Trusted Agent profile

Century 21 Cowan and Rutter reviews

3.8

★★★★★ Good

77 reviews across 1 platform

The Plaza, 535 Kings Road, London SW10 0SZ

Century 21 Cowan and Rutter's London office at The Plaza is rated 3.8 out of 5 across 77 reviews on 1 platform, including 77 Google reviews rated 3.8. Checked 9 October 2026.

Google logo

3.8 / 5

77

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I would like to thank Century21for the amazing work they've done. After I got nowhere with another Agent they came up trumps, property sold. Thank you Lee and Richard, over the past months it seems as if I've known you for years. Thanks for you skills, understandng, patience and all other support. Thanks for the laughs, we had quite a lot of those. I recommend Century 21. All the very best to you and staff for the future.

Becky · 26 November 2019

Agent replied

Thank You for your very warm & generous feedback. It was an absolute pleasure to be able to assist you with the sale of your property. We wish you all of the best wishes for the future and if not to premature, a very Merry Christmas!!

1/5

Google

Renting is a big iron cage/trap. You can get in but going out is almost not possible. If care is not taken, they will seize your deposit with flimsy excuse or cut part of it.

Kingsley · 13 July 2025

5/5

Google

Lee gave us a very good service. I was a bit hesitant at using Century 21 at first as they are quite new to Bedford, but they gave me a very competitive rate, so thought I would go ahead. Lee was very helpful and always responded to any …

Barbara · 13 April 2021

Agent replied · 19 June 2024

Hi Barbara, our apologies for the delay in responding to your review. Thank You for your kind words. The lockdown was a challenging time to complete any sales however, we were only too happy to go the extra mile to get the deal done for you. We wish you all the best for the future.

5/5

Google

From the very first phone call Mohammed was thorough , even on the weekends his been answering all my calls which most agents and agencies would never do , he rented my property within less than 24 hours . Mohammed takes his responsibility …

Tanveer · 13 April 2021

Agent replied · 30 July 2023

Thank you Tanveer for your five star review. We aim to provide an excellent customer experience and are very pleased to have assisted you.

1/5

Google

Absolutely disgusting receptionist. you ask her a question and she becomes extremely rude and defensive. you try to explain the reason for the question and she barks at you when you are simply trying to look at renting a property. This women has put me off ever dealing with Century 21 due to her rudeness and lack of help she provided. please look at a replacement because i can guarantee you will lose a lot of customers because of her 'i don't care' attitude towards her job. i then get the pathetic response below basically stating that this receptionist was polite and professional? i don't know what call they listened to but it definitely couldn't have been mine. they then try to make it out like i am saying this since they didn't have the property i wanted? i simply wanted to ask a question and was spoken down to like a child! do not go through this pathetic excuse of a company, they will mistreat you and disrespect you.

Kayleigh · 13 April 2022

Agent replied · 19 June 2024

We are very sorry to hear that you were unhappy with our service and how we market our properties For Let. We have investigated the call, as we strive to give excellent service to all of our clients. Our staff are professional and courteous at all times however, sadly we didn't have the property type you were seeking available at the time of your call. We will endeavour to make our marketing adverts as clear as possible going forward. We wish you the best of luck with your property search.

5/5

Google

I would like to thank Agata for Her wonderfull help, she was very helpful and moved us in without any problem within 2 days, thank you Also to Said very good team work, highly reccomended

Marian · 25 March 2020

Agent replied · 30 July 2023

Thank You Marian for your great review.

1/5

Google

I would not recommend using this agent let alone having a conversation with them about selling or letting my property. Mohammed is mannerless and a con artist. Avoid at all costs!

Red · 30 March 2024

5/5

Google

Great service from Lee and Richard. They give a much more proactive and personal service than the usual high street names offer. We had a property on the market with others for nearly 6 months without a single offer and C21 were able to get a solid offer from a buyer from out of town within a couple of weeks, it seemed they made much more of an effort than the others - looking at solutions rather than problems.

Rayner · 31 July 2019

Agent replied

Thank You Rayner for your kind remarks. We, at Century 21 Bedford, are very pleased to have assisted you in the sale of your property. We wish you all of the best wishes for the future in your new home!

5/5

Google

Huge thanks to Lee for the assistance, albeit socially distanced, and efforts in helping us secure our new flat! Would highly recommend Century 21!

Jon · 13 April 2021

Agent replied · 19 June 2024

Thank You for your great review. We were only to happy to assist with all aspects of your move. We wish you all the best wishes for the future in your new home.

1/5

Google

Well Happy. Alex is helpful. But it takes months/years to get anything done (work on the property)

Rob · 13 April 2022

Agent replied · 19 June 2024

Hi Rob, Thank You for your feedback. The Team @ Century 21 Bedford wish you all of the best wishes for the future!

5/5

Google

I will look no further if i were to rent a place with them again because they are friendly and helpful and customer service is superb. The owner even took the extra mile to drive me around bedford (short trip of course) while showing me his listed properties. They’re quick to tend to problems if there’re any. My experience moving in and out were pretty seamless and smooth. All in all they are a good agency

Farid · 4 October 2019

Agent replied

Thank You for your feedback. Success for us is when we can give the best possible experience to our clients. We wish you all the every best for the future.

4/5

Google

Alex is professional and knowledgable. He handled one letting with ease, so it was an easy decision for me to give him a second property to fully manage.

LAURA · 31 July 2019

Agent replied

Thank You for your feedback Laura.

5/5

Google

Brilliant service and friendly staff, special thanks to Mohammed, who went the extra mile on getting me the best deal, thank you very much

Ionut · 13 October 2019

Agent replied

Thank You for the 5 star rating. We were very happy to help.

5/5

Google

Sold my property in a matter of days, process went smoothly and Lee and Mohammed were professional and friendly throughout the process.

Chris · 24 February 2020

Agent replied

It was a pleasure to assist you with the sale of your property. We wish you every success in your new home.

5/5

Google

Alex was great, friendly service and ensured the moving process was as smooth as possible.

AJ · 16 September 2020

Agent replied

Thank You for your feedback. We were very happy to assist you with your move and wish you all of the best wishes for the future.

5/5

Google

Thank you Chloe, Alex for all your hard work and effort to deliver the service you promised!

Rani · 28 July 2019

Agent replied

Thank You Rani for your feedback.

5/5

Google

Alex was great, friendly service and ensured the moving process was as smooth as possible.

A · 13 March 2020

Agent replied

Thank You for your feedback. We were very happy to assist you with your move and wish you all of the best wishes for the future.

5/5

Google

Alex was really helpful couldn't fault him. Very knowledgeable highly recommend using this estate agent.

Kyle · 28 July 2019

Agent replied

Hi Kyle, Thank You for your feedback. All the best wishes for life in your new home from all of us here at Century 21 Bedford!!

5/5

Google

Lee was amazing very helpful an patient Thankyou so much! Love my new property!

Zoe · 8 November 2019

Agent replied

Thank You for your incredibly positive feedback. Excellence is what we strive to produce every day and are always happy when a client is fully satisfied.

5/5

Google

Professional and efficient. Thank you Shakeel for your help and kindness!

Giulia · 24 February 2020

Agent replied

Thank you for your kind appraisal. We are very pleased to have been able to assist you.

5/5

Google

Very good presentation and services thanks Shakeel

Robert · 9 March 2020

Agent replied

Thank you Robert for your valued opinion. We wish you every happiness for the future.

5/5

Google

Had the pleasure of dealing with Mohammed, an absolute gentlemen great to deal with, answered any queries on the spot, always happy to Help. Great over all company to deal with but if possible, deal with him, makes life so much easier especially moving all the way down from sunny Scotland. Would highly recommend to anybody.

Steven · 4 September 2019

Agent replied

Thank You Steven for your positive feedback. When we can make the process of moving easier for our clients we are satisfied that we have gone above and beyond to ensure everything goes smoothly. We wish you all the best for your new home.

5/5

Google

Mohammed is a really good estate agent, always willing to help. The property was very good and we hope to rent with them again.

Gabriel · 3 October 2022

1/5

Google

The letting agent Mohammed is a very mannerless, dubious and cunning person. He lacks basic manner of approach.

Stanley · 31 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Century 21 Cowan and Rutter's Google reviewsLeave Century 21 Cowan and Rutter a review

Questions about Century 21 Cowan and Rutter

How many reviews does Century 21 Cowan and Rutter have?

Century 21 Cowan and Rutter's London office has 77 reviews across 1 platform: 77 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Century 21 Cowan and Rutter's rating?

Century 21 Cowan and Rutter is rated 3.8 out of 5 across all 77 reviews, and 3.8 out of 5 on Google from 77 reviews, checked 9 October 2026.

Where is Century 21 Cowan and Rutter's London office?

Century 21 Cowan and Rutter, The Plaza, 535 Kings Road, London SW10 0SZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.