Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

501 reviews across 1 platform

3 Hogarth Place, London, SW5 0QT

Part of Dexters, see every office.

Dexters's office in London, at 3 Hogarth Place, is rated 4.8 out of 5 across 501 reviews on 1 platform, including 501 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

501

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had a lovely experience with Elfie! She is a great agent, understanding and very hard-working. She took a lot of time and consideration during our flat search.

Maria · 22 May 2026

Agent replied · 22 August 2026

Dear Maria, Thank you for taking the time to leave a wonderful 5 star Google review. Elfie will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

My and my girlfriend have been looking looking for a flat in central London for months and couldn’t find anything that we liked until we went to Dexters. In my opinion Dexters is the best agency in London . Special thanks to Frankey who was very helpful and patient.

Johan · 23 February 2024

Agent replied · 24 March 2024

Dear Johan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

This was my first experience renting privately and so everything was rather new to me. Kristel from Earl's Court was extremely helpful and the service I received was both friendly and professional. Now I'm really looking forward to moving in to my own studio flat in two months! Thank you to Kristel for helping me to find my place and for guiding me thoroughly through the process of leasing for the first time, making what had seemed like a daunting process very painless and straightforward.

Stephen · 22 June 2020

Agent replied · 21 June 2024

Dear Stephen, Thank you very much for your great review regarding our Earls Court Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I have only praise for the agents of Earls Court Office. I have found them to be exceptionally professional and helpful. In particular, I found Kristel and Charlie very helpful when laying out the options for potential target clientele when renting out my property. They also provided a very comprehensive breakdown of the different levels of service offered by them to landlords to best suit the landlord’s needs. I was impressed by how swift they were in producing a video of the flat then advertising it. Within 24 hours, viewings had started and within 2 weeks the right tenant was accepted. I feel that a significant contributing factor to the above was Kristel’s very proactive attitude. I was then introduced to the property management team manager who has also been extremely helpful. Lisa was very friendly and offered plenty of useful advice from the point of view of a landlord. She was highly willing to help at any time and easily accessible by phone or email.

Jun · 22 June 2020

Agent replied · 21 June 2024

Dear Jun, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earls Court Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I had a really positive experience flat hunting with Elfie Dunn- she is very responsive and took all my key requirements into consideration. Highly recommend trying to connect with her if you’re looking for a good agent at Dexters! :)

Shreya · 13 February 2026

Agent replied · 13 April 2026

Dear Shreya, We really appreciate you taking the time to leave such lovely comments about Elfie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Moving from Australia to London is a big enough challenge for any young family and with a dog as well! Sofia and Charlie gave fantastic customer service and their knowledge was invaluable to us. Sofia managed to find us a property, go through the checks and get us the keys within a very short timeframe. She was happy to answer any questions that we had and she was always available. I can't recommend her and the team Dexter's Earls Court enough.

Beth · 10 January 2020

Agent replied

Dear Beth, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Just moved into my new flat in Earls Court. For someone relocating from out of the country. I'm really happy with the service I received from Dexters and big THANK YOU to Charlie as he was there for all my questions and always so helpful. It can be tricky to look for a new place you call "home", especially when you try to root again in a new country. I feel so lucky that I have come across Dexters and chose this company!

S · 31 December 2019

Agent replied

Dear S, We greatly appreciate you putting aside the time to submit a review about our Earls Court Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

It is such a good experience! Frankey helped me with renting my flat and she was amazing! We were happy with the first one she showed me, she still provide more choices. I would say that is professional! Would 100% recommend! Highly recommend Frankey, very professional and friendly, she helped us find the house we wanted in a very short time.

J · 4 March 2023

Agent replied · 30 July 2023

Dear J Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently had the pleasure of working with Sammi to find a new property in the area, and I couldn't be happier with the experience. Sammi was incredibly helpful, knowledgeable, and dedicated to ensuring I found the perfect place.

Chiara · 24 July 2024

Agent replied · 23 August 2024

Dear Chiara, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I like to write about Lisa Beverlly. Lisa went beyond of call of duty as a managing agent and I would highly recommend her to anyone seeking a professional with exemplary integrity, forethought and zest. What especially impressed me was Lisa's patience. She was less concernad with hastily closing a deal and more concerned with favorable terms. Lisa made what might otherwise have been a tedious ordeal easy and even pleasurable. She had an agreeble and frank manner that was soothing. And her advice was always balanced and sound. In short, Ihad an outstanding experience with Lisa and give her my unqualified recomendation and praise.a

Ludmilla · 4 October 2019

Agent replied

Dear Ludmilla, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earls Court Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Sammi has been incredibly helpful throughout my flat search. He’s been responsive, knowledgeable, and made the entire process so easy. The experience has been smooth and stress-free. Highly recommend him for anyone looking to rent.

Panagiota · 24 September 2024

Agent replied · 24 October 2024

Dear Panagiota We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

As a foreigner, it’s quite exhausting to get a home. In last year, I met Joell when we were very tired of hunting for a month. He was extreamely helpful for our contract and negotiation. Even though our English was imperfect, he was very considerate and kindness. I think this experience left us a good impression in the UK beyond our contract. I’m still living at Earl’s court area and I’m very satisfied. I’d highly recommend Joell and the team.

Sohyun · 31 July 2019

Agent replied

Dear Sohyun, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earls Court Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I recommend this agency. Kristel Lehtla has been exemplary and very professional with us, she fully invested herself trying to fit our expectations the best she could Friendly and careful in her job, she gave us calls to update us even when she was off and it made us feel comfortable Lettings consultant are always nice of course..but Kristel has something more: she’s genuine and not overplaying, we could feel that she is honest and care about clients needs. In a nutshell: she is listening and i believe it’s the greatest quality a letting consultant can have in this hard job Thanks again for your high quality of service and your good mood Yanis

Yan · 31 July 2019

Agent replied

Dear Yanis, We greatly appreciate you putting aside the time to submit a review about our Earls Court Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great service provided by Joell. We called the agency for a flat that we saw online, then Joell offered us to see additional flats - one of which we were the first ones to visit and immediately fell in love with it. Thanks to Joell's professionalism and availability, we'll be moving in next month! He answered all of our questions (and trust me, there were a lot!!) quickly and efficiently. Very happy about this high-quality service! Edit: Our day to day queries are also being managed by Lisa. She is very responsive and helpful. She's been answering to all of our emails in a timely manner and thoroughly. Lisa has managed to sort out most of our problems and questions quickly, which is great when you move in somewhere new!

Faustine · 31 July 2019

Agent replied

Dear Faustine, Thank you for your review regarding your experience with our Earls Court Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I was looking for a property in the Earl's Court area. An agent by the name of Jordan was extremely helpful in all that he did for me. It felt like he was genuinely interested in trying to find me the best place I could afford and never came across as though he was being pushy. And I've seen my share of pushy agents. One literally pushed me into a flat and wouldn't let me leave until i agreed to rent it. I ended up going with another agent but i would highly recommend Dexter's for their excellent service.

Callum · 29 July 2019

Agent replied

Dear Callum, Thank you for your review regarding your experience with our Earls Court Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.

5/5

Google

My experience with the Dexters team in Earls Courts branch was amazing. I was reluctant about going with agents to look for a property to rent, and as a foreigner, I was worry about it because sometimes you don't understand everything. Fortunately, all the team in Dexters help me go through this process, they were really kind and helpful. Especially Joell was an excellent agent and thanks to his great job we are now in a beautiful new home. We always felt support, and he was very professional and clear. We pass through this process without any inconvenience, and it was easier than we thought.

Majo · 29 July 2019

Agent replied

Dear Majo, We are delighted to read that our Earls Court Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great service by Kristel from Dexters, Earls Court! She found me proactively through her system as she knew I was looking for something in this neighbourhood. Kristel was very friendly and professional right from the start and progressed all the paperwork promptly within days. She negotiated a move in date suitable to me and even arranged a second viewing on my request after the initial checks. She was very patient with all my queries and gave me good tips. Warm, positive and friendly, her mannerisms and kind assistance made my house hunt process much easier! Looking forward to all other processes to go smoothly towards an easy move in ahead! I wish Kristel good luck and would highly recommend her and her team.

N · 29 July 2019

Agent replied

Dear N V, I am writing to say thank you for your kind comments about the service you received from our Earls Court Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We were met with excellent service from Kristel and her team. Even during the busiest time of the year, she managed to present us a considerably larger number of properties than any other agency without any setbacks. From my experience, I can assure she prioritizes her clients' interests and puts high effort into finding the best solution. As students just starting independent lives, we are extremely thankful to Kristel for making our very first property hunt a pleasant experience. I do recommend contacting her for related inquiries. Needless to say, professional and friendly service will be guaranteed.

Siim · 29 July 2019

Agent replied

Dear Siim, Having read your review, we would like thank you for your feedback about our Earls Court Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I had a wonderful experience working with Dexters Earls Court Estate Agents. From the moment I entered the office they made me feel welcomed and their top priority. Kristel went above and beyond during my apartment search. Being new to the UK, I had a lot of questions about how rental properties work in London. She was able to answer all my questions and even took the time to call around shops to help me find a few items I had been searching for. I wholeheartedly recommend working with Dexters Earls Court because they have fantastic customer service.

Jessica · 23 June 2019

Agent replied · 21 June 2024

Dear Jessica, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earls Court Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great service by Kristel from Dexters, Earls Court! She found me proactively through her system as she knew I was looking for something in this neighbourhood. Kristel was very friendly and professional right from the start and progressed all the paperwork promptly within days. She negotiated a move in date suitable to me and even arranged a second viewing on my request after the initial checks. She was very patient with all my queries and gave me good tips. Warm, positive and friendly, her mannerisms and kind assistance made my house hunt process much easier! Looking forward to all other processes to go smoothly towards an easy move in ahead! I wish Kristel good luck and would highly recommend her and her team.

N · 23 June 2019

Agent replied · 21 June 2024

Dear N V, I am writing to say thank you for your kind comments about the service you received from our Earls Court Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Georgina Boon helped me moving from another management agent to Dexters. She attended to details and ensured that the transition was seamless. Her responses were swift too. Very happy with the change.

Chiu · 30 March 2026

Agent replied · 13 April 2026

Dear Chiu, Thank you for your kind comments regarding the Earls Court team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

I needed to find a place around Earls Court and had no experience of the area. Ella at Dexters was such a pleasure to deal with, she has extensive knowledge, gave great advice and was extremely responsive to my requests. This was a stress free experience and would recommend Ella and Dexters to anyone who is looking to rent in the area

Steve · 2 December 2022

Agent replied · 30 July 2023

Dear Steve,Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ive been renting in London for over 25 years and to be honest not had the best experience with estate agents. However, my faith has been restored after dealing with Ella at Dexters! What a breath of fresh air; she was brilliant, very knowledgeable, polite and made things happen so seamlessly. Thank you Ella you made the whole process so much easier!

Naomi · 2 December 2022

Agent replied · 30 July 2023

Dear Naomi,Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ella Simpson mades things super easy for us. House moves are always a stress but Ella took the sting out of the entire process. Identified our needs, worked with us well on some back and forth nitty gritty of contract and all the while with a friendly and professional attitude. Spot on! Thank You Ella.

Helen · 30 June 2023

Agent replied · 30 July 2023

Dear Helen, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 501 reviews across 1 platform: 501 on Google.

What is Dexters London's rating?

Dexters London is rated 4.8 out of 5 across all 501 reviews, and 4.8 out of 5 on Google from 501 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters London, 3 Hogarth Place, London, SW5 0QT.

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