Trusted Agent profile · London
★★★★★
759 reviews across 2 platforms
164 King Street, London, W6 0QU
Part of Dexters, see every office.
Dexters's office in London, at 164 King Street, is rated 4.9 out of 5 across 759 reviews on two platforms, including 758 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWere great from start to finish, couldn't recommend more. Special credit to Avni and Siân for all their help along the way!
Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexter sold my flat, I can not thanks enough Carla and James, they have been professional, efficient and of great support. They had a lot of complications with the sale and without them I don't think it will happen...
Dear Laure, We are really pleased to read your positive review regarding the service from our Hammersmith Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleManny provided excellent customer service was a pleasure dealing with you and will definitely use Dexters in the future
Dear Emma, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWorking with Avni really helped with getting our purchase tied up smoothly and quickly. Highly recommend
Dear Bhaarat, Thank you for your kind comments regarding Anvi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThere wasn’t properties that fit our criteria in Hammersmith however Daniella passed our details on to other offices and was extremely helpful in the process!
Dear Lauren, Thank you for your review, and mentioning your experience with Daniella in our Hammersmith office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExtremely happy with the service I was given from Carla at Hammersmith as she found a flat with all of my requirements which I can imagine is near impossible around here! Thank you so much, couldn't reccomend enough
Dear Charlotte, Thank you very much for your great review regarding our Hammersmith Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleWe were very happy with our agent and were impressed by how responsive and helpful she was when we were looking for a flat
Dear Ombeline, Thank you for taking the time to leave a 5 star review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hammermith office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleManny Athwal handled the letting process extremely professionally. She was prompt in keeping me updated, approachable and ensured that the letting process went smoothly
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hammersmith office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHannah and Avni did an awesome job getting my flat sale over the finish line. I highly recommend Dexters’ Hammersmith office.
Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFantastic customer service from Dale, the agent we worked with. Would recommend him to anyone. He is not pushy, gives you all the details you need, is very transparent, and very kind. Would work with him again.
Dear Rachel, Thank you for your review regarding your experience with our Hammersmith Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFantastic customer service from Dale, the agent we worked with. Would recommend him to anyone. He is not pushy, gives you all the details you need, is very transparent, and very kind. Would work with him again.
Dear Rachel, Thank you for your review regarding your experience with our Hammersmith Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleDexters were highly responsive to our requirements, both in understanding our priorities and in accepting any suggestions we made: but the key 5* point is that they found the right buyer for our house! Many thanks.
Dear Martin, I am writing to say thank you for your kind comments about the service you received from our Hammersmith Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleWe did encountered a few bumps in the buying process but overall the experience was relatively stress free. As first time buyers, Carla, James and the rest of the team were very helpful and professional. Thanks!
Dear Joy, Having read your review, we would like thank you for your feedback about our Hammersmith Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleGreat team of agents! They helped me find my rental apartment and now are helping me with my first buy! Highly recommend!
Dear Suruchi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWorking with Avni really helped with getting our purchase tied up smoothly and quickly. Highly recommend
Dear Bhaarat, Thank you for your kind comments regarding Anvi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGrateful for the personable approach Micheal at Dexter's provided. He was very professional and quick to respond as well as friendly and flexible. Would recommend this branch to anyone.PositiveProfessionalism
Dear Mo. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleVery friendly and helpful company with good properties. I was lucky to deal with Manny and she helped me a lot. Definitely I will keep them in mind when looking for the next property.
Dear Samuel, Thank you for taking the time in providing such lovely comments about Manny in our Hammersmith office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleFrom start to finish of my property search I have had excellent service from Dexters. Hannah in particular knew exactly what I was looking for, was always cheerful and ready to help.
Dear Sarah, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleHad a polite young man called Austin take me for a viewing. Extremely happy with the way he presented himself
5/5
GoogleAs ever Dexters manage to blend professional standards and great friendly service.
Dear Milan, Thank you for your wonderful updated 5 star review. We are so pleased you are enjoying your time with us. Kind Regards, Asma Chughtai, Customer Relations Team.
5/5
GoogleI was provided a great service from Dale, who was both friendly and informative. He’s definitely been doing this role for a long time, which was seen in his willingness to go the extra mile.
Dear Charles, Thank you for your review regarding your experience with our Hammersmith Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleFrom start to finish of my property search I have had excellent service from Dexters. Hannah in particular knew exactly what I was looking for, was always cheerful and ready to help.
Dear Sarah, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
4/5
GoogleVery easy to deal with, provided quick responses with regards to our new lease, arranging second viewings, correcting issue with the contract and additional information required.PositiveResponsiveness, Quality, Professionalism
Dear Holly, Thank you for taking the time to leave your review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
1/5
GoogleI have been living on a flat on 36 Galena Road managed by Dexters Hammersmith and Peak Estates Ltd with severe leaks on the roof and an illegal connection to the power supply.
Dear Andre, I understand the Director of the Hammersmith office Paul Hayes is in communication with you and will be responding to the points raised. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
