4/5
GoogleRating only, no written review.
Trusted Agent profile · London
City Relay London reviews
★★★★★
2,532 reviews across 2 platforms
10 Cromwell Place, South Kensington, London, SW7 2JN
City Relay's office in London, at 10 Cromwell Place, is rated 4.7 out of 5 across 2,532 reviews on two platforms, including 674 Google reviews rated 4.6.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
Trustpilotcleaning is not good
Rating only, no written review.
Agent replied · 24 August 2024
Dear Sebastian,Thank you for your feedback.We highly appreciate all feedback as it helps us continually improve our services. However, we could not locate any record of your experience with us. It is possible that your review was posted in error.Should you have any legitimate concerns or feedback, please do not hesitate to contact us at info@cityrelay.com. We are committed to addressing any issues promptly and efficiently.Thank you for your understanding.Sincerely,City Relay
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
TrustpilotKatie our onboarding host was great!
Rating only, no written review.
5/5
GoogleRating only, no written review.
5/5
TrustpilotAkim is the best 🙏
Rating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for taking time to to leave your feedback, Christina. We hope you had a wonderful and pleasant experience during your time with us. If there is anything we can do to further improve your future stays, please do not hesitate to let us know. We look forward to hosting you again in the future. Best regards, City Relay
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for taking time to to leave your feedback, منى الكابلي. We hope you had a wonderful and pleasant experience during your time with us. If there is anything we can do to further improve your future stays, please do not hesitate to let us know. We look forward to hosting you again in the future. Best regards, City Relay
5/5
TrustpilotPerfect stay in good accommodation
Rating only, no written review.
Agent replied · 12 June 2024
Thank you for taking the time to leave us a review, C H. We are delighted to hear that you had a perfect stay in our accommodation. Providing a comfortable and enjoyable experience for our guests is our top priority.If you have any specific feedback or suggestions on how we can make your next stay even better, please feel free to share. We look forward to welcoming you back in the future.Best regards,City Relay
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for taking time to to leave your review, Elias. We hope you had a wonderful and pleasant experience during your time with us. If there is anything we can do to further improve your future stays, please do not hesitate to let us know. We look forward to hosting you again in the future. Best regards, City Relay
5/5
TrustpilotA very professional company
Rating only, no written review.
Agent replied · 12 June 2024
Hi Badr, Thank you for your kind words and positive feedback.We're pleased to hear that you found our company to be very professional. We hope to have the opportunity to host you again, and provide you with a more positive experience in the future.Best regards,City Relay
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
