1/5
Unprofessional company, stay away from them!
Trusted Agent profile · London
★★★★★
49 reviews across 1 platform
18, Great Portland Street, London, W1W 8QP
Citidwell Limited's office in London, at 18, is rated 1.7 out of 5 across 49 reviews on 1 platform, including 49 Google reviews rated 1.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
Unprofessional company, stay away from them!
1/5
Worst company I've ever dealt with in my life.
1/5
This company is a massive scam do not use them ever. We bought a property with them and have had nothing but problems ever since. They will completely ignore you as soon as you sign the lease.
1/5
Very poor service throughout the duration of the property lease, with several emails regarding an ongoing request simply being ignored. They have also not helped whatsoever regarding an unexplained deduction from our deposit and have simply told us to ‘take it up with DPS’ - appalling
1/5
Unprofessionals and very rude … Avoid this company at all cost, they will only waste your time and energy!
1/5
Terrible, everything wrong, extremely dodgy rental company. Days without water, hot water cut off, rude staff… the list goes on.
1/5
Don’t respond to emails, don’t answer calls. No issues fixed in months. Avoid anything with them involved. Never ever buy a property where they will be the agent.
1/5
Service is really unprofessional. Communication is consistently lacking and of questionable veracity. Guarantees and deadlines are worthless. Avoid doing any business with this company if at all possible.
1/5
These are the worst property management agents in London. Avoid at all costs and don’t buy or rent a flat management by them in any circumstance.
1/5
Avoid taking on a property managed by Citidwell at all costs. No engagement with tenants whatsoever, left in limbo with a myriad of issues.
1/5
Completely uncontactable, do not resolve any issues. If you see their name anywhere near a leasehold document, avoid like the plague
1/5
Terrible company - do not rent from them. Still trying to get our deposit back months after moving out.
1/5
Scammers! Please avoid! No matter you are renting new build or other properties.
1/5
Shady people, avoid dealing with them
1/5
Rating only, no written review.
1/5
Please never hire them - the worst service you’ll ever receive.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.