Trusted Agent profile · London
★★★★★
763 reviews across 1 platform
12 The Broadway, London, SW19 1RF
Dexters's office in London, at 12 The Broadway, is rated 4.9 out of 5 across 763 reviews on 1 platform, including 763 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGood experience with a friendly team led by Cos throughout the purchase.
Dear Jean-Marc, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleThe Lettings Team are great! Always happy to help with no fuss
Dear Steve. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleVery proactive and dynamic service. Friendly and energetic, very enthusiastic.PositiveResponsiveness, Professionalism
Dear Josephine, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Wimbledon office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Louise Smith Customer Relations Team
5/5
GoogleBest service and property knowledge. It helped our business and the clients finding perfect home. Porters Development.
We are really pleased to read your positive review regarding the service from our Wimbledon Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleIn what has been probably one of the most difficult house purchases on record, Kelly at Dexters has been a shining light. Astute, knowledgable, professional and above all else, helpful. When I eventually sell this house, it'll be her that I call. Thank you for your efforts and patience.
5/5
GoogleHugely professional and friendly - joy to deal with. Shahbaz Malik in particular has been fantastic
Dear Derek, We are delighted to read that our Wimbledon Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleSold our house very quickly. Team was efficient and focused and got us a good result.
Dear Miles, We greatly appreciate you putting aside the time to submit a review about our Wimbledon Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleGreat service from Gabriel. Would highly recommend!PositiveQuality
Dear Timothy, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleCraig Coles, he dealt with the problem immediately without any hesitation
Dear Grace, Thank you for your review regarding your experience with our Wimbledon Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
4/5
GoogleGood quality photos of inspection of the Flat, but no report!?
Dear Massood, Thank you for taking the time to write your review. We are delighted to read that we have delivered a high quality service. I note your comments regarding the report which will be passed onto the office. Kind Regards, Hayley Marner Customer Relations Team
4/5
GoogleVery good "can do" approach with creative staff driving the sale to closing
Dear Gerry, We appreciate you taking the time to submit your review regarding the service you received from our Wimbledon Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleDexters are like good work colleagues; they're optimistic whilst being market aware, resilient, hard working, good with feedback and in general take ownership of a task. They bring energy and sense of teamwork to the sales process.
5/5
GoogleFantastic service from start to finish.
Dear Jacky, Thank you very much for your great review regarding our Wimbledon Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI have found Stephanie Silva who manages my flat in Southfield, not only very professional, but a very pleasant person to speak to. She gets and problems sorted quickly and with the minimum of fuss
5/5
GoogleEfficient and friendly staff members. Special mention for our rental agent James B, who is always quick to solve any issues we have. So far a very smooth tenant experience!
5/5
GoogleRating only, no written review.
Dear Bryn, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
4/5
GoogleRating only, no written review.
Dear Ciara, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
5/5
GoogleRating only, no written review.
Dear Brett, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
1/5
GoogleRating only, no written review.
5/5
GoogleStephanie really helps to get issues resolved quickly and efficiently highly recommend
5/5
GoogleRating only, no written review.
Dear Amit, Thank you for leaving a 5 star Google review. Kind regards, Asma
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
