Trusted Agent profile · London

Dexters London reviews

4.9

★★★★★ Excellent

347 reviews across 1 platform

93 St. John's Road, London, SW11 1QY

Dexters's office in London, at 93 St. John's Road, is rated 4.9 out of 5 across 347 reviews on 1 platform, including 347 Google reviews rated 4.9.

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4.9 / 5

347

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

A great experience! I was actually looking for another estate agents and I couldn’t find it so I walked into the battersea sales office on Saturday and was greeted by a girl called Lola I believe, she was extremely friendly and had a lovely aura I explained I had no idea how the whole process of buying a house worked as my partner was away on work and he normally does all the talking and I just view the houses, she was amazing in explaining everything and I felt no pressure at all to use Dexter’s as my agents. She gave me specifics to some houses which she thought would best suit my needs and said I could register my details whenever I felt ready. I’ve never seen anyone so happy to be at work on a Saturday. A BIG thumbs up!

Sonia · 25 August 2020

Agent replied · 24 August 2024

Dear Sonia, Having read your review, we would like thank you for your feedback about our Northcote Road Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

John Ramirez, Gemma and rest of the Dexters sales team were fantastic. Incredibly hard working they achieved a sale completion for me start to finish in just 1 month, which exceeded my tight requirements. Excellent communication throughout, they made the process very smooth. Honest and personable, they not only found a credible buyer amongst numerous offers, but also achieved above asking price. This despite an inconsistent property market. I can’t recommend / praise this team highly enough. High energy, this is a top team !

Marcus · 25 August 2020

Agent replied · 24 August 2024

Dear Marcus, I am writing to say thank you for your kind comments about the service you received from our Northcote Road Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We first used Dexters in 2014 when my elderly mother was looking to downsize. Very smooth, very professional. In 2019 my mother passed and we were faced with selling her flat into a very difficult housing market. Dexters gave us unfailingly good advice but accepted our decisions when we didn't follow quite what they said. They made a beautiful brochure and web link for the flat. We've had a string of people interested in buying it and an offer but we know we're holding out for a bit more than the market wants to give. Dexters have been patient with us and always supportive. I have had another property to sell and I had no hesitation with appointing Dexters as sole agent. I think they're very good.

Calduron · 25 August 2020

Agent replied · 24 August 2024

Dear Calduron, We are delighted that you took the time to leave such a fantastic review which the Northcote Road team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters have been terrific during our purchase. I have found them to be professional, fair to all parties and very knowledgeable. Sophia has stayed absolutely on the transaction to help us cross the line, always supported by Verity. I also have to mention Matt who simply ticks all the boxes. All lovely people to deal with.

Richard · 25 August 2023

Agent replied · 24 August 2024

Dear Richard, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I've been working with Lara and she's been great from the start. It's been quite a complicated purchase and also had the stamp duty deadline coming up, and we've spoken every few days for the last couple of months. She's been calm, helpful and knowledgable throughout despite both me and the seller having hold ups at different points, and we've exchanged in time and without disappointments. I'm very happy and I'd use Dexters again.PositiveResponsiveness

John · 25 August 2021

Agent replied · 24 August 2024

Dear John, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Lauren Thayer has been appointed as our property manager and I couldn't be happier. She always gives prompt replies and makes sure everything runs smoothly. Always ready to help us out. Very professional.

Lavinia · 28 October 2018

Agent replied · 26 October 2024

Dear Lavinia, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Northcote Road Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Leah at Dexters, Northcote Rd is excellent to deal with - she has listened carefully to what I’m looking for, has been proactive in recommending potential properties and ensured that I’m getting to see them as soon as possible.

Annie · 25 June 2024

Agent replied · 24 August 2024

Dear Annie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Nathan, Vertity and John are absolute superstars. Most importantly they delivered on what they promised and got our flat sold. Open transparent constant communication and they worked beautifully with our conveyancers, overall we were just so well looked after. I cant recommend Dexters and the Northcote agency enough if you want to sell!

James · 25 August 2023

Agent replied · 24 August 2024

Dear James, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Just started our property search with James, he has been very thorough, understanding and attentive throughout. I have no doubt we will continue to work together in the future!

Freddie · 20 November 2024

Agent replied · 11 December 2024

Dear Freddie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

I recently met Lottie who kindly took the time to select and show me several properties all at once. I really appreciated her approachable attitude and patience - she was very professional but also easy-going, making the viewings overall more enjoyable!

Ilaria · 26 April 2024

Agent replied · 24 August 2024

Dear Ilaria, We really appreciate you taking the time to leave such lovely comments about Lottie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Went on viewings with Charles and he was excellent. Took time to show us around a few properties, and was great at answering any questions without putting pressure on us. Will definitely be using Dexters again.

Kieran · 25 July 2024

Agent replied · 24 August 2024

Dear Kieran, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I have been searching for a property and dealing with James. He is so professional, considerate to my wishes and always happy but without being pushy. Highly recommended!

Janine · 27 November 2024

Agent replied · 11 December 2024

Dear Janine, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

CJ has been super helpful in my search for my first property. He is very proactive in trying to find properties that suit my criteria and is always checking in

Georgia · 19 October 2024

Agent replied · 26 October 2024

Dear Georgia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Our experience renting with Dexters for the last 2 years has been great. Sharon has been a fantastic property manager; always responsive, friendly and helpful with any issues we have had. As an intermediary, Sharon's approach has always felt fair to both our Landlady and to us as tenants, which I realise can't be taken for granted in London.

Amy · 11 November 2019

5/5

Google

Verity helped me with my sale. It was a super long chain and at times it was incredibly stressful. However she kept us constantly informed pushed her hardest and kept everyone in line. I wouldn’t have wanted a better person to push and get my sale completed. Very happy customer

Natasha · 25 August 2023

Agent replied · 24 August 2024

Dear Natasha, We really appreciate you taking the time to leave such lovely comments about Verity. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Northcote Road team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sophia and Andy have been absolutely brilliant throughout the entire process! I felt they genuinely cared and truly did their best to speed up the purchase process! I have dealt with different real estate agencies in the past and this is by far the best experience I had!

Marco · 29 September 2023

Agent replied · 24 August 2024

Dear Marco, Thank you for taking the time to leave a lovely review regarding Sophia and Andy. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I viewed a property twice with Dexters recently and CJ was professional and friendly on both occasions, going above and beyond to help me understand all I needed to about the property.

Grace · 25 July 2024

Agent replied · 24 August 2024

Dear Grace, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Nathan at Dexters showed me four great properties in the area in the space of an hour. He had sought different options based on my brief and preferences. He was a pleasure to deal with through the process and added great value to my property search! Thanks!

Rachael · 25 August 2023

Agent replied · 24 August 2024

Dear Rachael, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very knowledgeable and professional service that supported us at all stages of the process, from initial valuation and viewings through to final negotiations and exchange of contracts. They are straightforward and honest to deal with, which is not always the case with estate agents 😆 …

Marita · 25 August 2023

Agent replied · 24 August 2024

Dear Marita, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Matt award from this Dexters was a pleasure to work with. Extremely professional and very hands on. He guided us through all the nuances of the purchase process and was always understanding and sympathetic of the complications & delays of the process. Would highly recommend!

Sumedha · 25 August 2023

Agent replied · 24 August 2024

Dear Sumedha , We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Matt, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sophia, Lara and the Dexters team were fantastic throughout the marketing and sale of our property. They were efficient and organised in producing the marketing material and suggested a reasonable asking price. During the sale process they were excellent at keeping us in the loop.

Joanna · 25 August 2023

Agent replied · 24 August 2024

Dear Joanna, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sophia and Lara, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a very pleasant experience with Charlie during our property search. He was always helpful and well informed which made the process much easier!

Joe · 26 September 2024

Agent replied · 26 October 2024

Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Relentless in their search for the right space! I was really impressed with the alternative pre-market options that James got me into. Such a great guy! Highly recommend giving him a call.

Chris · 26 May 2024

Agent replied · 24 August 2024

Dear Chris, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

1/5

Google

Genuinely awful experience. They'd advertised the wrong floorplan for the flat I went to view, and after putting an offer in communication became unnecessarily pushy and aggressive, often while waiting for information from the buyer. When that purchase fell through, Dexters failed to even bother to contact me about it. Avoid wherever possible.

Sam · 23 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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