Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

343 reviews across 1 platform

44 Ladywell Road, London, SE13 7UZ

Dexters's office in London, at 44 Ladywell Road, is rated 4.9 out of 5 across 343 reviews on 1 platform, including 343 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

343

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Really appreciated the amazing help from Kayley and Joseph! They were both very friendly and welcoming, from discussing possible properties with Kayley to viewing a flat with Joseph. So helpful with our questions and queries, couldn’t have asked for more.

Annabel · 26 September 2024

Agent replied · 24 October 2024

Dear Annabel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

The staff was great. The joshua was very helpful and answered all our questions. We were informed of the all progress updates every step of the way, so we did not have to worry or chase the agency for an update. They were very friendly and quick in responding back to us. The progress was very effortless and easy.

Farida · 22 August 2023

Agent replied · 17 June 2024

Dear Farida, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience with Dexters. As a disabled person it is hard finding a property to rent with so many needs for the flat. Even tho in the end I did not let one through Dexters they were on top of doing their best to help me find something.

Kat · 18 February 2024

Agent replied · 17 June 2024

Dear Kat, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.

5/5

Google

I like to thank Dexters a lot specially Jo. Jo particularly was very helpful in my apartment search and made the whole process extremely simple. He understood my needs since the first contact. Thank you Jo.

Ahmed · 1 November 2024

Agent replied · 8 December 2024

Dear Ahmed We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Kayley in only her first few weeks of the job was amazing. Very helpful and friendly and has made the process of finding a new flat as stress free as possible. Would highly recommend! Ps. enjoy the toaster!

Chris · 24 September 2024

Agent replied · 24 October 2024

Dear Chris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Very happy with the service I received from George and the team.

Roshan · 18 June 2023

Agent replied · 17 June 2024

Dear Roshan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joseph from Ladywell office has been really helpful. His professionalism has really made us feel we are in good hands in this stressful time .He is very proactive and answers all the questions we have and responds to us straight away. Big thumbs up

Janet · 10 June 2024

Agent replied · 24 August 2024

Dear Janet, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Ashley Dawkins helped us find a new tenant for our flat and has made what is a very complicated process very easy! He is very quick to respond and super helpful. Can’t recommend him enough.

Adam · 1 November 2024

Agent replied · 8 November 2024

Dear Adam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Really helpful, informative and great customer service from Vanya. She was very thorough and communicated with me through every part of the process. Honourable mention for Joseph also who offered up some useful info at the viewing.

Charles · 24 September 2024

Agent replied · 24 October 2024

Dear Charles, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Had a fantastic experience with Kayley, she made the move in seamless and was extremely helpful throughout the process! Thank you!

Ella · 16 April 2025

Agent replied · 16 April 2026

Dear Ella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Joshua Reid from Dexters was a truly professional experience. His excellent communication skills stood out the most, as he kept us updated with details in our recerch for rent . We greatly appreciated his proactive approach and the regular updates he provided. We highly recommend him as a reliable and dedicated agent. Thank you, Joshua.

Maria · 22 August 2023

Agent replied · 17 June 2024

Dear Maria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joe was super helpful and managed to secure us a lovely flat in a short amount of time!

Jade · 10 October 2024

5/5

Google

George Granger did a great job of getting us into our new home, at super speed and with good cheer. He was always available, responsive and helpful. A credit to Sebastian Roche and Dexters. Thanks for all you, and everybody at the agency, did to make our move as smooth and painless as possible, very much appreciated.

Eleanor · 18 June 2023

Agent replied · 17 June 2024

Dear Eleanor, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Efficient and helpful! Thanks Josh

Shirin · 21 September 2023

Agent replied · 17 June 2024

Dear Shirin, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joe C did an excellent job of showing us a property and answered our questions in a friendly and professional manner. He also followed up with us the next day as he said he would about the flat.

Thomas · 25 July 2024

Agent replied · 24 August 2024

Dear Thomas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Whitney did a fabulous job and found us a beautiful new home that exceeded our expectations (and gave us other good options to view as well). She was curteous, friendly and clearly communciated throughout, allowing us to secure our tenancy very quickly after our viewing. Thanks!

Ben · 18 February 2024

Agent replied · 17 June 2024

Dear Ben, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Whitney, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team.

5/5

Google

My family and I have a very good experience with Dexters. Jonathon in particular has been very understanding about our budgets and is doing his best to continue to help us. The kindness has gone a long way, always appreciated.

Maxime · 10 June 2024

Agent replied · 24 August 2024

Dear Maxime, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Ash and George really helped us out with our property search, Ash quickly let us know of a property that was perfect for us and ensured it was all a super smooth process. Very happy with the experience overall. Thank you!

Leanne · 18 April 2024

Agent replied · 17 June 2024

Dear Leanne, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ash and George. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Sebastian Roche valued my house fairly and gave me good advice on the property market. They were patient and attentive throughout the 8 months of viewing and bidding, losing my buyer, second round of viewing and bidding and exchange where their intervention was crucial and completion. The Ladywell team are honest and hardworking people.

Tacey · 18 June 2023

Agent replied · 17 June 2024

Dear Tacey, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had a great experience with Vanya. She is genuinely really helpful, understanding and easy to talk to - would recommend working with Dexters if you are able to work with Vanya.

Sinead · 24 September 2024

Agent replied · 24 October 2024

Dear Sinead, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Extremely professional and friendly service from Natasha - many thanks!

Dave · 16 June 2025

Agent replied · 16 April 2026

Dear Dave, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Found a property to rent with the help of George from Dexters. He made the whole experience very smooth and was always very helpful and friendly. The whole process was done very quickly. It made the stress of looking for a rental in London a lot better!

Aoife · 21 October 2023

Agent replied · 17 June 2024

Dear Aofie, We really appreciate you taking the time to leave such lovely comments about George. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Ladywell team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ishaan greeted my son and I with a very friendly and warm smile for the entire viewing process. kept the conversation going about the property throughout the view. he covered absolutely everything so there was no need for me to ask 100 questions. Keep up the good work Ishaan

Sheenique · 22 August 2023

Agent replied · 17 June 2024

Dear Sheenique, We really appreciate you taking the time to leave such lovely comments about Ishaan. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Really great experience - Joseph who conducted my viewings was professional, personable and a great communicator. He kept me in the loop with new properties and I felt very well looked after.

Elisabeth · 3 August 2024

Agent replied · 24 August 2024

Dear Elizabeth, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joseph. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Gold.

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