Trusted Agent profile · London
★★★★★
1,025 reviews across 1 platform
170 High Street, London, W3 6QZ
Part of Dexters, see every office.
Dexters's office in London, at 170 High Street, is rated 4.8 out of 5 across 1,025 reviews on 1 platform, including 1,025 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGOOD service and quick response. Always esay to communicte. Helped me on finding a good tenant. Would definitely recommend to others.
Dear Eki, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHelpful and thoughtful team, really happy with the new home
Dear Alex, thank you for your 5* review. We are pleased to read that you have had great service and we wish you the best in your new home. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleHave dealt with the amazing team in the lettings department on more than one occasion. Top class professionals and very polite. Highly recommended.
Dear Stuey, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
5/5
GoogleWhat a splendid job John has done on selling my flat! Top guys he is, will use again in future
Dear Bobby, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleThey are really useful and help us whenever we request! Our experience with them has been until now, really good!!
Dear Stefano, Thank you for taking the time to post a rating regarding your experience with our Acton office. Every source of feedback is important, and we are delighted to see that you have awarded us five stars. We wish you the very best, Mollie De-la-haye Customer Relations Team
5/5
GoogleReally happy with Cass and the Team, they always assist me with any problems, a special mention for Billy too!
Dear V Martin, Having read your review, we would like thank you for your feedback about our Acton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
Googleamazing service, great helpful people
Dear Aaron, Thank you for your lovely comments and 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHighly helpful, timely service and great range of properties
Dear Kevin, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleVery impressed by Chris and his professional approach. Keep up the good work .
Dear Neil, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
4/5
GoogleCharged expensive fees as most letting agents do, but we were pleased with the service we got in return.
Dear Sally, thank you for taking the time to leave your great review. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleVery good service and friendly team. Highly recommended
Dear François, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleJohn, has been so helpful over the phone in regards to area information and property value. Would definitely recommend this company.
Dear Mesh308, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
1/5
GoogleDexters has withdrawn £200 excess rent from my bank account for 2 consecutive months....absolutely shambolic.
Dear Saaket, I understand that Chris Donovan from our Tenancy Management team, has been in touch with you in order to resolve this matter. If you have any further queries, please do not hesitate to contact us at md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
5/5
GoogleVery happy with the team at Dexters Acton, they made my house buying journey very easy. Many thanks
Dear Nigel, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleIf you are buying/ selling ask for John Fletcher at Dexters - really switched on and helpful guy.
Dear Rabya, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAwesome customer service from Ellie when purchasing my property! Will definitely be recommending to friends and family!
Dear Jodie, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleJohn F was extremely helpful when I needed advice on the market in the area. Would recommend
Dear Marcus, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleProfessional, and quick help in dealing with all the problems and the needs of housing. Worth recommending.
Dear Aleksandra, we really appreciate your feedback for the team in Acton. They do work so hard for all our customers and clients and it's really encouraging when time is taken to given them credit where credit is due. Kind regards, Hayley Marner customerrelations@dexters.co.uk
5/5
GoogleDefinitely a pleasure to work with them to find a place in west London. Highly suggested
Dear Ennio, Thank you for taking the time to write a review about the great service you received from our Acton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
3/5
GoogleThe best in the area, the biggest choice, very personal service, are in for a challenge.
Dear Wendel, Having read your review, we would like thank you for your feedback about our Acton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI received excellent service from this branch and eventually bought a house through them.
Dear George, Thank you for your great review regarding our Acton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat Customer Service, friendly and efficient representatives offering support during and after their normal working hours.
Dear Martin, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAmazing service from Billy and Wassim. Very happy with the house and communication throughout! 5 star.
Dear Barry, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThanks so much to the sales department for the excellent service!
Dear Sam & Kiran, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. Kind regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
