Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRating only, no written review.
J · 12 August 2026
Agent replied · 12 October 2026
It is disappointing to get a 1 star review, especially as we do not know why as you have not given any context to your review and we do not know what engagement you have had with our business. It would be good to understand what went wrong with your experience, please do contact us at customercare@brinkleys.co.uk so that we can action or rectify what your issue is.
★★★★★ 5/5
TrustpilotBradley helped us find new tenant for…
Bradley helped us find new tenant for our flat. He was polite, courteous and very helpful. I would recomend him very highly.
Maxyboy · 4 May 2022
★★★★★ 5/5
GoogleRating only, no written review.
Lauren · 12 June 2026
★★★★★ 1/5
GoogleRating only, no written review.
Serhat · 12 May 2026
★★★★★ 1/5
TrustpilotDon’t recommend at all
They not fulfil what was agreed on the contract. Please take pictures of everything before you moved in with them. Not recommending to my friends.
Joao · 12 September 2020
★★★★★ 5/5
Trustpilothelpful and professional
ann was very helpful and attentive during the negotiation on my contract
Glyn · 1 April 2022
★★★★★ 5/5
TrustpilotVery helpful and concise with the…
Very helpful and concise with the information, regarding the property
Wayne · 19 April 2022
★★★★★ 5/5
TrustpilotSuper friendly
Super friendly, knowledgeable, professional and quick! Many thanks!
Anja · 10 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Dk · 12 October 2025
Agent replied · 12 October 2026
Thank you Daniel. We appreciate you taking the time to leave us a positive review.
★★★★★ 5/5
GoogleRating only, no written review.
Bori · 12 October 2025
Agent replied · 12 October 2026
Thank you Bori for the 5 stars! Regards, The Brinkleys Team.
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 18 October 2024
Agent replied · 8 November 2024
Thank you Daniel. We appreciate you taking the time to leave us a positive review.
★★★★★ 5/5
GoogleRating only, no written review.
Halász · 12 October 2024
Agent replied · 25 August 2024
Thank you for the review and recommendation.
★★★★★ 2/5
GoogleRating only, no written review.
Aga · 12 October 2024
Agent replied · 12 October 2026
Dear Aga, we’re surprised to receive this review without a comment. Please could you get in touch to advise what experience you received as we have no record of your name on our systems.
Customer Care Team
★★★★★ 2/5
GoogleRating only, no written review.
Aga · 23 August 2024
Agent replied · 25 August 2024
Dear Aga, we’re surprised to receive this review without a comment. Please could you get in touch to advise what experience you received as we have no record of your name on our systems.
Customer Care Team
★★★★★ 5/5
TrustpilotHouse is very nice.
Georgiana · 22 July 2024
Agent replied · 24 August 2024
Hello GeorgianaThank you for taking the time to leave a review. We are very glad you like your new homePlease feel free to contact us if there is anything else we can assist with
★★★★★ 5/5
GoogleRating only, no written review.
Kris · 13 April 2024
Agent replied · 12 June 2024
Thank you Kris for taking the time to leave us a review. We love hearing from our customers.
Kind regards
Brinkleys Customer Care Team
★★★★★ 5/5
TrustpilotGot the job done!
Rating only, no written review.
James · 15 February 2024
Agent replied · 15 June 2024
Hi James, thank you for your kind words
★★★★★ 5/5
GoogleRating only, no written review.
Rafael · 14 January 2024
Agent replied · 12 June 2024
Dear Rafael,
Thank you for your review.
Kind regards,
Laura and Kate
Customer Care Team
★★★★★ 1/5
GoogleRating only, no written review.
Harold · 16 September 2023
Agent replied · 12 June 2024
Dear Harold, I am sorry to see you are not fully satisfied with Brinkleys. We are now under new management and would like to learn about your experience with us.
If you would like to discuss this further, please feel free to contact us at customercare@brinkleys.co.uk
Thank you,
Laura and Kate
Customer Care Team
★★★★★ 5/5
TrustpilotExcellent service and easy to contact.
Rating only, no written review.
Wayne · 8 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.