Trusted Agent profile · London

City Relay London reviews

4.7

★★★★★ Excellent

2,533 reviews across 2 platforms

10 Cromwell Place, South Kensington, London, SW7 2JN

City Relay's office in London, at 10 Cromwell Place, is rated 4.7 out of 5 across 2,533 reviews on two platforms, including 674 Google reviews rated 4.6.

Google logo

4.6 / 5

674

Reviews on Google

This office

Trustpilot logo

1,859

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Heng · 22 June 2018

5/5

Trustpilot

Great experience and communication

Rating only, no written review.

PT · 24 May 2018

Agent replied · 12 June 2024

Dear PT, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team

5/5

Trustpilot

Great service great flat great location

Rating only, no written review.

Magali · 23 May 2018

Agent replied · 12 June 2024

Dear Magali, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team

5/5

Trustpilot

Everything perfect!

Rating only, no written review.

María · 6 May 2018

Agent replied · 12 June 2024

Dear María Lorente, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team

5/5

Trustpilot

Very good experience!

Rating only, no written review.

Laia · 21 April 2018

Agent replied · 12 June 2024

Dear Laia Solina, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team

5/5

Trustpilot

very nice experience

Rating only, no written review.

Antonello · 3 December 2017

Agent replied · 12 June 2024

Dear Antonello Nicolini, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team

5/5

Trustpilot

Very responsive and attentive.

Rating only, no written review.

Karen · 27 November 2017

Agent replied · 12 June 2024

Dear Karen S, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team

5/5

Trustpilot

Perfect

Perfect service

Bara · 29 October 2017

Agent replied · 12 June 2024

Dear bara, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team

5/5

Trustpilot

Excellent service

Rating only, no written review.

Chiara · 26 October 2017

Agent replied · 12 June 2024

Dear Chiara Guarascio, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team

5/5

Trustpilot

Fantastic service and communication.

Rating only, no written review.

Emack · 27 September 2017

Agent replied · 12 June 2024

Dear emack, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team

5/5

Trustpilot

amazing service and good communication

Rating only, no written review.

Rosina · 19 July 2017

Agent replied · 12 June 2024

Dear Rosina,Thank you for leaving us such a review. We're happy to read that you enjoyed your stay in our flats! We sincerely hope to have the pleasure to host you again in the future! Kind regards, City Relay Team

4/5

Google

Rating only, no written review.

Lena · 22 June 2017

5/5

Google

Rating only, no written review.

Marc · 22 June 2017

5/5

Google

Rating only, no written review.

Sonia · 22 June 2017

5/5

Google

Rating only, no written review.

Olubukola · 22 June 2017

5/5

Google

Rating only, no written review.

Martin · 22 June 2017

5/5

Google

Rating only, no written review.

Lindsay · 22 June 2017

5/5

Trustpilot

Fast answers for the problems anytime.

Rating only, no written review.

Verner · 27 May 2017

Agent replied · 12 June 2024

Dear Verner, thank you for taking the time to leave us this nice review. We are glad to read that you enjoyed our service and found us helpful answering problems. We sincerely hope to have the pleasure to host you again in the future! Kind regards, City Relay Team

1/5

Google

Rating only, no written review.

Amy · 22 June 2016

5/5

Google

Rating only, no written review.

Jane · 22 June 2016

5/5

Google

Rating only, no written review.

Sebastián · 22 June 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read City Relay's Google reviews
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