Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

846 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

Part of Dexters, see every office.

Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 846 reviews on 1 platform, including 846 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

846

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

2/5

Google

Been in a dexters property since August and it's pretty dismal, the property is fine, Dexters' service is poor

Kevin · 31 December 2019

Agent replied

Dear Kevin, I am concerned to read your review and would like to discuss this with you in further detail. If you could please contact me at customerrelations@dexters.co.uk, I would like to look into this on your behalf. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Sacha from the Chiswick office was great when I needed help finding my property. Calm, helpful and patient! Great service!

Sahm · 29 July 2019

Agent replied

Dear Sahm, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dan thanks for all the help viewing properties. You are the best and most organised and informed agent in Chiswick!

Mariana · 29 July 2019

Agent replied

Dear Mariana, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Very professional and helpful. Sacha helped a ton to settle a lot of my queries. Would recommend to anyone!!

Revlow · 29 July 2019

Agent replied

Dear DJ Revlow, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Fantastic service from start to finish. Open and honest advice coupled with great communication was a massive help.

Michael · 29 July 2019

Agent replied

Dear Michael, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Very impressed by Ginevra and Aaron in the lettings team. Brilliant performance all around

Sam · 27 November 2020

Agent replied

Dear Sam, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I would highly recommend the lettings team at Dexters Chiswick! They were very helpful with my search.

Lily · 7 December 2019

Agent replied

Dear Lily, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great advice, lots of viewings, quick to respond, easy to contact, pleasant and professional

Lloyd · 14 October 2020

Agent replied

Dear Lloyd, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Had the pleasure of meeting Sasha Monrose a very delightful young lady who knows her job well

Tracy · 29 July 2019

Agent replied

Dear Tracy, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Very impressed with the service received by Arek! Highly recommend Dexters in Chiswick

Magdalena · 4 December 2020

Agent replied

Dear Magdalena, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Thank you for your effort, kindness and fast actions Narayan.

Selcan · 9 June 2021

Agent replied

Dear Selcan, It’s great to hear that you have had a brilliant experience with Narayan in our Chiswick office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Lesley Alford Customer Relations Team

5/5

Google

Very professional service & the staff are very personable. I will continue to use Dexter’s in Chiswick.

F · 1 October 2018

Agent replied

Dear F Donovan, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Very professional service, staff were quick to respond to our queries and were very helpful

Abi · 4 October 2019

Agent replied

Dear Abi, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Natasha found me the perfect flat without a hitch and was flexible to my needs.

Wayne · 29 July 2019

Agent replied

Dear Wayne, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great experience with Dexters found Alexander helpful during my tenancy. I would highly recommend them.

Stitch · 29 July 2019

Agent replied

Dear Stitch Lab Studio, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Very professional, would happily use them again when looking for a next property to rent.

Mathew · 29 July 2019

Agent replied

Dear Mathew, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Akshay and Emma have been amazing in helping us look for the right property.

Mitesh · 14 December 2019

Agent replied

Dear Mit, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great service from Ginevra in Lettings, very professional, positive and responsive.

Vanessa · 18 November 2020

Agent replied

Dear Vanessa, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. Kind regards, Evie Fisher Customer Relations Team

1/5

Google

Do not even think about renting from here - terrible.

Andrea · 6 February 2021

Agent replied

Dear Andrea, I have tried to trace your name on our database but have been unable to find you. If you could give me some further details along with your full name and email address, I can then look into this for you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team

4/5

Google

Very positive. Requests from both us and our tenants sorted out quickly and professionally.

John · 29 July 2019

Agent replied

Dear John, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

First-rate service from the Chiswick office. Efficient, pro-active and professional. An impressive team.

Alessandra · 29 July 2019

Agent replied

Dear Alessandra, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Excellent service - far better than any other estate agent I've encountered!

Nikki · 1 October 2019

Agent replied · 30 September 2023

Dear Nikki, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Sacha in Dexters on Chiswick high street was great and very helpful.

Ciaran · 29 July 2019

Agent replied

Dear Ciaran, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.

5/5

Google

Excellent service - far better than any other estate agent I've encountered!

Nikki · 29 July 2019

Agent replied

Dear Nikki, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

The Trusted Agent

Is this your office? Claim your page.