Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotGreat, large self storage in the town centre!
Many storage rooms in different sizes in the centre of the town. Very convenient. The staff is also very friendly and helpful. The only slightly negative is the opening times. They could be open a couple of hours later in the afternoon.
Tasos · 4 August 2019
Agent replied · 12 June 2024
Hi Tasos, Thank you for this wonderful review, Tasos. We note your comments about our opening times and will look into ways we can improve this. Best Wishes, The Cinch Team
★★★★★ 5/5
TrustpilotPerfect service
Team were very helpful and nothing was to much trouble, we were unsure on size, but they helped every step of the way.Very happy with Cinch Newbury, 5 star service.
Clive · 14 September 2024
★★★★★ 5/5
TrustpilotCinch self storage can be trusted
The place has a spacious and easy to park area, stuff are safe inside and approachable staff in the office.
Leah · 24 May 2023
Agent replied · 12 June 2024
Hi Leah, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
Trustpilot5 star company!
First time i have used this company and what a pleasure it was! Stuart handled my queries and booking and i went from being stressed to totally calm.Fantastic service and facilities!
QBru · 9 March 2022
Agent replied · 12 June 2024
Thank you for your awesome 5* review of the Brighton store. It was a pleasure to arrange the storage for you and for that to reduce your stress!
★★★★★ 5/5
TrustpilotEasy access to the storage friendly and…
Easy access to the storage friendly and helpful staff
John · 14 February 2024
Agent replied · 12 June 2024
Hi John,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
Trustpilotstaff fatima from enfield was very…
staff fatima from enfield was very helpful, gave us all the information we needed, and made our transition very easy
Ogechi · 12 May 2023
Agent replied · 12 June 2024
Hi Ogechi, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotI had storage at cinch for little over…
I had storage at cinch for little over 8 week, they were very helpful and priced very well.The office team were friendly and helped you with anything you need.Definitely recommend to family and friends.
Jo · 7 September 2021
Agent replied · 12 June 2024
Thanks for taking the time to leave an amazing 5* review Jo. We always aim to be as helpful as we can :) Best WishesJason
★★★★★ 5/5
TrustpilotHighly recommended!
I have used several storage company's over the years and i can honestly say Cinch offers the best service in terms of value and service. Richard and Josh are great chaps who thrive in offering a great customer service. Highly recommend!
James · 10 October 2019
Agent replied · 12 June 2024
Hi James, Thank you very much for the positive feedback, we will continue to strive towards 5* customer service. Best wishes, Cinch Storage
★★★★★ 5/5
TrustpilotA fantastic place for storage
A fantastic place for storage. Staff always more than happy to help you. With proposed plans for longer opening hours, it can only get better
Roy · 20 November 2022
Agent replied · 12 June 2024
Thank you Roy! Very kind of you to leave us this review. We look forward to seeing you in store again soon!Best Wishes, Cinch Storage
★★★★★ 5/5
TrustpilotBrilliant Bicester
We have a container at Cinch @ Bicester, the customer service is amazing, Nigel and Leanne are super helpful and on hand for any questions we have. Highly recommend.
Gemma · 19 September 2024
★★★★★ 5/5
Trustpilotservice, customer care
perfect service, friendly reception staff and good management team
TJ · 9 February 2024
Agent replied · 14 June 2024
Hi TJ,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotMost friendly and efficient staff
Most friendly and efficient staff. Had reserved 60 sq ft unit but turned out only needed 45 sq ft unit, no problem in changing unit. Would highly recommend if you are in need of storage
Mrs · 9 June 2021
Agent replied · 12 June 2024
Hi Mrs Pearce,Thank you for taking the time to leave us such a great 5* review.We do try to be as helpful as we can and make storage as hassle free as possible.Your feed back is much appreciated.Best wishesCinch Storage
★★★★★ 5/5
TrustpilotVery happy with provided service
Very happy with provided service. Good location, affordable price. Nice customer service
Alena · 30 November 2023
Agent replied · 12 June 2024
Hi Alena,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotMatthew and Jason very helpful very…
Matthew and Jason very helpful very easy to do , would definitely use again.
Derek · 8 October 2023
Agent replied · 12 June 2024
Thankyou for a fab 5* review Derek. We always aim to make storage as easy as possible.
★★★★★ 5/5
TrustpilotWarm and friendly reception
Really helpful guys at the front desk, super chatty and friendly. Frazer especially gave a very warm welcome, so glad I chose to use Cinch!!
Chloe · 14 November 2024
★★★★★ 5/5
TrustpilotVery good staff always very helpful.
Tj · 26 March 2024
Agent replied · 12 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotI had such a great experience
I had such a great experience at letchworth cinch storage, definitely made my move less stressful, couldn’t recommend enough
Amy · 10 May 2023
Agent replied · 12 June 2024
Hi Amy, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotCinch Self Storage in Letchworth…
Used Cinch Self Storage in Letchworth for past 4 months. Staff were great, very friendly, always a welcoming smile and very happy to help in any way they could. Great service.
Sue · 6 January 2022
Agent replied · 12 June 2024
Thankyou for a brilliant 5* review Sue. I'm really pleased we could be so helpful and made storage as easy as it could be. You and Roger have been a pleasure to meet.
★★★★★ 5/5
TrustpilotFabulous safe facility...
Fabulous safe facility.... lovely staff ... really helpful with a free coffee. Thankyou so much xx
Mrs · 2 August 2023
Agent replied · 12 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotThe guys at the Bicester Cinch were…
The guys at the Bicester Cinch were friendly and helpful! They also gave me a refund on time I paid for in advance as I was able to give two weeks notice. Would recommend using.
Mr · 8 April 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave us a great 5* review.We do try our best to be as helpful as we can and it is great to get positive feedback.Best wishesCinch Storage
★★★★★ 5/5
TrustpilotVery efficient service
HAWKINS · 19 May 2024
Agent replied · 24 August 2024
We're thrilled you had a great experience! Thanks for supporting local a business and taking the time to leave a review.
★★★★★ 5/5
TrustpilotExcellent!
I received an excellent, friendly service (especially from Jason and Aaron) when I had a storage unit at Cinch! Nothing seemed to be too much trouble. I throughly recommend them!
Alanna · 17 February 2022
Agent replied · 12 June 2024
Thankyou for your amazing 5 * review Alanna. I'm so pleased we could help :)
★★★★★ 5/5
TrustpilotCinch Storage. February to November.
Storage was easy to set up. The unit was clean and the corridors were well lit. The employees were always polite, friendly and helpful.
Maeve · 13 November 2022
Agent replied · 12 June 2024
Thank you for your amazing 5* review Maeve. I'm so pleased we could help you.
★★★★★ 5/5
GoogleExcellent customer service from Francis. The signing up process was clearly explained, the overall experience was easy!
Hbint · 24 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.