Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThe most shocking service I've ever experienced. I spent 4 months chasing down a numerous amount of property. No one answers the calls and not a single email has been replied too. I wouldn't mind spending the time and effort to chase them if it led somewhere but all it did was cost me and waste my time. When I finally was able to reach someone every property I enquired about was taken even though they all stayed on the website for a further two months and when I went to visit then in person all the units where still vacant. Very upsetting.
Akib · 4 May 2025
Agent replied · 11 August 2025
Dear Akib, we sincerely apologise for your experience. This is not the level of service we strive to provide. Your feedback is crucial and we'll investigate the communication issues you faced. Thank you for bringing this to our attention.
★★★★★ 1/5
TrustpilotBuilding Management Nightmare
I work in one of the buildings they manage @ 100 Hancock Street, Quincy, MA 02368 and it is horrible. They will consistently turn off the heat in the winter and the heat will not turn on until the afternoon. They will blow heat in the summer and not properly vent the building. It is a nightmare working in this building!!!
Matthew · 23 January 2025
★★★★★ 1/5
GoogleNobody is ever available to talk to or even reply to emails
H · 27 March 2023
Agent replied · 13 June 2024
Thank you for taking the time to share your feedback. We’re sorry to hear we did not meet your expectations. Please reach out to our local office to discuss your concerns further.
★★★★★ 5/5
TrustpilotThe partnership with Cushman &…
The partnership with Cushman & Wakefield was a very good choice for our company. We have seen impressive improvements in the centre, especially in regards to the tenant mix as well as a decrease in operation costs for the centre.
Kl · 26 March 2025
★★★★★ 1/5
GoogleManage the building I live in. Are terrible overcharge us and charge us for works never undertaken. Are also terrible in getting back to us, and dealing with our concerns.
Jake · 26 March 2024
Agent replied · 13 June 2024
We sincerely apologize for the less than satisfactory experience you had with our team. Your feedback is genuinely important to us, and we want to express our empathy for any frustration or inconvenience this may have caused.
We take full responsibility for the issues you faced, and we want to assure you that we are committed to addressing this matter promptly and internally.
For a swift resolution, we recommend reaching out to our local office directly for immediate assistance with your concern.
Once again, we apologize and aim to regain your trust as we strive to become your preferred real estate agency.
★★★★★ 1/5
GoogleWorst experience ever!! Worked at this place as temporary worker back in May 2013. The contract was supposed to last a month but I was let go after the first day due to the business apparent low budget, if this was the case why offer the position in the first place!. My supervisor was very unhelpful and to make matters worst they refused to even pay me for that day!
Spencer · 15 June 2017
★★★★★ 1/5
GoogleVery bad service was trying to view a property they are always busy and will not get back to you
EMRAH · 27 March 2020
Agent replied · 13 June 2024
Hi Emrah, can you provide further information about the bad service you received and the property you were trying to view so we can assess what happened? Thank you.
★★★★★ 1/5
TrustpilotMala experiencia, nunca firmes contratos con ellos
He sido inquilino de uno de sus centros comerciales. No les importa en absoluto si tu negocio va bien o mal, ni cualquier iniciativa para mejorar tus ventas, tan solo buscan rotar inquilinos con contratos leoninos
S · 29 November 2022
★★★★★ 5/5
GoogleThe lady in the postroom is a diamond very polite and most generous
DADDYCOOL · 27 March 2023
★★★★★ 5/5
GoogleEVERYTHING IS DONE QUICKLY AND EFFICIENTLY HERE @!!!
Bones · 28 December 2017
★★★★★ 1/5
GoogleRating only, no written review.
Chelsea · 27 March 2023
Agent replied · 13 June 2024
We are sorry you’ve had a negative experience with Cushman & Wakefield at both our City and West End offices. We are committed to continuously improving our services, please share the details that prompted this review with us at complaints@cushwake.com.
★★★★★ 1/5
GoogleRating only, no written review.
Hemantha · 27 March 2022
Agent replied · 13 June 2024
Hi Hemantha,
We are sorry you’ve had a negative experience with Cushman & Wakefield. We are committed to continuously improving our services, and our interactions with our stakeholders. Please share the details that prompted this review with us at complaints@cushwake.com.
★★★★★ 5/5
GoogleRating only, no written review.
Total · 28 March 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
