Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe met with Kristel yesterday and she showed us a lovely selection of properties, was very informed on the details of each, and chatted away to us as we walked around them. Responded to emails and answered the phone promptly. An overall very positive experience!
Carys · 12 August 2019
Agent replied
Dear Carys, Having read your review, we would like thank you for your feedback about our Earls Court Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
Googlegood company and staffs help us get a good rent, I recommend here
Yi · 23 January 2024
Agent replied · 21 June 2024
Dear Yi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleA fantastic experience with Christopher from Dexters Earls Court, helped my friend and I to find the desired property quickly as well as solving the problems of reference check! Thank you!
Nianhan · 30 July 2022
Agent replied · 30 July 2023
Dear Nianhan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt's really nice to visit the actual property. The manager is friendly and willing to offer a lower price from the landlord.
Douglas · 31 May 2023
Agent replied · 30 July 2023
Dear Douglas, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleReally appreciate the excellent communication and support. Been working with Ella.
Pericles · 23 February 2024
Agent replied · 24 March 2024
Dear Pericles, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI recently made an enquiry about a property hosted by Jasna, she was extremely helpful and professional and was able to answer all my questions regarding the property! I would definitely recommend Dexters Estate Agents based on this experience!
Neha · 30 November 2020
Agent replied
Dear Neha, Thank you so much for the fantastic feedback, the team at Earls Court are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFrankey the manager is helpful and friendly. Really helped me in trying to find my new flat to rent
戴舒扬 · 30 June 2023
Agent replied · 30 July 2023
Dear 戴舒扬, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have nice experiences in Dexters, Kristel who has been a big support for me to find a ideal rental. She is so kind and responsible! She has my case for two years and she is definitely reliable, and a good negotiator!
Tszkwan · 13 October 2019
Agent replied
Dear Tskwan, We are really pleased to read your positive review regarding the service from our Earls Court Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have now found a property but Kristel helped me a lot and always kept me in mind when something new came on. She really listened to what I was after and showed me exactly what I was looking for. Thank you!
Serena · 29 July 2019
Agent replied
Dear Serena, I am writing to say thank you for your kind comments about the service you received from our Earls Court Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleKlesilda helped us with our search for a house. Very professional . She cares about her clients best interest and needs. I highly recommend her
Taha · 2 December 2022
Agent replied · 30 July 2023
Dear Taha, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRichard spoke knowledgeably, and advised me well. I can't say I've ever had a bad experience with Dexters Earls Court; unlike some other agents in the area. Keep up the good work.PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 22 June 2021
Agent replied · 21 June 2024
Dear Andrew, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleReally pleased with the service from Dexters. The staff were all very helpful and kept me regularly updated on upcoming viewings on my property and they provided regular feedback after viewings. I'm very happy with the tenant they found for me.
Audrey · 29 July 2019
Agent replied
Dear Audrey, I am writing to say thank you for your kind comments about the service you received from our Earls Court Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleElla and Dexters were great help for finding an apartment in London! Thanks a lot!
Carl · 2 September 2023
Agent replied · 30 September 2023
Dear Carl, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmazing customer service, especially on viewings with Jasna. She was very friendly, her knowledge of the properties she shows round is 100% and made me feel very comfortable whilst showing me around the property.PositiveProfessionalism
Luvelle · 22 June 2021
Agent replied · 21 June 2024
Dear Luvelle, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleExcellent customer service from Ella, Very friendly
Systems · 22 February 2024
Agent replied · 21 June 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleVery pleased with how Lisa Beverlly handled my moving out process. She responded extremely promptly and resolved all the issues I had immediately. Frankly, before Lisa took over as my property manager I had barely any support from another branch.
Polina · 31 July 2019
Agent replied · 30 July 2023
Dear Polina, We appreciate you taking the time to submit your review regarding the service you received from our Earls Court Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleIts nice to find an estate agents that helps at the initial stages of looking for a property without feeling pushed into anything. A special mention for some great help from kristel who gave me a lot of helpful information.
Cameron · 29 July 2019
Agent replied
Dear Cameron, We are delighted to read that our Earls Court Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleVery pleased with how Lisa Beverlly handled my moving out process. She responded extremely promptly and resolved all the issues I had immediately. Frankly, before Lisa took over as my property manager I had barely any support from another branch.
Polina · 29 July 2019
Agent replied
Dear Polina, We appreciate you taking the time to submit your review regarding the service you received from our Earls Court Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThanks to Dexters Earl’s Court office for being so professional and helpful. I would highly recommend this agency, Richard, Harry, Christopher and Klesilda are all amazing!
E · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
Google(Translated by Google) Uncomfortable with landlords who want to pay full rent + notice period after recurrent problems with pests that have done nothing. You can not live in rats.
(Original)
Obehagligt med hyresvärdar som vill att man ska …
Mohamed · 19 April 2019
Agent replied
Dear Mohamed, I am very concerned to read your review and we would value the opportunity to discuss this with you. As we are unable to locate you on our database to verify your review and if you are a customer of ours, I would appreciate it if you could contact me at customerrelations@dexters.co.uk I would like to look into this matter on your behalf. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe went through Dexters at Earl's Court when looking for a flat and they were great. Beth helped us and she was so friendly! Thank you!PositiveProfessionalism
Anna · 22 June 2022
Agent replied · 21 June 2024
Dear Anna, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat Estate Agency. Ella Simpson, the agent, is extremely professional, friendly and efficient!
May · 31 August 2023
Agent replied · 30 September 2023
Dear May, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Googlehelpful agent when viewing, quick reply and quick work
Henry · 1 December 2023
Agent replied · 31 December 2023
Dear Henry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExtremely pleased with the service I received from Kristel. So helpful and professional. Not pushy at all, will definitely continue looking in the Earls Court area with Dexters. Thank you for your help! Most definitely be recommending you.
Leah · 29 July 2019
Agent replied
Dear Leah, Thank you for your review regarding your experience with our Earls Court Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
