Cockburn Estate Agents Mottingham- Sales reviews

★★★★★ 5/5

Google

When I decided to sell my property, I contacted several local estate agents. I decided to go with Cockburn not only because their fee was competitive, but also because I felt they provided the most realistic valuation. It’s also good to support a local independent agent rather than a national chain. I trusted their post-offer support. As we know, the process can be extremely stressful, and a lot of things can go wrong, but Catherine kept communication between all parties clear and sent me regular updates from the buyer’s side and all the conveyancers involved. This contributed to a successful completion. Did I mention that Cockburn found the perfect buyer within days and negotiated the price like champions? I couldn’t have asked for a better outcome or service. I can wholeheartedly recommend Cockburn. Thank you.

Kinga · 8 April 2026

★★★★★ 5/5

Google

I had a great experience buying my home with Cockburn. The whole process went smoothly from start to finish, and communication was clear and timely throughout. The team was professional, helpful, and always happy to answer any questions, which made the process far less stressful. Everything went well, and I’m very happy with the service I received. Thanks Rob for all your help.

Alice · 26 February 2026

★★★★★ 5/5

Google

We had a great experience when dealing with a chain where you guys were at the bottom. I have to say that Loveleen was fantastic, really proactive, excellent at communication and really helped all the clients get the deal over the line and moving on to the next stages of their lives. Thanks so much for all your help.

Michael · 26 November 2025

★★★★★ 5/5

Google

Rob and his team recently helped us sell my Mother in laws house. There were a few bumps along the road with the legal process, but Cathy in the sales progression team was constantly on the ball, chasing everyone and making sure we completed before Christmas. Thank you all for your help!

Denis · 26 January 2026

★★★★★ 1/5

Google

1. Terrible Experience, Avoid at All Costs Cockburn Lettings is the worst letting agency I’ve ever dealt with. Their communication is appalling, they ignore emails, dodge phone calls, and fail to address critical issues. They completely mishandled my tenancy deposit dispute and showed zero accountability for their mistakes. This company is unprofessional, disorganized, and clearly only cares about collecting fees. I wouldn’t trust them to manage anything.

Marie · 26 March 2025

★★★★★ 5/5

Google

We bought a property with Cockburn Estate agents, Rob was very helpful and attentive. He recommend broker and solicitors, showed us the property several times upon our request and Catherine kept us updated. On the day of completion we received our keys and we got a gift box with snacks which was very kind gesture. It took almost 5 months to complete but overall great experience.

Georgios · 26 March 2025

★★★★★ 5/5

Google

🏡 Outstanding Service from Cockburn in New Eltham! We are extremely happy with the service we received during the entire sale of our house. The professionalism and care shown by the Cockburn team were truly exceptional from start to finish. The Initial Stages: Initial Consultation (Sam): Our first meeting with Sam set the standard. He was highly professional, not pushy, and focused entirely on facts and a realistic valuation. He clearly walked us through the entire sales process, providing great clarity. A Caring and Professional Team: Every step that followed involved caring and professional individuals who took their roles seriously and executed each task with pride. Marketing Efficiency: Once we agreed to proceed, things moved swiftly. The photographer was booked the very next day. They expertly staged our house, and the photos were completed quickly. Lauren then compiled all the marketing material, and the advertisement was live within 48 hours of the photos being taken. The Sales Engine (Rob): The sales engine kicked into high gear with Rob at the helm. Rob brought incredible expertise, personally handling almost all of the viewings. He is soft-spoken, highly knowledgeable, and refreshingly non-pushy. Sales Progression & Completion: Sales Progression (Catherine): Once the buyer was found, Catherine efficiently took over the sales progression. She provided regular updates, and if we had any queries, she responded immediately. At no point did we feel there was nobody to talk to, her support was invaluable. Solicitor Recommendation (Zara): We also used the solicitors firm recommended by Cockburn, and our solicitor, Zara, was super efficient and always available. The seamless coordination between the agent and the solicitor made a huge difference. If anyone is looking to sell their property, I would highly recommend this efficient team!

Jatin · 26 December 2025

★★★★★ 5/5

Google

Just wanted to shout out to Rob & Cathy at Cockburn. Many times during the sale of my flat, I was tempted to pack it all in. They kept me at it, and we finally got the sale over the line. Thanks again for all your help. David

David · 14 May 2025

★★★★★ 5/5

Google

Catherine was brilliant and made the process easy and stress free. Always available to help with any questions on the phone or even when I popped in to the office. I’ll definitely be using Cockburn again for all future property business. Thank you!

Alex · 26 March 2025

★★★★★ 5/5

Google

Following completion on our new property I would like to leave a very positive review here for Catherine, Rob and Peter who provided an outstanding level of service throughout our property buying journey with a very positive estate agent experience start to finish. Thoroughly recommend. 5 stars. C

Carl · 15 April 2026

★★★★★ 1/5

Google

I’ve had an incredibly frustrating experience with Cockburn Lettings, and I feel compelled to warn others about their terrible communication and lack of support throughout the tenancy process. From the start, communication has been inconsistent and unreliable. When it came to resolving key issues related to our tenancy, Cockburn was unresponsive and unhelpful, despite us reaching out multiple times. We were left to handle everything ourselves, including dealing with the tenancy deposit dispute, which was completely mismanaged on their end. They ignored important emails and failed to submit evidence to the Tenancy Deposit Scheme, despite having all the necessary documentation. This has caused us significant financial stress and inconvenience, which could have been easily avoided had they fulfilled their obligations. Customer service is non-existent. They made no effort to keep us informed or provide any real assistance. It’s clear that Cockburn cares more about collecting their fees than actually helping tenants or landlords. If you’re considering using Cockburn, I strongly advise against it. There are plenty of other letting agencies that value communication and customer service. Cockburn is not one of them.

Hannah · 26 March 2025

★★★★★ 5/5

Google

We bought our first house through Cockburn Estate agency and can honestly say if it wasn’t for Loveleen the Sales Progressor, this purchase would have fallen through. We encountered many hurdles over what was 5.5 month process from offer to completion, and the wider team (Peter and Sam) did everything they could to chase, escalate, and complain throughout the process. Loveleen in particular went above and beyond anything expected of her. Every conversation with her was friendly, smooth, personable, and her constant chasing of solicitors and keeping us informed of the progress made in the chain kept us sane and reassured. She really saved the day for us especially as everything almost fell apart due to the delays caused by solicitors on both sides, which was incredibly frustrating. Loveleen made us feel valued and took the time to understand our concerns and deadlines, often feeling like therapy sessions due to the difficulty of everything! She would call and chase out of hours/ on leave/ early morning, and often come up with ideas and solutions to problems, nothing was too much for her. In all my years in purchasing products or services from organisations I have never ever had the pleasure of dealing with someone as professional or personable as Loveleen, she’s one in a million and is absolutely awesome. Loveleen, we are eternally grateful for your advise and your help, thank you for everything!

Sibel · 26 March 2021

★★★★★ 5/5

Google

Just had a very positive experience selling our house with Cockburn. From the onset Peter and team really showed how transparent they’re with pricing - the ONLY EA that quoted us a % fee with VAT included - all other EAs went for the ‘% plus VAT’. And throughout the selling process the team had been amazing at communicating between solicitors and with the viewers / buyers - the sale was not straight forward but thanks to the brilliant communication we exchanged and completed per our schedule. We would have no hesitation recommending Peter, Sam, Lily and Loveleen to potential vendors and buyers - you’ll be in very good hands! Namo Amituofo

Leo · 26 March 2020

★★★★★ 5/5

Google

Catherine and Rob were great, they kept us fully informed and were always available whenever I had a question. Would highly recommend.

Rachel · 26 March 2025

★★★★★ 1/5

Google

I was doing one property transaction with them they can ditch you any time specially the manager Peter was in process of using two parties parallel at a time for one property telling both of us book surveys for the property at 18 Southhold Rise same time while he agreed not to view or getting offers from other people cause of him I lost about £700 in solicitor fee. Ridiculous be aware of them.

Azam · 26 March 2021

★★★★★ 5/5

Google

We bought a house through Cockburn Estate Agents and they were very professional throughout. The process was very streamlined. A special shout out to Loveleen was very responsive and ensured the process went without any issues. We had a target moving in date and this was met as communication was very good between the estate agents and seller. Highly recommend them. Thank you team!! Reena & Ed

Ree · 26 March 2021

★★★★★ 5/5

Google

I recently sold my house with Cockburn and was very happy with the experience. Sam was always fast in replying to my emails and always available on the phone. I felt really supported throughout the process and felt like Cockburn had my best interests at heart. I wouldn't hesitate to use them again in the future.

Claire · 28 May 2021

★★★★★ 1/5

Google

Do not give this agent your property to let. They are simply too inept to manage the simplest of tasks let alone be trusted with the day-to-day management your property. They failed to arrange fixing the heating for my tenant for a whole year before he handed notice (even with me chasing them to do so for months on end). They lied to me about getting my gas certificate renewed. They do not even bother replying to the simplest of enquiries. They did not even remember to give me notice that my tenant was ending the tenancy. Don't be fooled by any competence they may display before you sign up with these guys - they will simply pass the management of your property to a completely different team of people anyway. Currently seeking my fees back and compensation through the TPO. This company is a complete joke from top to bottom! You've been warned. Don’t waste your time and money. Look elsewhere!

Tom · 26 March 2018

★★★★★ 5/5

Google

Couldn't be happier with the service we received! Peter and his team recently sold our property and their proactive attitude has made the whole process very easy for us. They are professional and understanding to our needs with great local knowledge which helped us achieve our dream move. Having bought and sold through them, We would highly recommend Cockburn Estate Agent.

Vivien · 26 March 2019

★★★★★ 5/5

Google

I would highly recommend using Cockburn estate agents, Mr Rob Maton and Ms a Catherine Roberts provided a great service and assisted with my purchase of a lovely 3 bedroom family home. They were patient hard working and always available, responded to calls and emails straight away.

Isa · 26 March 2025

★★★★★ 5/5

Google

Loveleen was absolutely fantastic to work with. She went above and beyond to get our house over the line, she made the process less stressful and kept us informed every step of the way. We had a long chain and I don't think we'd have our house had it not been for her persistence.

Johnny · 26 March 2020

★★★★★ 5/5

Google

Cockburn have been fabulous from the moment I signed up to the moment I completed. Very helpful, always on hand if I needed anything to do with the sale of my house and were very informative throughout the process. Would highly recommend their services to anyone wishing to sell their property. Thank you James and team.

Nevvy · 26 March 2019

★★★★★ 5/5

Google

Loveleen is a credit to the company. She went above and beyond to resolve any queries we had. Was always positive and nothing was too much trouble for her. Would highly recommend Cockburn to anyone wishing to buy or sell a property. Thank you for everything you did for us.

Victoria · 26 March 2021

★★★★★ 5/5

Google

Loveleen was outstanding and saved the day for us. Due to agonising apathy on the part of both solicitors everything almost fell apart but thanks to Loveleen's persistence, it all came good. She was even emailing and chasing when she was supposed to be on annual leave. We're very grateful.

Richard · 26 March 2021