4/5
TrustpilotGreat agents very supportive.
Great agents very supportive.Currently in the process of changing our solicitors on their advice. Really great guys.
Trusted Agent profile · London
Carter Jonas London reviews
★★★★★
620 reviews across 2 platforms
37 New Cavendish Street, London, W1G 9TL
Carter Jonas's office in London, at 37 New Cavendish Street, is rated 4.3 out of 5 across 620 reviews on two platforms, including 124 Google reviews rated 4.9.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleCarter Jonas ( our agent was Marielle ) top of the tree for making our house hunt so easy !
5/5
TrustpilotGreat firm.
Rating only, no written review.
5/5
GoogleCarter Jonas are a highly professional and organised agent. It is a pleasure to work with them.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi Ege, thank you for the five-star rating!
5/5
GoogleGreat customer service, knowledgeable agents who were genuinely happy to help.
5/5
GoogleExcellent and very helpful service from the entire staff. Highly recommended.
5/5
GoogleVery friendly staff and good knowledge of the Marylebone area
5/5
GoogleVery friendly staff and good knowledge of the Marylebone area
5/5
GoogleCarter Jonas was absolutely helpful and did their job professionally.
5/5
GoogleGreat people....the Lettings guy is a total pro!
5/5
GoogleGreat experience!
Agent replied · 11 August 2025
Hi Louis, we are so pleased to hear that you had such a great experience with our team in Marylebone! Please do not hesitate to get in touch if there's anything else that we can do for you.
5/5
GoogleHighly recommend. Super efficient
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Hi Sandy, thank you for your positive star rating!
1/5
Trustpilotvery unprofessional
Rating only, no written review.
Agent replied · 12 June 2024
Hello Eugene, we are sorry to hear you did not have a positive experience with Carter Jonas. Please can you email the details of your issue to feedback@carterjonas.co.uk and we will look in to the matter as soon as possible.
5/5
TrustpilotExcellent help from Kate in Fulham
Rating only, no written review.
Agent replied · 12 June 2024
Hello, thank you for the positive star rating!
5/5
TrustpilotVery efficient and helpful
Rating only, no written review.
Agent replied · 12 June 2024
Hello Mrs Anstey, thank you for five star review. We are happy to have helped!
5/5
TrustpilotVery helpful and friendly team
Rating only, no written review.
Agent replied · 12 June 2024
Hello Julie, thank you for the great star rating - we are happy to have helped!
1/5
GooglePoor management
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Carter Jonas London
How many reviews does Carter Jonas London have?
Carter Jonas's London office has 620 reviews across two platforms: 124 on Google, 496 on Trustpilot (across the whole business).
What is Carter Jonas London's rating?
Carter Jonas London is rated 4.3 out of 5 across all 620 reviews, and 4.9 out of 5 on Google from 124 reviews.
Where is Carter Jonas's London office?
Carter Jonas London, 37 New Cavendish Street, London, W1G 9TL.
