Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have no hesitation in recommending Roy Brooks .They have just sold my property,and I found what should have been a very stressful time was made much easier than I ever imagined.The whole team were always there for me and nothing was too much trouble for them.They were very knowledgeable ,patient and understanding.So if you are looking for the best ,give them a ring
Frank · 27 August 2019
Agent replied · 25 August 2024
Frank! Thank you for your kind words, you have been an absolute pleasure and true gentleman. The card is on display in the office and we'd like to thank you for the bubbles too. Please pop in whenever you're passing, from all of us at Roy Brooks.
★★★★★ 5/5
GoogleJust want to give kudos to Edward, very easy to talk with and kept me in the loop with every detail of our viewings. 5*
Alexander · 13 June 2024
Agent replied · 10 December 2024
Dear Alex, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDespite a difficult process with both my sale and purchase (which both went through Roy Brooks), the team were able to remain calm and see both transactions through. Thanks especially to Liz for continued chasing of lawyers and agents - without her the transaction never would have gone through.
Sami · 26 August 2022
Agent replied · 25 August 2024
Dear Sami, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCos provided a smooth service for the purchase of our new home! Thanks for your help
Paddy · 26 October 2024
Agent replied · 9 November 2024
Dear Paddy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleLuca & Ed have both shown me some properties for sale and they are very professional & friendly
Alexia · 25 September 2024
Agent replied · 25 October 2024
Dear Alexia, Thank you for your kind comments regarding Luca and Ed and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe had two failed sales with another agent. Could've been third time lucky but once we switched to Dexters we got a buyer straight away and the transaction process was fairly painless!
Manunui · 29 December 2023
Agent replied · 25 August 2024
Dear Manunui, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe team did a great job of listing my property and finding buyers in a difficult market. Always keen to help and know the market and how to make the most of it. Highly recommended!
Chris · 26 August 2023
Agent replied · 25 August 2024
Dear Chris, We really appreciate you taking the time to leave such lovely comments about the Peckham office. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe Roy Brooks team were really helpful and efficient in progressing our property purchase - and ensuring that the schedule was kept to as closely as possible (everything was turned around in 3 months).
Siobhan · 26 August 2023
Agent replied · 25 August 2024
Dear Siobhan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat service with Dexters. Just had 2 viewing with Ed! Super sweet guy very professional and friendly 🤗 …
Victoria · 26 June 2024
Agent replied · 25 August 2024
Dear Victoria, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters were great to deal with. Special props to Luca who was attentive, understanding and on the ball.
M · 26 June 2024
Agent replied · 25 August 2024
Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLiz at Dexters has been brilliant. Honest, reliable and responsive, without the usual waffle. I actually bought my first property from Liz back in 2000 and can't recommend her highly enough.
Husband · 26 August 2023
Agent replied · 25 August 2024
Dear Jim, Thank you for taking the time to leave a wonderful 5 star Google review. Liz will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you Dexters for skilfully guiding me through the sales process. Your team are welcoming and kind. Brilliant service.
Lindsay · 4 August 2025
★★★★★ 5/5
GoogleA very professional and pleasant estate agents to work with, l highly recommend marketing with them.
Sevilay · 26 June 2024
Agent replied · 25 August 2024
Dear Sevilay Sencer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleEd Torry worked hard to get our sale through and was great at keeping in touch. Thanks Ed!
Sarah · 15 May 2024
Agent replied · 10 January 2025
Dear Sarah, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMy house had been languishing on the market for over two months with hardly any viewings. It had been over valued by not one, but three local agents. In desperation I called Felicity at Roy Brooks who came round the next day. She talked sense, the price was reduced and within a few days had twelve viewings lined up. A week later I was sale agreed. From start to finish Roy Brooks' whole team were a pleasure to deal with and I would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Liz · 26 August 2021
★★★★★ 5/5
GoogleStacy, Elaine and the rest of the team at Roy Brooks have been absolutely fantastic dealing with the sale of our Nunhead flat, at what has been a particularly challenging time. They were always ready to help, be it by email or over the phone, and had a great positive attitude to any problems that arose along the way. Their valuation was perhaps a little lower than some of their competitions, but we realised that this was also probably more realistic and achievable for the sale we needed. I would certainly use again and recommend to those looking to list their property.PositiveResponsiveness
Owen · 26 August 2021
★★★★★ 5/5
GoogleWe were delighted with the job Stacey, James, Elaine and the rest of the team at Roy Brooks did. The photos on the listing really bought out the best in the place and they did everything they could to make the sale as smooth as it could be.
Thanks for all your help guys!
Adam · 27 August 2019
Agent replied · 25 August 2024
Adam, thank you for your review and we're delighted that your flat did so well. You put so much effort into its presentation and it made all the difference. Wishing you all the best in your new home. Do pop in anytime you're passing!
★★★★★ 5/5
GoogleElaine from Roy Brooks was incredibly helpful in our property sale and we cannot recommend the agents highly enough. Nothing was too much trouble and we will definitely be going back to them in the future.
Iona · 27 August 2019
★★★★★ 5/5
GoogleSarah and all the team were incredibly helpful from the off. They marketed our flat really well across all media and were always there when we needed with updates on progress of the sale. They don’t make unrealistic promises like so many other agents. Would thoroughly recommend them to anyone.
Jeremy · 27 August 2019
Agent replied · 25 August 2024
Jeremy, thanks so much and hope you're loving life in the West Country
★★★★★ 1/5
GoogleRacist staff, micro aggression. Very unprofessional and unfortunate. Absolutely appalling. Avoid
Z · 28 May 2024
Agent replied · 25 October 2024
I am very concerned to read your comments and have passed them to the Director of our Peckham Rye office. I am sorry your experience with us has not been as we would have expected. We are unable to locate you on our database. Please can you provide some more details as we would like to look into this further. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleRacist staff, micro aggression. Very unprofessional and unfortunate. Absolutely appalling. Avoid
Anonymous · 27 May 2024
Agent replied · 25 August 2024
I am very concerned to read your comments and have passed them to the Director of our Peckham Rye office. I am sorry your experience with us has not been as we would have expected. We are unable to locate you on our database. Please can you provide some more details as we would like to look into this further. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHad a viewing with Edward, he was great! Very helpful, honest and informative! Thanks!
James · 27 February 2024
Agent replied · 25 August 2024
Dear James, Thank you for your kind comments regarding Edward and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleWe recently sold our in house Nunhead through Roy Brooks. Elaine, Wallace, Stacy and the whole team were extremely professional throughout the process, and we valued their expertise particularly when unforeseen problems arose within the chain. We have no hesitation in recommending them.
Catherine · 27 August 2018
Agent replied · 25 August 2024
Catherine, we are so pleased we could help you both. We got there in the end! We hope you're settled in and enjoying your new life in the South West x
★★★★★ 5/5
GoogleKind, responsive and professional throughout. Would definitely recommend.
Many thanks for your help.
Joshua · 26 August 2023
Agent replied · 25 August 2024
Dear Joshua, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
