Dexters London reviews

★★★★★ 5/5

Google

My viewing this weekend was efficient, reasonable, friendly and professional, Couldn't ask for more. William from Sales went above and beyond to assist. He was so knowledgeable about the area, and although I didn’t go for the property in the end - it was a pleasant experience start to finish. Highly recommend.

Millie · 13 June 2018

★★★★★ 5/5

Trustpilot

Thank you Donalina

I want to say thank you Donalina Gargrupe, the Property Manager. She is very helpful and always responsive. She is doing an outstanding job.

K.C · 10 October 2023

★★★★★ 1/5

Trustpilot

Extremely careless property management.

Before renting the house, we were told that professional cleaning would be done, but when we entered, there was no trace of cleaning. We cleaned it ourselves, this part can be ignored. But within 2 or 3 weeks after entering the house, one of the windows was broken, several times the repairman came and only found a solution to close the glass with screws. Screwing the window causes excessive heat loss and noise pollution in the house. The house has a lot of shortcomings and nonsense problems. Every time I contact Dexter property management, they say we will call you today and never call. At the moment, there is an active dampness in the house, probably a pipe broke inside the walls. But I don't care, as a result, this house is not mine and these things reduce the value of the house, which is the problem of the landlord. If he wants to leave his house in disrepair, that's his decision. However, they were a bad experience for me that I will never work with Dexter again. As a tenant who pays the rent regularly and keeps the house clean, I do not deserve this disrespect.

Elif · 29 December 2024

★★★★★ 5/5

Google

Will and the team were very professional, did not over sell, helped and supported us during the purchase process which was a bit tricky at times, was really proactive and nothing was a problem. He even organised a visit to the property during his day off .....five stars all round. Thanks

Justin · 13 June 2019

★★★★★ 5/5

Trustpilot

Donalina has great customer service skills

Donalina is very helpful, her customer service is great and trustable.

Julio · 3 July 2024

★★★★★ 5/5

Trustpilot

Donalina has great customer service skills

Donalina is very helpful, her customer service is great and trustable.

Ana · 3 July 2024

★★★★★ 5/5

Trustpilot

Donna is really professional and able…

Donna is really professional and able to understand our needs as tenants. Quickly replies to emails and always does her best to help.

Alexandra · 26 October 2023

★★★★★ 5/5

Trustpilot

Myra is an outstanding agent

Myra is an outstanding property manager, who responds well to all issues including maintenance, renewal of letting contracts and new tenants. Highly recommended.

James · 25 October 2023

★★★★★ 5/5

Trustpilot

Surprisingly decent for renters

Zelda Carr has been very helpful at Dexters, as has Mohammed Amin and various others. They respond quickly to problems and are trustworthy.

Sam · 25 October 2023

★★★★★ 5/5

Trustpilot

Very friendly and quick

Very friendly and quick estate agents. especially Natasha Bedenik. Always available by email and phone. I would recommend them above other estate agents.

GL · 25 October 2023

★★★★★ 5/5

Trustpilot

The office in Hamstead was very helpful…

The office in Hamstead was very helpful with answering my questions over the telephone regarding the local area, schools, shops and transport links. The team are very knowledgeable and professional. I certainly feel i can come back at any point for further discussions.

Alison · 15 September 2021

★★★★★ 5/5

Trustpilot

Joe and team have been excellent

Joe and the team have been excellent start to finish in helping us let our property. Fantastic choice of tenants appreciate the continued support from Dexters.

Chris · 8 August 2023

★★★★★ 5/5

Trustpilot

Dexters Notting Hill continue the great work

Have posted previous great reviews of Dexters Notting Hill office, but just wanted to say again how well they've worked in finding me my new tenants and giving a me a lot of help sorting out some urgent works which needed completing over the difficult Christmas period. I've found both their Lettings Agents and Management Depts continue to go to great lengths to smooth the way for landlords!

Alison · 2 January 2024

★★★★★ 5/5

Google

Very helpful and supportive team especially Natasha. Always reply to emails in timely manner. Responsible for both landlords and tenants. Really happy about the service we get here.

Danyang · 12 June 2023

★★★★★ 5/5

Google

We had a great experience with Dexters! Olivia was incredibly knowledgable and responsive. Frankie was excellent at ensuring the renting process was smooth and efficient. Would highly recommend.

Lucy · 12 June 2023

★★★★★ 1/5

Trustpilot

Nice people but they don't do anything…

Nice people but they don't do anything unless you constantly chase them. For example they've owed me money for over 4 months now, every time I chase I get an excuse followed by a statement that it'll happen in X days. It doesn't happen so I chase again, repeat, repeat. Was similar when I was in one of their flats, the first visit for an issue or maintenance would be arranged quickly, then follow ups to actually fix the issue would not happen until I chased them.Pretty disappointing

Gordon · 2 February 2023

★★★★★ 5/5

Google

Had a great experience purchasing a property through them. I felt very supported by Imtiyaz throughout all the process, from start to finish. I would highly recommend him for your next search!

Mary · 12 July 2025

★★★★★ 5/5

Trustpilot

Kelly and her team are great!

Kelly and the team at Dexters have always been so helpful and brilliant. Very responsive and positive. We have been very impressed. Thanks!

Consumer · 20 October 2023

★★★★★ 5/5

Trustpilot

Zendeca Sinclair- Battersea branch.

Zendeca was super helpful in our transition and move from Australia. She was thorough, professional and reliable. I would highly recommend her services!

Jordan · 19 October 2023

★★★★★ 5/5

Trustpilot

Alistair Maclean…

The assistance from Alistair Maclean made this transaction much smoother and job as Conveyancer much easier to satisfy my clients expectations. I look forward to working with Dexters again in the future.

Malaika · 26 January 2023

★★★★★ 5/5

Trustpilot

Thanks to Donalina and Josh

Thanks to Donalina and Josh from Property Management, our issues were quickly resolved!

TBMAD · 18 May 2024

★★★★★ 5/5

Trustpilot

Jessica-Joy Beau-Wright was very…

Jessica-Joy Beau-Wright was very helpful. She put the wheels in motion very swiftly to start getting things done with our property!

Kate · 30 November 2023

★★★★★ 1/5

Trustpilot

not competent, lack law knowledge

I would definitely not recommend Dexters, as their service is terrible and far from respecting the law. The employees seem to lack expertise and knowledge.We have rented out an apartment in Ada Place near Broadway Market. It happened several times when the flat was about to sell, that the agents illegally came to the flat with potential buyers without notifying us in advance, or telling us only a few hours in advance. Once, I have been working from home and the agent came to the flat without 24-hour notice and tried to kick me out of the flat for the time of the viewing. I did not call the police as I couldn't bother because I was busy. Not only did he proceed to the viewing when I was working from home, without our permission, but he shouted at me, and disturbed my normal life and work. Moreover, the place wasn’t maintained by them, as required by law during our tenancy when things were broken or in bad condition like moulds, rusty handles or paint coming out of the wall. Now, when together with my flatmates we moved out from that flat on 19 Dec, as we found a much better place, we still didn't get any deposit back for more than month after moving out. Also, Dexters agent, Fahima Miah doesn't want to provide us with any information about the deposit scheme, which is also illegal.Dealing with Dexters is just such a pain, and if you don't want to be involved in any legal cases, I would recommend you stay far away from them.

Joanna · 20 January 2023

★★★★★ 5/5

Trustpilot

George Bromage was very helpful

A huge thanks to George Bromage in the Management Team for all of his efforts! He is always responsive and helpful.

AR · 28 November 2023