Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTatiana helped us go through the entire process quickly and made sure we had everything we needed when moving in. Great service!
Matei · 29 July 2019
Agent replied
Dear Matei, I am writing to say thank you for your kind comments about the service you received from our Clapham High Street Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 1/5
GoogleDisappointing first impression. Booked in some viewings and they were cancelled a few hours before as the agent had double booked himself.
Harvey · 29 July 2019
Agent replied
Dear Harvey, Thank you for your review however I am sorry to read that you have been unhappy with our Clapham High Street office. I understand that the area Director, Adam Myall, has been trying to contact you in regards to this matter. If you could give him a call back on 020 7483 6364, he would be keen to discuss this with you. If you have any other queries, please don't hesitate to contact me at molliedelahaye@dexters.co.uk. In the meantime I would like to thank you for bringing this to our attention. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleFinding a flat in London seemed like an impossible task, but Levi and his colleagues were really helpful to us. Very grateful!
Owen · 29 July 2019
Agent replied
Dear Owen, I am writing to say thank you for your kind comments about the service you received from our Clapham High Street Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHave used Dexters for over a decade and has always been a pleasure to deal with Adam, Andrew and their team. Would highly recommend.
Silvia · 7 September 2017
Agent replied
Dear Silvia, Thank you very much for your great review regarding our Clapham High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat team, pretty efficient and friendly. I have worked with Dexters Clapham North for quite a few years and would happily recommend their services!
Steven · 11 July 2017
Agent replied
Dear Mr Schroder, we are very happy to hear you received a 5 star service from our Clapham High Street Office. We pride ourselves on giving an excellent service to our customers and clients and delighted that you would recommend our services. We wish you best of luck in the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleHave used Dexters for over a decade and has always been a pleasure to deal with Adam, Andrew and their team. Would highly recommend.
Silvia · 23 June 2017
Agent replied · 21 June 2024
Dear Silvia, Thank you very much for your great review regarding our Clapham High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI've been with these guys for 10+ years and they are fast, attentive and professional. Everything you need from an agent.
James · 29 July 2019
Agent replied
Dear James, Thank you very much for your great review regarding our Clapham High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleRang to ask Levi a question - he was very helpful - called around and rang me back with the answer!
Annabella · 29 July 2019
Agent replied
Dear Annabella, Thank you for your review regarding your experience with our Clapham High Street Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery professional through and through. Staff is very nice, considerate and communication flow is superb. Very positively surprised with the quality.
Diogo · 29 July 2019
Agent replied
Dear Diogo, We appreciate you taking the time to submit your review regarding the service you received from our Clapham High Street Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleWorst experience of an estate agency to date. If you are moving to the Clapham area do not choose dexters!
Nicholas · 4 October 2019
Agent replied
Dear Nicholas, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery happy with the service we recieved from Paula Baptista, this is the best agency we had to deal with.
Jessica · 29 July 2019
Agent replied
Dear Jessica, Thank you very much for your great review regarding our Clapham High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat Service from Kulisha in regards to the replacement of my boiler - fitted and functioning within the same week.
Lisa · 29 July 2019
Agent replied
Dear Lisa, We appreciate you taking the time to submit your review regarding the service you received from our Clapham High Street Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleI found Will in the rental department to be extremely helpful, friendly and straight up, and I appreciated his honesty.
Tara · 29 July 2019
Agent replied
Dear Tara, Thank you for taking the time to write a review about the great service you received from our Clapham High Street Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
Googlevery happy with the efficiency of dexters! especially levi and natasha! both been very helpful when signing for our property
Catherine · 29 July 2019
Agent replied
Dear Catherine, We greatly appreciate you putting aside the time to submit a review about our Clapham High Street Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleAfter several mix ups and mis-communications with different agents, I was really grateful to Charlie for looking into things for me and taking the time to speak direct on the phone to explain what was happening/had happened, and importantly get things back on track.
Rebecca · 21 August 2021
★★★★★ 5/5
GoogleThe team at Dexter's in Clapham are very hard working, extremely knowledgeable and friendly, Keep up the great work
Alan · 29 July 2019
Agent replied
Dear Alan, I am writing to say thank you for your kind comments about the service you received from our Clapham High Street Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleBeen dealing with Dexter’s through Charlotte Kennedy for almost a year now and we have always received great service
Matthew · 29 July 2019
Agent replied
Dear Matthew, Thank you for your review regarding your experience with our Clapham High Street Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleVery happy with the service of this company, particularly the agent we worked with, Levi. Very professional, would recommend.
Ben · 29 July 2019
Agent replied
Dear Ben, Thank you very much for your great review regarding our Clapham High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from the office in Clapham, particularly from Adam Myall who is always attentive and gives great service.
Peter · 29 July 2019
Agent replied
Dear Peter, We are really pleased to read your positive review regarding the service from our Clapham High Street Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleGreat service, couldn't have asked for anything more. The agent we have dealt with (Levi) has been very helpful
George · 29 July 2019
Agent replied
Dear George, We are delighted to read that our Clapham High Street Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleVery happy with the service provided by Gabriel and Talvinder in securing the sale of 3 properties. Thank you.
Abby · 29 July 2019
Agent replied
Dear Abby, I am writing to say thank you for your kind comments about the service you received from our Clapham High Street Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleSo far my best london housing experience
Sanjay Katiyar my tenancy manager has been really helpful anyhow,anytime!
Really Happy
Andrea · 29 July 2019
Agent replied
Dear Andrea, We greatly appreciate you putting aside the time to submit a review about our Clapham High Street Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat and responsive agency, knew exactly what we wanted and have helped enormously. Thanks especially to Jodie and Levi!
Jonno · 29 July 2019
Agent replied
Dear Jonno, Having read your review, we would like thank you for your feedback about our Clapham High Street Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJames from Dexters has always been very helpful in responding to all my queries in a timely manner.
Gemma · 29 July 2019
Agent replied
Dear Gemma, I am writing to say thank you for your kind comments about the service you received from our Clapham High Street Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
