Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRating only, no written review.
Jiang · 25 August 2022
Agent replied · 24 August 2024
Good Morning Jiang - Thank you for your rating. If there are any otustanding concerns we can help with please call us on 0300 500 8000 or email us at reviews@clarionhg.com so that we can assist further - Kind regards, Pris
★★★★★ 1/5
GoogleRating only, no written review.
Oana · 25 August 2022
Agent replied · 24 August 2024
Morning Oana - Thank you for your rating. If there are any otustanding issues we can help with please call us on 0300 500 8000 or email us at reviews@clarionhg.com so that we can assist further- Kind regards, Pris
★★★★★ 4/5
GoogleRating only, no written review.
Jacqueline · 25 August 2022
Agent replied · 24 August 2024
Hi Jacqueline - Thanks for the four-star feedback - Kind regards, Kate.
★★★★★ 1/5
GoogleRubbish
Yook · 25 August 2022
Agent replied · 24 August 2024
Good afternoon and thanks for your review - I'm sorry to see that you're not happy with Clarion so please get in touch with us on 0300 500 8000 to see how we can help or email us at reviews@clarionhg.com - Many thanks, Kate.
★★★★★ 5/5
TrustpilotKind and efficient
Rating only, no written review.
Iman · 12 August 2022
Agent replied · 24 August 2024
Hi Imam - Thank you very much for taking the time to let us know how your chat went - Kind regards, Kate.
★★★★★ 5/5
TrustpilotVery professional and helpful.
Rating only, no written review.
Iman · 2 August 2022
Agent replied · 24 August 2024
Good Morning ImanThank you for leaving a great review for Clarion. We are so pleased to hear that you was happy with the service that you received.Have a lovely dayKind RegardsNatalie
★★★★★ 5/5
TrustpilotLucy was very helpful thank you
Rating only, no written review.
Fiona · 27 June 2022
Agent replied · 12 June 2024
Good Morning FionaThank you for leaving a great review for Clarion. We are so pleased to hear that Lucy was able to assist you today. We do hope you enjoy using our webchat service in future.Kind RegardsNatalie
★★★★★ 5/5
TrustpilotVery polite and helpful
Rating only, no written review.
Kerry · 22 June 2022
Agent replied · 12 June 2024
Hello Kerry - Thank you for your 5 star review! I am really glad you enjoyed your webchat. We appreciate your feedback and hope you continue to use the service in the future. Kind regards, Pris
★★★★★ 5/5
TrustpilotVery helpful with any questions I asked.
Rating only, no written review.
Mr · 18 May 2022
Agent replied · 19 June 2024
Good MorningThank you for leaving a great review for Clarion. We are so pleased to hear that you was able to get your questions answered. We do hope you enjoy using our webchat service in future.Kind RegardsNatalie
★★★★★ 5/5
TrustpilotVery nice and helpful.
Rating only, no written review.
Kristina · 17 May 2022
Agent replied · 12 June 2024
Good Morning KristinaThank you for leaving a great review for Clarion. We are happy to hear that you found the service nice and helpful.Have a lovely dayKind RegardsNatalie
★★★★★ 5/5
TrustpilotExcellent Service
Rating only, no written review.
Onate · 7 April 2022
Agent replied · 24 August 2024
Good morning Onate - Thank you for your 5 star review after using the online booking feature. We value you taking the time to share your thoughts with us and hope you continue to use the service in the future. Thanks again and Best wishes, Pris
★★★★★ 5/5
TrustpilotVery helpful thank you
Rating only, no written review.
Faye · 30 March 2022
Agent replied · 24 August 2024
Good morning Faye - Thank you so much for your 5 star review after your webchat today. I am pleased to hear that the team were able to assist with your query. Appreciate you taking the time to share your experience. Kind regards, Pris
★★★★★ 1/5
TrustpilotTerrible service
Rating only, no written review.
Katrina · 17 March 2022
Agent replied · 24 August 2024
Hello Katrina - Thank you for your review. I am sorry to read that you are not happy with the sevice provided by Clarion. We're here to help. If you would like, we can look into the outstanding queries you may have. I have sent you an email which you can respond to so that we can assist further. Kind regards, Pris.
★★★★★ 1/5
TrustpilotCompletely useless.
Rating only, no written review.
Rob · 9 March 2022
Agent replied · 12 June 2024
Hello Rob - Thank you for your review. I can see that you didnt provide your details from your last review, we are keen to help and to do this we need you to reply to our Trustpilot message. You should get a email Via Trustpilot from us. I would double check your spam if not received. Kind regards, Pris.
★★★★★ 5/5
TrustpilotExcellent and very quick help
Rating only, no written review.
Maureen · 23 February 2022
Agent replied · 24 August 2024
Good AfternoonThank you for leaving a great review for Clarion. We are so pleased you were happy with the service you received.Have a lovely day.Kind RegardsNatalie
★★★★★ 5/5
TrustpilotGreat service
Rating only, no written review.
Dorota · 12 February 2022
Agent replied · 12 June 2024
Good morning Dorota and thank you very much for letting us know that you feel the new online service is "great" - I do hope you continue to use this for any future repair bookings. Many thanks, Kate.
★★★★★ 5/5
TrustpilotThank you very helpful today
Rating only, no written review.
Nataleigh · 4 January 2022
Agent replied · 12 June 2024
Hello Nataleigh - Thank you very much for your 5 star review - I am glad that we could help you today. Thanks again and take care, Pris
★★★★★ 5/5
TrustpilotJob sorted with a very polite service
Rating only, no written review.
Peter · 22 November 2021
Agent replied · 19 June 2024
Good Afternoon PeterThank you for leaving a great review for Clarion. We are so pleased to hear that you are happy with the service that you have been receiving. We shall ensure your great feedback is passed on to the team. Kind RegardsNatalie
★★★★★ 5/5
TrustpilotVery helpful at resolving my query
Rating only, no written review.
LW · 22 November 2021
Agent replied · 24 August 2024
Good AfternoonThank you for leaving a great review for Clarion. We are so pleased to hear that you are happy with the service that you have been receiving. We shall ensure we pass on your feedback to the team. Kind RegardsNatalie
★★★★★ 1/5
GoogleRating only, no written review.
Gianni · 25 August 2021
★★★★★ 1/5
GoogleRating only, no written review.
Nick · 25 August 2021
★★★★★ 1/5
GoogleRating only, no written review.
1 · 25 August 2021
★★★★★ 1/5
GoogleRating only, no written review.
Joseph · 25 August 2021
Agent replied · 24 August 2024
Hi Joseph, sorry to hear about the problems you've had with your heating and hot water. We'd like to get this sorted, so please email reviews@myclarionhousing.com with details, including your full name and address, and we'll be in touch.
★★★★★ 1/5
GoogleRating only, no written review.
Renato · 25 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.