Trusted Agent profile · London

Dexters London reviews

4.8

★★★★★ Excellent

490 reviews across 1 platform

54 Borough High Street, London, SE1 1XL

Dexters's office in London, at 54 Borough High Street, is rated 4.8 out of 5 across 490 reviews on 1 platform, including 490 Google reviews rated 4.8.

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4.8 / 5

490

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had sent an email to view a property via Dexters and I immediately received a phone call from Ruby who was very helpful and sent me the confirmation. was accomodating with the appointment times too at such short notice. Great service and lots of information provided during the viewing.

Corinne · 27 July 2024

Agent replied · 26 August 2024

Dear Corinne, Thank you for your kind comments regarding Ruby and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

I had a fantastic experience with Lauren and Seik in sales. They were professional, responsive, and truly dedicated to helping me find the perfect home. Their knowledge of the local market was impressive, and they made the entire process smooth and stress-free

Jacqueline · 25 November 2024

Agent replied · 9 December 2024

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Mark Scott has been a great agent to work with! He carefully listened to what we were looking for in a flat and provided recommendations that fit all the requirements. He has been very reliable and quick to respond to our inquiries and requests. Once we picked the flat we wanted, he helped us secure it in a matter of hours. I would definitely recommend Mark and Dexters to a friend or colleague.

Hannah · 28 August 2019

1/5

Google

I recently received a flyer through the post and can't help but feel disappointed by the company's outdated approach to advertising. In this day and age, it's simply irresponsible to waste paper resources when there are more sustainable ways to reach potential customers. It's time for businesses to adapt to eco-friendly advertising methods and ditch the printed flyers.

Elliott · 30 November 2023

Agent replied · 26 August 2024

Dear Elliott, I am really disappointed to read your comments. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma Chughtai, Customer Relations Team

5/5

Google

Alex Link at Dexters, has been the best real estate agent I have had in London and I have had many. He was very proactive reaching out to me with great suggestions for rental property in the Borough market area. He was quick and professional for visits, Once I found a place, he was helpful and efficient in moving the offer and contact. And it didn’t end there. He helped me move by providing support where I needed it. Highly recommendedPositiveResponsiveness, Quality, Professionalism

Andrea · 27 August 2021

Agent replied · 26 August 2024

Dear Andrea, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

1/5

Google

They manage my property and the lift has been out of action for 7 months, they keep misleading with dates saying it will be fixed and it never is. Avoid using them. They have now told me to stop emailing them yet the lift is still broken.

Ryan · 2 July 2024

Agent replied · 29 December 2024

Dear Ryan, We are sorry to read your review and understand that this is a block management issue. This has been bought to the attention of the Director responsible for the team and understand that we have been in touch with you today in relation this this. Kind regards, Asma, Customer Relations Team

1/5

Google

They manage my property and the lift has been out of action for 7 months, they keep misleading with dates saying it will be fixed and it never is. Avoid using them. They have now told me to stop emailing them yet the lift is still broken.

Ryan · 27 June 2024

Agent replied · 26 August 2024

Dear Ryan, We are sorry to read your review and understand that this is a block management issue. This has been bought to the attention of the Director responsible for the team and understand that we have been in touch with you today in relation this this. Kind regards, Asma, Customer Relations Team

5/5

Google

Ruby was very helpful during the viewing. Thanks!

Melanie · 12 May 2025

5/5

Google

Cameron Stewart did a terrific job of helping me through the search process, offer, and subsequent formalities to finalise the tenancy. He is adept at his job, has an incisive understanding of the lettings market and is always on hand to address concerns.

Siddhant · 5 August 2024

Agent replied · 26 August 2024

Dear Siddhant, Thank you for taking the time to leave a wonderful 5 star Google review. Cameron will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

We had a great letting experience with Shannon Waterfall - we found a stunning flat and Shannon has gone above and beyond to help us secure it in the shortest time possible with very clear and friendly communication. She made our moving experience much more pleasant with a constant smile on her face, I could not recommend her enough!

Adam · 27 August 2023

Agent replied · 26 August 2024

Dear Adam, It’s great to hear that you have had a brilliant experience with our London Bridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Genuinely really impressed with the service I received from Dexters. I went through the process to let a flat with Mark who was so communicative, friendly and helpful which made moving house much less stressful. Once I moved in, my property manager, Mariem, has been wonderfully friendly, helpful and responsive. She has helped address all my concerns very swiftly which has made sure I have a comfortable and happy experience as I settle into my new flat. Can't recommend Dexters enough!

Steph · 27 August 2020

Agent replied · 26 August 2024

Dear Steph, I am writing to say thank you for your kind comments about the service you received from our London Bridge Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

First time dealing with Dexters and so far the best service I’ve received from an Estate Agency. Special thanks and merit to Bow Srithong, that personally helped me and my flatmate to move despite the lack of time and few obstacles. Great level of professionalism and knowledge, always available to provide help or more information when needed. On point with the follow up after the moving in date.

Matteo · 27 August 2022

Agent replied · 26 August 2024

Dear Matteo, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have just purchased a property via Dexter. Even after the completion of the deal, the staffs still handled and followed up my enquiries. I would say that they are very professional.

Ken · 8 December 2024

Agent replied · 29 December 2024

Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I spent two years looking for the right property in London until I came across with the one advertised by Dexter. They've been all very responsive and kind throughout the whole process. In particular, my agent Millie provided an exceptional client service and was on hand to support me with any queries and requests. I would certainly choose Dexter if I were to sell in the future

Vanessa · 27 August 2022

Agent replied · 26 August 2024

Dear Vanessa, It’s great to hear that you have had a brilliant experience with our London Bridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Noelia Gracia was amazing and very helpful, gave me an appointment very soon and was overall extremely helpful

Ameena · 29 October 2024

5/5

Google

This was the first time I have sold a property. Dexters have been extremely patient, supportive and excellent communicators. They found a buyer within a week of the property going on the market and have continued to help and guide me through the sale process. I cannot recommend them more highly. Professional, supportive and competent.

Kate · 27 August 2023

Agent replied · 26 August 2024

Dear Kate, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I moved a month ago with the help of Cameron from Dexters. The process was smooth - he, along with the rest of the team, were professional and quick to respond. Highly recommended.

Kip · 29 October 2024

Agent replied · 12 November 2024

Dear Kip, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I viewed a property on Long Lane, Borough. Lee Chitty who showed me around was hugely accommodating, welcoming and informative. In fact, I can say that in the many viewings I have attended in the past, I've rarely been offered so much help and guidance. Thank you very much Lee!

Jordan · 10 December 2023

Agent replied · 9 December 2024

Dear Jordan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

To date we have had excellent Service from Dexters and the staff namely Tony George, Alex Link and Lee Chitty. We have been informed in almost real time of the progress of our project. The project has yet to be completed but we are confident that the quality of the service will be maintained.

Wagih · 27 August 2023

Agent replied · 26 August 2024

Dear Wagih, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service from Ryan Martin - Dexter. Understands the importance of the purchase of a home to the client. Very knowledgeable, patient and helpful throughout the whole enquiry/viewing process through to placing an offer.

J · 25 September 2024

Agent replied · 25 October 2024

Dear J, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

First rate service from Adeel! Very responsive and super helpful. Would highly recommend.

Laura · 15 April 2026

5/5

Google

Been looking for a property in SE London Was contacted by Ruby proactively and has been helpful in bringing me some excellent options that I will offer on in a different part of town that is not have considered before

Ross · 28 May 2024

Agent replied · 26 August 2024

Dear Ross, Thank you for your kind comments regarding theRuby and the team in our London Bridge office. We are grateful that you have taken the time to leave a 5* review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Ruby has been very helpful assisting me with the process of renting a new property.

L · 22 October 2024

5/5

Google

Lee showed great professionalism and character throughout the viewing. He arrived promptly for the viewing, and guided me through the flat seamlessly. I appreciated him being transparent and maintaining communication throughout the entire process beginning with the initial query on Dexters.

Chester · 28 April 2024

Agent replied · 26 August 2024

Dear Chester, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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