Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience with Dexters. Cassie helped me find a tenant for my flat and I couldn’t be happier with the service she provided. She was reliable, always on time, and communicated clearly throughout the whole process.
Cassie found a tenant very quickly and handled everything in a professional manner, which made the experience completely stress-free for me. I would definitely recommend Dexters, especially Cassie, to anyone looking to rent out their property.
Haydeh · 16 March 2026
Agent replied · 16 April 2026
Dear Haydeh, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Cassie. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleFantastic Lettings teams. The whole team are professional, hungry, proactive and always available. Emily, Cassie, Cameron were brilliant at showing my property off market and Emily agreeing the let go my flat!! I have sold and let hundreds of properties and they stood out from the moment I walked into their office. They backed up their words and delivered. Highly recommend.
Victoria · 2 April 2026
Agent replied · 16 April 2026
Dear Victoria, Thank you for your kind comments regarding the Marylebone team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleCassie was great throughout the whole rental process. She was honest, patient, and really easy to deal with, which made everything feel much less stressful. We actually ended up renting the very first property we viewed with her, which says it all! She was so helpful from start to finish, and I’d definitely recommend her to anyone looking to rent.
Tulsi · 16 March 2026
Agent replied · 16 April 2026
Dear Tulsi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleI worked with Emily Waldron and she is the absolute best realtor in London. Over the past years, I've moved three times in London and had to deal with a lot of realtors - Emily is by far the best one of them all. Super professional, fast and efficient, and also the nicest. I highly recommend her for anyone needing a new flat. I will recommend her to all my friends. Thank you for everything Emily and Dexters!
Ignacio · 26 August 2025
Agent replied · 9 September 2025
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleCassie was fantastic! She was so helpful and kind. Explained everything to me, responded quickly, and was an amazing resource as I was going through the letting process. Would highly recommend working with Cassie as she made this a really enjoyable and easy process. Thank you, Cassie!
Mia · 16 February 2026
Agent replied · 16 April 2026
Dear Mia, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI had a great experience with Cassie James. She was professional, friendly, and very responsive throughout the whole process. Cassie made everything clear and stress-free, always taking the time to answer my questions and keep me updated.
Her communication was excellent, and she genuinely cared about making sure everything went smoothly. I really appreciate her support and would definitely recommend her to anyone looking for a reliable and helpful agent.
Thank you, Cassie!
Prince · 16 March 2026
★★★★★ 5/5
GoogleI had an excellent experience working with Dameris. She was highly professional, attentive, and efficient throughout the entire process. Her clear communication and thorough understanding of my requirements made everything seamless. I would gladly recommend Dameris to anyone seeking outstanding service and expertise in real estate.
Teresa · 27 November 2025
Agent replied · 27 December 2025
Dear Teresa, Thank you for your kind comments regarding Dameris and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleCassie was very professional and helpful throughout. She showed me a few properties and explained everything clearly. Really appreciated her responsiveness and knowledge of the area. Would definitely recommend her.
Mona · 16 March 2026
Agent replied · 16 April 2026
Dear Mona, We really appreciate you taking the time to leave such lovely comments about Cassie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 1/5
GoogleI strongly recommend avoiding this provider. In the event of problems, the risk falls entirely on the customer, potentially resulting in substantial legal expenses and no meaningful resolution.
Edit: Following the provider’s public response stating that they would review the matter and contact me to discuss further, I have not been contacted in any way.
This lack of follow-through reinforces my original experience about their level of service, accountability, and respect for clients. Promising escalation publicly while failing to take action privately is, in my experience, indicative of how issues are handled.
Axel · 16 February 2026
Agent replied · 16 April 2026
I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma
★★★★★ 5/5
GoogleJust wanted to say what a fabulous service we have had from everyone at Dexter's. Benjamin was our main contact and was absolutely wonderful from start to finish. We had been unlucky as several buyers fell-through on our lovely little apartment, but Benjamin kept me confident in Dexters and was so reliable and persistent. I had 100% faith in his determination, and thankfully it paid off. James was also amazing and I would highly recommend Dexter's sales team.
Jessica · 12 August 2024
Agent replied · 13 June 2024
Dear Jessica, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEmily was lovely throughout the whole process and very quick and efficient. Truly a pleasure having her as my agent helping me find a new home.
Sara · 16 March 2026
Agent replied · 16 April 2026
Dear Sara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI had an incredible experience with Emily Waldron moving into my beautiful new apartment! She was more than helpful, insightful, and supportive throughout the quick process. The whole marylebone team including Alex, Cassie, and Aaron is lovely with a great working dynamic.
MJ · 16 October 2025
Agent replied · 16 April 2026
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI just moved into London and was looking for a rental property. I was surprised by the amount of flats they managed to show me within my preferred area, some of them weren't even announced online. I dealt with Emily she was wonderful and very supportive, even though I showed up without an appointment. The agency has access to a vast amount of properties in the city and are professional.
J · 8 November 2024
Agent replied · 8 December 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe wanted to thank Cassie for her time and professionalism. She was extremely responsive, attentive, and genuinely listened to what we were looking for.
Le · 16 March 2026
Agent replied · 16 April 2026
Dear Marie-Caroline, We really appreciate you taking the time to leave such lovely comments about Cassie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleI just moved into London and was looking for a rental property. I was surprised by the amount of flats they managed to show me within my preferred area, some of them weren't even announced online. I dealt with Emily she was wonderful and very supportive, even though I showed up without an appointment. The agency has access to a vast amount of properties in the city and are professional.
Ju · 27 October 2024
Agent replied · 10 November 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleCameron has been excellent. Thorough, helpful, ready with practical answers and an absolute delight to deal with. Thank you C
Zoe Ball
Zoe · 16 March 2026
Agent replied · 16 April 2026
Dear Zoe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWalked into the agency on a Saturday in a pretty sticky situation as I had to find a new flat in a tight timeframe.
Harriet immediately found suitable properties in the area and I got to view them all on the same day.
Dominic and Harriet were incredibly patient and reactive during the whole process and thanks to their brilliant work, I found the perfect flat and moved in within a week.
Highly recommend, great people and great service!
Noa · 14 February 2024
Agent replied · 13 June 2024
Dear Noa, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleCassie was very helpful in our flat search. She was timely in her responses, clearly communicated and showed us some great options. If you are looking to work with someone friendly and knowledgable about the area, look no further
Dana · 2 September 2025
Agent replied · 9 September 2025
Dear Dana, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleGreat experience with Dexters, especially Cassie who was fantastic throughout. She showed me properties in a professional, friendly way and made the whole process smooth and stress-free. Highly recommended!
Joanna · 29 November 2025
Agent replied · 27 December 2025
Dear Joanna, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Cassie. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleI had an amazing experience working with Aaron Golhar. From start to finish, he was professional, patient, and genuinely helpful. He really took the time to understand what I needed and helped me find the right apartment quickly. He stayed responsive and kind throughout, and everything felt smooth and transparent. I couldn’t have asked for a better agent. He’s reliable, easy to work with, and a real credit to the agency. I would definitely highly recommend.
Ghalia · 16 November 2025
Agent replied · 16 April 2026
Dear Ghalia, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI've had a wonderful experience working with Dexters and can confidently recommend their services to anyone looking to buy. My overall experience was made even better by James Staite, who was incredibly helpful as I’m fairly new to the area and unsure where to begin my search for a home. From start to finish, he was supportive, insightful, and no-nonsense, which helped speed up the process. I would highly recommend both James and Dexters. Thank you!
Imani · 16 November 2025
Agent replied · 16 April 2026
Dear Imani, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with James. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleBen was happy to answer all of our questions and made the flat buying process very easy and stress-free. We felt supported from start to finish and couldn’t have asked for a better experience!
Theresa · 5 September 2025
Agent replied · 9 September 2025
Dear Theresa, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe had a fantastic experience working with Dexters to find our first flat in London moving over from the US. Dom and his team were extremely helpful in finding us the perfect new home. Dom kept in touch with us over a few months despite us being delayed getting our visas, consistently sending listings that could work for us. When we finally had our move date he far exceeded our expectations getting us into as many pet friendly flats as possible over a short trip. He was very on top of sending us listings as soon as they came out and provided his expertise on the best locations. So grateful to the entire Dexters team for an extremely smooth experience moving to London!
Emma · 18 August 2023
Agent replied · 13 June 2024
Dear Emma, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery good experience overall with Dexters. Cassie is customer centric and very serviceminded.
Martin · 16 February 2026
Agent replied · 16 April 2026
Dear Martin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.