more appropriate places in a good area. He helped with all the paperwork and offers and got us the apartment at a better price than we had hope for. The amount of energy and proficiency that Renée has to offer is unmatched and I can whole-heartedly recommend him to anyone looking for a great home in this beautiful city. Now it´s less than a month until we are finally moving in and I could not be any more excited. The apartment is modern, light and welcoming, better than I dreamed of.

Liane · 15 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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