Trusted Agent profile

Carlton Estate Agents London reviews

4.3

★★★★★ Great

59 reviews across 3 platforms

320 Upper Street, London, N1 2XQ

Carlton Estate Agents's London office at 320 Upper Street is rated 4.3 out of 5 across 59 reviews on three platforms, including 54 Google reviews rated 4.3. Checked 9 October 2026.

Google logo

4.3 / 5

54

Reviews on Google

This office

Yell logo

4.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We’ve recently rented a flat through Carlton. Team was very communicative, punctual and were a great liaison between ourselves and the landlord leading up to the agreement. Intuitive digital process also made the onboarding very easy, so I think it’s been the most seamless rental process we’ve ever experienced. We spoke mainly with Jake and Lee during the negotiation, as well as Amelia during onboarding. All were excellent.

Tom · 16 March 2026

Agent replied · 16 April 2026

We are thrilled to hear about your seamless rental experience. Thank you for sharing your positive feedback!

5/5

Google

Carlton team are the best. Premium listings. Amazing support throughout the letting process all the way through to move in and ongoing property management. Special thanks to Jake McHale on lettings team (top rate and highly recommend working with him) and Lys on property management team. Thank you!!

Lily · 26 March 2026

Agent replied · 16 April 2026

Thank you for your wonderful feedback! We appreciate your kind words about our team and services.

5/5

Google

Chris and Raj were amazing throughout our flat purchase in Islington. Super friendly, always on hand to help, and made everything feel easy. Couldn’t have asked for a better team to guide us through it. Highly recommend!

Robyn · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for your kind words it means alot.

5/5

Google

Lee and Jake were a great help advising me on the renting process and what I might need if I wanted to put my flat on the market. It was refreshing to actually be helped rather than being hounded for my business!

Cheyenne · 16 October 2025

Agent replied · 16 April 2026

Thank you for sharing your experience with Lee and Jake. We're thrilled they provided helpful, genuine service.

5/5

Google

Raj is a genuine and personable, no-waffle professional. He is extremely helpful and approachable, always at hand to discuss and explain! It's a pleasure working with him.

STUART · 16 January 2026

Agent replied · 16 April 2026

Thank you for sharing your positive feedback about Raj. We're delighted he provided such genuine, professional service.

5/5

Google

We have recently secured a property through Jake and he has been brilliant to deal with. We have had some really bad experiences with agents in our search and so it was refreshing to deal with Jake who was transparent, honest and really communicative. He made the process really easy and has been great at every step. Would definitely work with Carlton again going forward.

Harry · 2 April 2026

Agent replied · 16 April 2026

We're overjoyed to hear about your positive experience with Jake. Thank you for sharing your feedback!

5/5

Google

A big thanks to Jake McHale who massively helped us on a lettings journey. He was informed and contactable along the whole process. I would highly recommend his services.

Ben · 16 November 2025

Agent replied · 16 April 2026

We deeply cherish your feedback about Jake's exceptional service during your lettings journey. We're thrilled he provided such informed and reliable support.

5/5

Google

Viewed a property with Jake on Brayfield terrace in Islington, he was very helpful, but above all honest about the incoming renters act and what it would mean for us as tenants. Given current market (low supply, high prices, 24 hours listing to signed) this was really refreshing, as we'd been met with pushy behaviour from other estate agents to sign 2/3 year leases. Would go direct to Carlton if looking to rent in the area.

Jack · 16 November 2025

Agent replied · 16 April 2026

We are pleased to hear Jake provided honest guidance about the renters act. We appreciate your trust in Martyn Gerrard Carlton's.

5/5

Google

Would recommend Jake for any property search or rental advice - pleasure to work with and appreciate the advice and help - don’t hesitate to get in touch!

Tia · 16 November 2025

Agent replied · 16 April 2026

We are ecstatic to hear Jake provided excellent property search and rental advice. Thank you for recommending our services!

4/5

Google

I recerntly worked with Raj. He is a genuinely warm and approachable professional who is a pleasure to work with.

Sharon · 16 January 2026

Agent replied · 16 April 2026

We are delighted to hear about your positive experience with Raj. Thank you for recognising his warm, professional approach.

5/5

Google

Jake was so helpful, and has made the moving in process so easy. He was really responsive, proactive, professional and kind. I would 100% recommend him.

Alexandra · 16 November 2025

Agent replied · 16 April 2026

Thank you for sharing your experience with Jake. We're thrilled his responsive and professional service made moving seamless.

5/5

Google

Raj is a gem to collaborate with. Highly recommend introducing yourself if you enjoy trustworthy guidance.

Jesse · 16 January 2026

Agent replied · 16 April 2026

We are honoured to hear about your positive experience with Raj. Thank you for your review.

5/5

Google

Raj was excellent throughout, very professional, efficient and friendly

Diana · 16 January 2026

Agent replied · 16 April 2026

We are thrilled to hear Raj was excellent, professional, efficient and friendly throughout your experience with us.

5/5

Google

Through a tricky exchange Raj was very helpful. Glad we got everything sorted on time

Ross · 16 October 2025

Agent replied · 16 April 2026

We are pleased to hear Raj helped you through the tricky exchange and got everything sorted on time.

5/5

Google

In a city that is seemingly full of agents who are overbearing and impersonal, Jake brings a level of genuine sincerity and ease that was like a breath of fresh air. He was honest, informative and helpful without being over the top and insistent. After a solid three months of searching for a flat, my partner and I left the viewing with Jake both agreeing he was by far the best agent we had come across.

Grace · 16 February 2026

5/5

Google

I have had the pleasure of working with Raj and Chris and cannot praise them enough. They are professional, helpful and a pleasure to work with, they always go above a beyond and take the greatest care of their clients.

F · 16 January 2026

Agent replied · 16 April 2026

We are overjoyed to hear your praise for Raj and Chris. Their professional care truly reflects our commitment to clients.

5/5

Google

Jake Mchale was super helpful!

Rohan · 16 September 2025

Agent replied · 16 April 2026

Thank you for your wonderful feedback! We're delighted Jake Mchale provided such helpful service.

5/5

Google

Chris and Raj at Carlton Estate Agents were fantastic throughout the entire process of selling our home. From the first valuation to the final handover, they were professional, proactive, and genuinely committed to getting us the best outcome.

Sam · 16 December 2025

Agent replied · 16 April 2026

Thank you for your wonderful feedback! We're thrilled Chris and Raj provided such professional, proactive service throughout your home sale.

5/5

Google

I have been working with Carlton Estate Agents for a number of years in my capacity as a designer and consultant. I have always found their service and advice insightful and helpful. If you are buying or renting a home in Islington Tim is …

Jason · 16 April 2025

5/5

Google

We recently sold our home through Carlton Estate Agents, and we couldn’t be happier with the service we received from Chris and Raj. From start to finish, they made the entire process smooth, transparent, and stress-free.

Ersen · 16 December 2025

Agent replied · 16 April 2026

Thank you for your wonderful feedback about Chris and Raj. We're delighted they made your home sale smooth and stress free.

5/5

Google

I recently had the pleasure of working with Jake at Carlton, and I cannot recommend him highly enough. Throughout my international move, I had numerous questions regarding the rental process, and he patiently addressed each one while …

Miranda · 16 October 2025

Agent replied · 16 April 2026

Thanks for recommending Jake! We're thrilled he provided clear guidance during your international move and patiently answered your questions.

5/5

Google

Both Lee and Jake have been very helpful and professional letting agents. They quickly found us new tenants and clearly explained the whole new lettings process making it smooth and stress-free.

Ian · 16 November 2025

Agent replied · 16 April 2026

We are honoured to hear Lee and Jake provided professional service. Thank you for recognising their helpful approach to the lettings process.

5/5

Google

I’m very grateful to Jake for helping me find my flat in Highbury. He made the whole process smooth and straightforward, great communication and a pleasure to work with!

Luke · 16 November 2025

Agent replied · 16 April 2026

Thank you immensely for your kind words about Jake and our service in helping you find your Highbury flat!

5/5

Google

Very capable and pleasant agent. He tries hard and understands the clients on both sides.

Natasa · 16 January 2026

Agent replied · 16 April 2026

We are delighted to hear that our agent was capable and pleasant.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Carlton Estate Agents's Google reviews

Questions about Carlton Estate Agents London

How many reviews does Carlton Estate Agents London have?

Carlton Estate Agents's London office has 59 reviews across three platforms: 54 on Google, 4 on Yell, 1 on Trustpilot.

What is Carlton Estate Agents London's rating?

Carlton Estate Agents London is rated 4.3 out of 5 across all 59 reviews, and 4.3 out of 5 on Google from 54 reviews.

Where is Carlton Estate Agents's London office?

Carlton Estate Agents London, 320 Upper Street, London, N1 2XQ.

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