Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery disappointed with my early end of contract with the agency. After agreeing on the early tenancy and paying/ losing almost all of our deposit, the agency decided that we have another outstanding bill.
The little deposit was transferred after a month and should’ve been in 10 working days.
Cristian · 27 August 2020
Agent replied · 27 August 2023
Dear Christian, We were sorry to read your review and have been trying to contact you to discuss your review further but to no avail. If you would like to contact us directly, we would be happy to arrange a convenient time to speak to you. md@customerrelationsteam.co.uk Kind regards Lily Tandy Customer Relations Team
★★★★★ 5/5
GoogleDexter's were incredibly helpful and efficient.
A special call out to Carlos, who went out of his way to make sure he understood what we were looking for, but also guided us through the process to ensure that within 48 hours, we found our perfect house and got our application approved.
Rob · 28 August 2019
Agent replied
Dear Rob, Thank you for your review regarding your experience with our Fulham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI wholly recommend the team at Dexters Fulham, who helped me sell my house. They were at all times extremely professional, entirely reliable and ensured that there were a steady stream of viewings. I must single out both Elliott and Aaron who were on hand throughout the whole process. Highly recommended.
Phillip · 29 July 2019
Agent replied
Dear Phillip, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Fulham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience buying my first property through Dexter's Fulham. Was quite a daunting prospect at first but with the help of Chris and Tadas I was able to get it all done within 6 weeks! Would definitely recommend for anyone looking to get themselves on the property ladder.
Steve · 21 October 2019
Agent replied
Dear Steve, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Fulham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAlexandra and the Dexter's Team at the Fulham office have provided an excellent service and I would highly recommend them. They are very responsive and were pro-active in relation to my property search.
Alexandra, has been helpful and pro-active throughout the entire process!!
Stephen · 27 August 2021
Agent replied
Dear Stephen. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleI live in the US now after a decade in Fulham, & cannot praise my agent Shernitta Hutchinson highly enough. She liaises fluently with myself & the tenants, always quickly bringing issues to my attention, despite the distance. With her handling my Felden Street home, I feel a great relief.
Wendy · 28 August 2019
Agent replied
Dear Wendy, We are delighted to read that our Fulham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSuper great way to find a home in London! I worked with a nice staff member, Georgina Boon, and she was amazing. Good at communicating, and getting things done on time as well as just super friendly. Highly recommend!!
Sarah · 25 March 2022
Agent replied
Dear Sarah, thank you for your 5* review. We are pleased to read about your great experience with Georgina in our Fulham office. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Avni and Devin at Dexter’s Fulham, they made everything so easy and I’m really happy with how quickly we completed. Definitely recommend
Natalia · 28 July 2023
Agent replied · 27 August 2023
Dear Natalia, Thank you for your kind comments regarding Avni and Devin. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleA really professional service from the day I registered. I Viewed a number of properties with Elliott before finding my dream first home!
The whole team were courteous and helpful everytime I spoke to them.
Nothing was too much trouble and I couldn’t thank or recommend the team at Dexters anymore!
Molly · 28 August 2018
Agent replied
Dear Molly, Thank you for taking the time to write a review about the great service you received from our Fulham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleWe have just completed on a property with the team this week. Liz and Avni have both been fantastic through the process, very helpful and responsive on all queries. Would definitely recommend them as an agent to anyone!
Freddie · 25 March 2022
Agent replied
Dear Freddie, thank you for your 5* review. We are thrilled to see that you have had a fantastic experience with our Fulham office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleUsing Dexters to rent out flat in Fulham. They are all nice and friendly. They are very good in responding to emails which I think is brilliant. Good communication over the telephone too.
Camille · 26 October 2022
Agent replied
Dear Camille, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLiz from Dexters provided an outstanding service when we recently bought a property. She was extremely professional, efficient and helpful throughout the process with every matter that arose. Will from Dexters was also exceptionally supportive. Highly recommended.
Mark · 29 April 2022
Agent replied
Dear Mark, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have always found Shernitta to react promptly to any queries or requests we may have and these are often sorted within the working day. She is the reassuring and helpful face of Dexter’s for us and we are grateful that she remains our first point of contact.
Carol · 5 September 2019
Agent replied
Dear Carol, Thank you for your review regarding your experience with our Fulham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI currently rent my property with Dexters Fulham, and have been very pleased throughout my tenancy with the service of my Property Manager Shernitta. The very few issues we have had were resolved incredibly quickly, with no problems at all.
Great service that I would recommend to anyone.
Jack · 28 August 2019
Agent replied
Dear Jack, We are really pleased to read your positive review regarding the service from our Fulham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had an amazing experience with Dexters
Jalal especially was extremely helpful and kind and we are grateful for his help
Salakodaniel · 26 September 2023
Agent replied · 25 November 2023
Dear Salakodaniel, We really appreciate you taking the time to leave such lovely comments about Jalal. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI've dealt with a number of letting agents in the past and in my experience, Dexters was very positive. I've received really excellent service from Thalia - she is knowledgeable and very helpful. On top of that, I felt she was genuinely interested and cared about us!
Joanna · 29 July 2019
Agent replied
Dear Joanna, We appreciate you taking the time to submit your review regarding the service you received from our Fulham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSuper great way to find a home in London! I worked with a nice staff member, Georgina Boon, and she was amazing. Good at communicating, and getting things done on time as well as just super friendly. Highly recommend!!
Sarah · 1 October 2021
Agent replied
Dear Sarah, thank you for your 5* review. We are pleased to read about your great experience with Georgina in our Fulham office. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe've done a few viewings with James and he has been extremely helpful, professional and engaged just at the right level. He gave us space but also assisted and offered advice when needed. He was very competent and professional.
Aleksandra · 27 August 2021
Agent replied · 27 August 2023
Dear Aleksandra, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe have used Dexters to find our last 2 flats in London. Jon Chandler-Gray in particular was amazing at helping us find a flat remotely during the pandemic, and goes above the call of duty with additional requests and lease amendments. Highly recommend!
Lucy · 28 September 2020
Agent replied
Dear Lucy, We are delighted that you took the time to leave such a fantastic review which the Fulham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAs first time buyers, myself and my wife needed help through the process and Dexter's staff were more than willing to go at our pace. They helped us find what we were looking for, and made the process far less stressful than it might have been.
James · 29 July 2019
Agent replied
Dear James, I am writing to say thank you for your kind comments about the service you received from our Fulham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe had the pleasure of meeting William Fowler at Dexters who has been instrumental in securing a new home for us. His customer service is very personalized and thoughtful, and I would strongly recommend to approach William if you are looking for your new dream property!
Hope · 29 July 2019
Agent replied
Dear Nadzeya, I am writing to say thank you for your kind comments about the service you received from our Fulham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleMaddy really helped us on the day. She went above and beyond, we are happy with the property
Craig · 26 October 2023
Agent replied · 25 November 2023
Dear Craig, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have worked with Dexters Fulham branch on a number of transactions and the level of professionalism in the team is un-rivalled. Chris (the manager) knows the market extremely well and I would not trust anyone else to do a better job marketing my property.
Jordan · 21 October 2019
Agent replied
Dear Jordan, I am writing to say thank you for your kind comments about the service you received from our Fulham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleCharlie & Liz provided an excellent service in selling a Lion house in Parsons Green. Found a solid buyer and the whole experience was smooth till exchange and completion. Well done!
Vincenzo · 27 August 2022
Agent replied
Dear Vincenzo, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
