Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe had such a great experience with…
We had such a great experience with Dexters, especially with Keishan Wignall. He was very accommodating, very helpful and was always happy to answer any questions we had throughout the process.
We are moving to London, which is quite a daunting experience, but Keishan made everything so much easier and helped make the move to London a little less scary.
Erinlily · 6 October 2026
★★★★★ 5/5
GoogleSelling my property with Dexters was an exceptional experience, and I couldn't be happier with their service. From start to finish, their professionalism, proactive approach, and dedication made a potentially stressful process smooth and successful.
When my first sale unexpectedly fell through, they managed to quickly find a second buyer in a tricky market and also dealt with the added complexity around EWS1 certification for a high rise flat. Their proactive attitude ensured minimal delays, and they kept me informed every step of the way, which gave me complete confidence in their ability to get the job done.
The property was tenanted during the sale, which presented some logistical challenges, but they coordinated seamlessly with the tenant, scheduling showings at convenient times and ensuring the property was presented in the best possible light.
There were a few hiccups along the way, as expected in any property sale, but they dealt with each one efficiently and calmly. Whether it was addressing buyer queries, resolving paperwork issues, or navigating unexpected delays, they handled everything with transparency and expertise, keeping the sale on track.
I wholeheartedly recommend Jason, Immy, Molly, Becky and the rest of the team to anyone looking to sell their property. Their commitment, proactive problem-solving, and ability to manage complex situations with ease made all the difference. Thank you for turning what could have been a daunting experience into a successful sale!
James · 12 July 2025
Agent replied · 10 September 2025
Dear James, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleI recently completed the purchase of a flat in the Docklands, and the service I got from Niyaz was simply outstanding. He went above and beyond in order to assist me in visiting the property multiple times, in arranging the necessary surveys, and supporting the purchase process. A true professional.
Alberto · 2 April 2026
Agent replied · 16 April 2026
Dear Alberto, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
TrustpilotHow property management should be done!
I’m not one for writing reviews, however I felt compelled to do so following my personal interaction with Stephanie Thame who visited my home last week to carry out an inspection of the property. Stephanie has such a warm demeanour and her professionalism was second to none. She understood everything that I had said and was a complete delight to deal with. An absolute credit to Dexters and the property management team.
Alsy · 29 September 2026
Agent replied · 10 October 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotSpecial shout out to Sophie at Dextors
Special shout out to Sophie at Dextors, our Property Manager. Helps out whenever we need, with quick efficiency making us really feel listened too.
MWalia · 27 September 2026
Agent replied · 10 October 2026
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotI'd like to specifically commend Charlie Evans
I'd like to specifically commend Charlie Evans for his assistance is the tenancy management process. I had a difficult tenant situation and Charlie was very helpful, and even followed up after the tenancy to ensure that everything was compliant and resolved.
Kristie · 3 June 2026
Agent replied · 7 June 2026
Dear Kristie, Thank you for your kind comments regarding the XXX team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleTerrific service, Immy was exceptionally helpful. Immy and the team were able to quickly arrange photographs, viewings and everything else that I needed. I'll be looking to work with them again in the future.
Iu · 11 July 2026
Agent replied · 11 October 2026
Dear Iu, Thank you for your kind comments regarding Imtiyaz and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 1/5
TrustpilotExtremely unprofessional conduct and repeated harassing contact
Extremely unprofessional conduct and repeated contact amounting to harassment. I have received unwanted calls and emails from Dexters since 2017, each time I have asked them to remove my contact details from their database but either through neglect, lack of training, incompetence or IT issues, I have repeatedly still gotten more calls/emails every few months. Unless you want to forever receive spam calls from them, avoid like the plague.
W · 28 September 2026
Agent replied · 10 October 2026
I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotAndrzej Szczepaniak is a True asset
Andrzej Szczepaniak has been a great help in getting the whole handover process after end of tenancy settled. He made sure the whole check out process including the report were done smoothly and also the deposit was promptly released.
Thomas · 27 May 2026
Agent replied · 7 June 2026
Dear Thomas, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleExcellent service from Dexters. Everything was handled quickly and efficiently, and David was a pleasure to deal with throughout; easy to work with and always on hand to help. Would happily recommend.
James · 11 July 2026
Agent replied · 11 October 2026
Dear James, Thank you for taking the time to leave a wonderful 5 star Google review. David will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
TrustpilotRenting with Dexters since Nov 2025
Renting with Dexters since Nov 2025. Property inspection was booked on time and was respectful and efficient. Petros Giorganios was so friendly and professional. Responsive team and smooth process so far. Would recommend for renting and trusting.
Rid · 4 June 2026
Agent replied · 7 June 2026
Dear Rid, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotSylwia Chlopek is a star!
Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.
Omar · 15 September 2026
★★★★★ 5/5
TrustpilotVery helpful team managing our flat in…
Very helpful team managing our flat in London, which is let out to tenants sourced from Dexters. Huseyin Tas has been very helpful to us during the tenancy period with inspections and communication around issues arising.
D · 3 June 2026
Agent replied · 7 June 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotAndrzej Szczepaniak is a wonderful…
Andrzej Szczepaniak is a wonderful contact. Always helpful and speedy with our concerns. Thank you very much!
Mabs · 30 September 2026
Agent replied · 10 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotSpecial thanks to Sophie
Special thanks to Sophie. She looks after our property and does a great job. Thanks Sophie
James · 6 October 2026
Agent replied · 12 October 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotNatalia Catana at Dexters was wonderful…
Natalia Catana at Dexters was wonderful and understanding throughout our recent tenancy change. There were a few complications along the way, and I really appreciated her patience, support and help getting everything finalised on time. Thank you, Natalia, for making a stressful situation easier to deal with!
Nikhil · 9 October 2026
★★★★★ 5/5
TrustpilotDexters have helped me during a recent…
Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.
Paul · 21 September 2026
★★★★★ 5/5
TrustpilotSacha and the team
Sacha and the team were great at finding a tenant and handling the turnaround.
Jo · 30 September 2026
Agent replied · 10 June 2024
Thank you for leaving a wonderful 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotI’ve been working with Sophie since…
I’ve been working with Sophie since Dexters have taken over the management on my rental property! Sophie has been fantastic, with quick turnarounds on requests and on going communication. I trust in Sophie’s work ethic and values. You will be in great hands when Sophie is involved!
Shaz · 23 September 2026
★★★★★ 1/5
Trustpilotreal lack of service/ communication
awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.
Az · 21 May 2026
Agent replied · 7 June 2026
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleI strongly recommend working with the Dexter's staff. They where very helpful over the whole selling process, always available at every step. The selling and letting department coordinated in order to have a smooth termination of the previous tenancy contract and allow a smooth selling process. Thank you very much to all the great professionals involved and in particular to Sully Uddin who has been my main reference.
Enrico · 11 August 2026
Agent replied · 11 October 2026
Dear Enrico, Thank you for your kind comments regarding the Wapping team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleI would particularly like to thank Iara, who has been very kind and helpful, being a foreigner and my first time in London, it was very complicated for me. I would like to thank her very much for her time and willingness to show me around the flats. Even when I finally decided to go for another flat, her advice has helped me a lot.
Next time I need to know about flats to buy or rent, Iara will certainly be the first person I will contact.
Martin · 18 December 2024
Agent replied · 25 December 2024
Dear Martin, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
TrustpilotCan recommend!
Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!
Katherine · 28 November 2024
Agent replied · 29 December 2024
Dear Katherine, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleHad a really positive experience with Dexters. David was very polite, informative and accommodating when showing us round a property, and got back to all our subsequent emails/questions rapidly. This has made our flat hunting so much smoother.
Callum · 9 October 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.