Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have lived in SW London (Putney) for many years and dealt with Dexters on a few occasions - most recently Fergus whom was an absolute pleasure. Easy to deal with, very responsive and understood the criteria set out so as to not waste time. Would recommend highly!
Alan · 18 December 2020
Agent replied
Dear Alan, We are delighted that you took the time to leave such a fantastic review which the Putney team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGood agents! Especially Leila!
Emily · 29 July 2019
Agent replied
Dear Emily, We are delighted to read that our Putney Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleBen and the team delivered a fantastic service for us, particularly in sourcing suitable flats, being flexible with viewings and also with follow ups during and after the process had finished. Very professional and amiable team.
Pete · 29 July 2019
★★★★★ 5/5
GoogleMrika Nikolli in the Property management service department was excellent, we had a few issues with the property while there and she had them fixed within days of our calling, remembering every time to tell the contractor not to let the cat out. There should be more like her in the industry.
Nick · 29 July 2019
Agent replied
Dear Nick, I am writing to say thank you for your kind comments about the service you received from our Putney Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Amalia from Dexters. We rented a property in Putney and she was very helpful and understanding with us.
Plamena · 29 October 2023
Agent replied · 24 August 2024
Dear Plamena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have been looking for a property for the best part of a few months and have experienced excellent service Dexters Putney, specifically Regan Callender. He has been extremely helpful and responsive in answering all queries we have had so far, which we are very thankful for!
Jordan · 18 December 2020
Agent replied
Dear Jordan. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI viewed properties with Fergus Jones this week and was impressed by his friendly yet professional manner. Not only did he provide detailed information about the properties but he was very informative about the local area, detailing it to my requirements. I would highly recommend him.
Julie · 15 January 2021
Agent replied
Dear Julie, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe had a great day of viewings with Fergus who showed us an excellent range of properties. He was very knowledgable about the area and is friendly yet professional. I would definitely recommend using Dexters, Putney.
Hattie · 25 August 2022
Agent replied · 24 August 2024
Dear Harriett, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI would rate Paula Baptista 5 star, she looks after our property as it is her own and go the extra mile. Over 14 years of tenancy she is in a class of her own. Dexters has a gem in Paula and hope they keep her for a long time.
Johannes · 29 July 2019
Agent replied
Dear Johannes, Thank you for your review regarding your experience with our Putney Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe have been renting through Dexters (Putney) for the past 3 years and have been very impressed with their service.
Craig Coles who deals with the property managment side and his team are dedicated, polite and very efficient making what would be a stressful process so easy.
Thank you!
Ludo
Ludo · 29 July 2019
Agent replied
Dear Ludo, We greatly appreciate you putting aside the time to submit a review about our Putney Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleTommy Lane gave me the best customer service I have ever received. Making my impression of Dexters by far the best estate agents I have ever dealt with. Lovely man, everything sounded very fair enough!
Laura · 25 August 2022
Agent replied · 24 August 2024
Dear Laura, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleRegan has the proficient vocab of any budding young Estate Agent. His repertoire of property buzzwords is exquisite, namely "position" "increase" "up-and coming" and "other options". All in all he was quick to respond and had some great local pub recommendations. Until next time Regan.
Robert · 19 December 2020
Agent replied
Dear Robert. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleChantal, Leila and the rest of the Dexters team were super friendly, took time to listen to what we liked and didn't like. And certainly weren't offended if we didn't like somewhere. They found us a great flat in a stunning location for a reasonable price. Would recommend them.
Matt · 29 July 2019
Agent replied
Dear Matt, I wanted to say thank you for your kind comments about the service you received from our Putney Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleWe had a great experience with Liz at Dexters. She followed up on our reference process very diligently and patiently despite a few issues! Very friendly and helpful. 5 stars for her, one less for Dexters - the fees are very high for basic paperwork and check in procedures.
Charles · 29 July 2019
Agent replied
Dear Charles, Thank you very much for your great review regarding our Putney Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 1/5
GoogleI have to say I was expecting Dexters to be more responsible and professional.
On the day we moved in, we were instantly disappointed with the status of our rental property; dirty floor, food smells, broken lights and bathroom window out of …
Aya · 9 April 2021
Agent replied
Dear Aya, I understand that our Property Management Director, Lee Porter is currently looking into your move in and will come back to you once she has reviewed this with the team. We are of course sorry that you have had cause to post this review and can assure you that we will be working to resolve this as soon as possible. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWow, how can I express my gratitude for this team! They went above and beyond and made what seemed impossible possible for us. From the very beginning of our house research, they focused on understanding our needs and wish list and showed …
Ceylan · 2 February 2021
Agent replied
Dear Ceylan. We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat customer service from Elizabeth at Dexters in Putney. She found us the perfect selection of properties to view at short notice and knew so much about the area. I’ve used a number of other letting agents in London before, Elizabeth at Dexters by far the best!
Frank · 29 July 2019
Agent replied
Dear Frank, I am writing to say thank you for your kind comments about the service you received from our Putney Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAs potential purchasers, we have been looked after by Fergus who has been excellent throughout. He listens carefully and attentively to what we are looking for and tailors his recommendations accordingly. A great balance of keeping us informed without being too pushy.
Luke · 16 February 2021
Agent replied
Dear Luke, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFergus did such a great job on selling our flat! The communication was excellent throughout all of the viewings and we felt totally confident in him handling the sale. We will definitely use Dexters again in the future...PositiveResponsiveness, Professionalism
Caroline · 25 August 2021
Agent replied
Dear Caroline, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleHappy to share a positive experience with Paula Baptista in the Property Management team, as since she took over the responsibility for the block I live in, she has been very professional and supportive with the landlord. And always with a smile and a positive attitude.
Andrea · 29 July 2019
Agent replied
Dear Andrea, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Putney Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThe service was fantastic, I was surprised by the amount of properties they managed to find in my desired area, and within my price range. I will definitely use this branch of Dexter's again. Thank you all for making my move as stress free as possible!
Zoe · 29 July 2019
Agent replied
Dear Zoe, I am writing to say thank you for your kind comments about the service you received from our Putney Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleSharon Ballard has provided a great service to us, managing the letting of our flat. She has been good with communication, promptly responding and resolving matters in a professional manner. I can definitely recommend Dexters for lettings - it has been a pleasure working with you.
Michael · 29 July 2019
Agent replied
Dear Michael, Having read your review, we would like thank you for your feedback about our Putney Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFergus Jones at Dexter's has been instrumental in assisting us with our property search in Putney. He is incredibly professional, personable, knowledgeable and trustworthy. I would highly recommend working with him.
Charlie · 25 August 2022
Agent replied · 24 August 2024
Dear Charlie, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have rented with dexters for a while now and have never had any problems. Issues have always been dealt with very quickly and whoever we have dealt with have been great. Paul has recently taken over and has been very helpful so far.
L · 29 July 2019
Agent replied
Dear Sir/Madam, Thank you very much for your great review regarding our Putney Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
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