Trusted Agent profile · London

Cinch Self Storage London reviews

4.9

★★★★★ Excellent

1,792 reviews across 2 platforms

666-678 Garratt Lane, London, SW17 0NP

Part of Cinch Self Storage, see every office.

Cinch Self Storage's office in London, at 666-678 Garratt Lane, is rated 4.9 out of 5 across 1,792 reviews on two platforms, including 157 Google reviews rated 4.9.

Google logo

4.9 / 5

157

Reviews on Google

This office

Trustpilot logo

1,635

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

I found using Cinch storage excellent. It was lovely to speak to someone in person. The services were very well explained to me to me and I felt able to ask questions if I didn't understand anything. The cost was made clear to me without any hidden surprises. I would certainly recommend Cinch.

Loretta · 19 September 2023

Agent replied · 12 June 2024

Hi Loretta,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Trustpilot

Cinch Houghton Regis - Perfect experience

Its a new store so everything is clean and tidy, they pride themselves on being competitive on price so don't just buy on-line. I was invited in to come and see the differing sizes of units before making any commitments which was really helpful. Aaron and Hafi couldn't have been more accommodating and professional. Oh and lovely coffee's :-).Service = Over and above, I certainly recommend.

Matt · 2 October 2024

5/5

Trustpilot

Fantastic service!

Craig was brilliant from start to finish and made finding a storage room very easy. Thank you!

Mia · 16 October 2024

5/5

Trustpilot

Jason and Matthew were really helpful

Jason and Matthew were really helpful, the whole process was easy and we received a prompt refund when we left a couple of days early. Excellent

Richard · 12 May 2024

5/5

Trustpilot

Excellent service and staff

Excellent service and staff, very helpful and accommodating.

Glen · 2 June 2026

5/5

Trustpilot

Jason was very helpful

Jason was very helpful - he sorted out a mix up with my billing as the discount wasn’t applied and was generally a nice person.

Sadie · 20 May 2021

Agent replied · 12 June 2024

Hi Sadie, We apologise firstly that your discount didn't go onto your account, however, thank you for still writing a brilliant review. It goes a long way for us!Best Wishes, Cinch Storage

5/5

Trustpilot

Excellent storage facility

Great storage facility, clean and spacious with easy access. I have yet to meet Andy however Nigel is always very helpful should you need anything.Top class!

Hugh · 2 March 2021

Agent replied · 12 June 2024

Thanks Hugh for taking the time to give us this glowing review. We will always try to help our customers where ever we can and provide the best possible experience.Best wishesCinch Team

5/5

Trustpilot

Excellent service provided by Cinch…

Excellent service provided by Cinch Newbury. Very friendly and helpful staff especially Drew & Alana! Would recommend.

Amy · 11 October 2024

5/5

Trustpilot

Amazing customer service. The best

Amazing customer service with a smart safe and secure facility. My possessions were stored for over a year and came out exactly the same as when they went in. I cannot fault Jason and Matthew in Leighton Buzzard on service and care. Highly recommended needs a 6* button.

Benny · 3 January 2024

Agent replied · 12 June 2024

Hi Benny,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Trustpilot

Brilliant service

The team at Letchworth went out of their way to assist in finding short term storage. Will definitely use again if the need arises

Nigel · 14 July 2021

Agent replied · 12 June 2024

Dear Mr Pask,Thank you for taking the time to leave us this great 5* review.We do aim to be as helpful and flexible as possible.Best wishesCinch Storage

5/5

Trustpilot

Sally and her team at cinch Letchworth…

Sally and her team at cinch Letchworth have helped massively with my storage needs for work. I couldn't recommend them more

Shaun · 12 January 2022

Agent replied · 12 June 2024

Thank you for an amazing 5* review Shaun.I'm really pleased we could help make storing and the use of the office super easy for you.

5/5

Trustpilot

Amazing service

Amazing service! Mark was brilliant and the whole process was easy. I feel like my belongings are secure, and that's what matters.

Amy · 12 July 2024

5/5

Trustpilot

What amazing team at Cinch Storage i…

What amazing team at Cinch Storage i couldn't ask for a better team to help me move and store my furniture, there is no limits to there kindness they even arranged for someone to return my furniture to me. They definitely deserve 5* thank you so much for all your help, understanding and compassion its very rare to find a team who actually cares and goes out of there way to help. Cinch Storage your the best.

Sophie · 19 February 2020

Agent replied · 12 June 2024

Hi Sophie, Really kind of you to take the time to leave a review and we are so happy with your feedback. Super happy our warm hearts didn't go unnoticed!Best wishes.Cinch Storage

5/5

Trustpilot

Good customer service

Good customer service, good price and clean facility. Hafijur and Aaron were great

Leon · 2 December 2024

1/5

Google

Lights on at night shining into a whole neighbourhood and their fire alarm blaring through the night.

James · 19 March 2026

5/5

Trustpilot

super helpful and friendly

The staff at Cinch Letchworth were unfailingly helpful and friendly. Our entire experience with them was positive. Highly recommended

Kent · 29 March 2022

Agent replied · 12 June 2024

Thank you very much for your lovely review, we are so glad you enjoyed your experience with us.

5/5

Google

Great customer service from rob,he’s very knowledgeable provides a great service and offered tea.

Kay · 9 April 2026

5/5

Trustpilot

Called in to Newbury Cinch & what a…

Called in to Newbury Cinch & what a cinch it was to secure storage! Brilliant reception & advice from a lovely lady called Alana. Very professional & certainly knew her knowledge on storage, costs & everything that entails with it. Highly recommend.

Camilla · 18 April 2024

Agent replied · 12 June 2024

Thank you for sharing your experience and giving us a 5-star review! We're glad to have provided you with reliable storage solutions that met your needs. Your feedback is truly appreciated

5/5

Trustpilot

Nigel and Andy are very helpful and are…

Nigel and Andy are very helpful and are always on willing to help would highly recommend And will definitely be using them again

Tristian · 9 June 2021

Agent replied · 12 June 2024

Hi Tristian,Thank you for taking the time to leave us such a great 5* review.We do try to be as helpful as we can and make storage as hassle free as possible.Your feed back is much appreciated.Best wishesCinch Storage

5/5

Trustpilot

Very professional!!!

Very professional from start to finish!!!

Matthew · 3 June 2026

5/5

Trustpilot

Can certainly recommend using Cinch…

Can certainly recommend using Cinch Chippenham, an extremely safe, clean and easy to use facility. But the main thing is the fantastic customer service, Andrew the store manager is a delightful chap. His onboarding process left us feeling confident we’d made the right choice and he’s extremely welcoming and a delight to talk to. The pricing strategy is really clear and easy to understand. Overall a delight

William · 10 August 2024

4/5

Trustpilot

I thought the staff were first class

I thought the staff were first class. I was in a situation. I can't say what. But I would recommend this company. Very professional people. Nothing is to much trouble. They are very helpful and understanding. In the future if I needed them again. I would. No hesitation. Thanks guys and girls.

MIRANDA · 7 August 2023

Agent replied · 12 June 2024

Hi Miranda,Thank you for your feedback regarding our team and store! I'm glad we were able to help you when you needed us most. We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Trustpilot

Matt was very helpful and professional…

Matt was very helpful and professional getting me set you with my storage unit

Jenna · 23 October 2024

5/5

Google

The Staff at Cinch Storage Earlsfield in particular Francis were fantastic. I look forward to a long and mutually beneficial relationship

Dave · 27 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cinch Self Storage's Google reviewsLeave Cinch Self Storage a review

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent